Getting Started

If you run Life­Topix on your iPhone, iPad, or iPod touch, then you can use AirAc­cess to inter­act, wire­lessly from your Mac, with Life­Topix run­ning on your iOS device.

To do so, fol­low these sim­ple steps:

  1. From your iOS device, ver­ify that you are run­ning at least ver­sion 3.0 of Life­Topix by doing the following:

o From the Life­Topix home view, tap Life­Topix Set­tings, then tap About.

  1. From your Mac, down­load Life­Topix AirAc­cess from the Mac App Store and install it on your Mac

 Apple Mac App Store

  1. On your iOS device, do all of the following:

o Tap the device’s home but­ton, then tap Set­tings, enable Wi-Fi, and con­nect the device to a Wi-Fi network

o From Life­Topix, tap Life­Topix Set­tings, then tap My Set­tings and ensure that the Enable AirAc­cess option is set to ON

That’s it! Now you are all set to run AirAc­cess on your Mac, and use it to con­nect to Life­Topix run­ning on your iOS device. Refer to the AirAc­cess prod­uct doc­u­men­ta­tion for more information.

Note: The Region For­mat and the Time Zone set­tings for your Mac and your iOS device must match. Oth­er­wise, unex­pected behav­ior could result.

20 Comments


  1. juliette
    Jan 02, 2014

    Hi, I just recently pur­chased this app, but I am won­der­ing if it is pos­si­ble to use the app across all of my devices. For exam­ple, I down­loaded it on to my ipad, how­ever I would also like to use this app on my iphone. Will it have the abil­ity to sync the two devices together? I dont want to have to copy reminders down and tasks down twice on both devices.

    Thanks!


    • LightArrow
      Jan 02, 2014

      Hi Juli­ette,
      Thanks for reach­ing out!
      Yes, once you’ve pur­chased the app on one device, you can get it on the other ones by going to the App Store (go to the Pur­chased Apps sec­tion and down­load).
      And yes, we sup­port auto­matic sync — included in Life­Topix, and avail­able in other apps as an in-app-purchase. You can access the set up from the app’s Set­tings view, under Cloud Sync. We rec­om­mend that you use the Drop­box option — http://lightarrow.com/lifetopix/lifetopix-5–0-help/icloud-sync
      You can reach out to use via email — sup­port @ lightarrow.com — with­out the spaces, if you need any help at all in set­ting it up. We can set up a phone call if you need one.
      Best regards,
      Team LightArrow


  2. Peter Jaynes
    Nov 08, 2013

    is there also a web site where entries can also be entered?


    • LightArrow
      Nov 08, 2013

      Hi Peter,
      Thanks for reach­ing out.
      Cur­rently not — we are adding sup­port for Win­dows and Mac. We do plan to make it eas­ier to enter data in other ways,such as email etc. We do not have a web based solu­tion how­ever.
      Team LightArrow


  3. KP
    Oct 09, 2013

    Just started using your app at the rec­om­men­da­tion of a friend. Like it so far. The con­cept is fantastic.

    It can’t be the “end all” and dom­i­nate the oth­ers until it has Win­dows sup­port (work for me) AND inte­grate with Google Tasks. A must. I have seen this request before online so it’s noth­ing new to Life­Topix folks. Hate to sound like a bro­ken record, but it’s true.

    Keep up the good work, but it won’t be a daily thing for me until these fea­tures are added.


    • Team LightArrow
      Oct 09, 2013

      Hi,

      Thank you for reach­ing out to us.

      We have been work­ing on a Win­dows 8 ver­sion of our app but have not made as much progress as we had hoped. We are work­ing hard on this and antic­i­pate hav­ing a Win­dows 8 ver­sion avail­able by early next year.

      Our app does inte­grate with Google tasks. You sim­ply need to go to “Tasks + Projects” –> “Online Tasks” and sign in to your Google account.

      Best Regards,
      Team LightArrow


      • KP
        Oct 09, 2013

        Thanks for the quick reply. I do appre­ci­ate it! Like your product!


        • Team LightArrow
          Oct 09, 2013

          Hi,

          You are welcome.

          Please do not hes­i­tate to reach out to us with any other ques­tions, sug­ges­tions, or issues.
          We are always happy to lis­ten and help.

          Best Regards,
          Team LightArrow


  4. Jim
    May 19, 2013

    I’ve started using your appli­ca­tion again and am impressed with the improve­ments that you’ve made to the appli­ca­tion. Given the sig­nif­i­cant changes, although a bit over­whelm­ing, it is a plea­sure to use. Two things would make it a knock­out appli­ca­tion are in pri­or­ity: a desk­top ver­sion to enable faster data entry; improved per­for­mance (it’s a bit slow on an iPad 2 and iPhone 4). Finally, and for your ben­e­fit, do some more prod­uct pro­mo­tion as your app deserves to be used by every­one with an IOS device!!

    Keep up the good work and I’m cer­tain that your busi­ness will con­tinue to grow.


    • LifeTopix Support
      May 19, 2013

      Hi Jim,

      Thank you for the kind words. Com­ments like this really moti­vate us.

      Cur­rently we have a desk­top app for the Mac called Life­Topix AirAc­cess (avail­able on the Mac App Store for free) which allows you to man­aged Life­Topix infor­ma­tion on your phone.
      We are work­ing on a Win­dows ver­sion tar­geted for later this sum­mer, and plan to sup­port full desk­top and Android ver­sions as well.

      We apol­o­gize for the slow per­for­mance on the iPad2 & iPhone 4. We have made per­for­mance improve­ments over the last few updates and are con­tin­u­ing to work on improv­ing per­for­mance for our next update as well.

      We sin­cerely appre­ci­ate feed­back from our engaged cus­tomer like your­self. Please feel free to reach out to us with any issues you might encounter and with any sug­ges­tions you may have.

      Best Regards,
      Team LightArrow


      • Mandi
        Nov 03, 2013

        Have you made any progress on the devel­op­ment of a MAC app to enable use of the app on all devices? I have read about the AirAc­cess but would like to know a full com­pat­i­ble app for the MAC is com­ing before I pur­chase the app.

        Also, is there any cus­tomer man­age­ment tools in the cur­rent ver­sions of this app? I’m hop­ing this could be the only app I need for per­sonal and busi­ness organization.

        Thanks, Mandi


        • LightArrow
          Nov 04, 2013

          Hi Mandi,

          Thanks for reach­ing out.

          Even though we have made sig­nif­i­cant devel­op­ment on the Mac ver­sion, we still have a few months to go. iOS 7 related issues and other items took up some of our time, and also we have been focus­ing a lot on some sig­nif­i­cant new fea­tures for a major release in Novem­ber.
          We do hope to release the Mac ver­sion early next year. We are behind on both our Win­dows and Mac ver­sions and we apol­o­gize for that.

          We are about to release a CROM app later this month, and the func­tion­al­ity will be avail­able as an in-app pur­chase from Life­Topix and My.Agenda as well.

          Best regards,
          Team LightArrow


          • Mandi
            Nov 04, 2013

            Thanks for the quick response! Can you tell me any details related to the CROM pur­chase? For exam­ple, does it let you cre­ate a pro­file, keep logs, add to do’s for the account that can be added to cal­en­dar, or add doc­u­ments for a pro­file? Any other fea­tures it will have?

            Thanks so much, I think this poten­tially is going to be a great tool for me! Once you have the MAC ver­sion, you will truly be like no other app that I have been able to find!


            • LightArrow
              Nov 04, 2013

              Mandi,
              We are going to start out sim­ple with sev­eral abil­i­ties:
              1. Cre­ate reminders, tasks, notes, appoint­ments, expenses, doc­u­ments, book­marks, etc. against people/contacts.
              2. Cus­tom fields and forms for people/contacts (Deal Size, Like­li­hood of buy­ing, Sat­is­fac­tion level, etc).
              3. Table view of peo­ple, abil­ity to group by sev­eral fac­tors.
              Over time, we’ll add addi­tional CRM type fea­tures pri­or­i­tized by user feedback.

              This app (and feature-set as in-app for Life­Topix) is very impor­tant to us as there is tremen­dous demand for it.
              Team Lightarrow


  5. Stephen Berkeley
    Sep 20, 2012

    Team Light Arrow,
    I’ve been using / learn­ing Life­topix IOS and AirAc­cess for about 1 month now. Your respon­sive­ness and help­ful­ness with my ques­tions has been absolutely great; thank you. I’ve upgraded to Life­Topix
    5.0 and it really is a nice improve­ment. The avail­abil­ity of a Mac desk­top client is a pre-requisite for me to even con­sider employ­ing a pro­duc­tiv­ity app and I truly appre­ci­ate the exis­tence and con­cept behind AirAc­cess. As LightAr­row states on your own web site, “The era of mobile com­put­ing is upon us. But great strides in the power of portable devices have not been matched by inter­face advances that allow users to take full advan­tage of these gains. In fact, as devices become smaller and more mobile, the abil­ity to enter and manip­u­late infor­ma­tion on those devices becomes an even greater chal­lenge. This threat­ins to under­mine the very use­full­ness of these mar­velous lit­tle bun­dles of porta­bil­ity.” The mere fact that a pro­duc­tiv­ity app devel­oper like LightAr­row real­izes the impor­tance of this con­cept is epiphanic. LightAr­row describes AirAc­cess as “a pow­er­ful and effi­cient desk­top client that allows you to con­nect, wire­lessly, from your Mac to Life­Topix run­ning on your iPhone, iPad, or iPod touch.” This is def­i­nitely an over­state­ment of the capa­bil­i­ties of AirAc­cess which pales in com­par­i­son to it’s IOS sta­ble­mate. If only it were a desk­top replica of the IOS app, Life­Topix would be a rock­star in the world of pro­duc­tiv­ity. Please do all of the orga­ni­za­tion seek­ing pil­grims of the world a favor and develop the AirAc­cess desk­top to be on par with the IOS app. Thank you.
    ~Stephen Berkeley~


    • LightArrow
      Sep 21, 2012

      Hi Stephen,
      We very much appre­ci­ate your vere elo­quent thoughts on this, and agree very much. We’ve ini­tially focussed on the iOS plat­form pri­mar­ily to get Life­Topix to a point in terms of both com­plete­ness as well as a usabil­ity. Our approach was to focus on the pri­mary plat­form until that point before doing sig­nif­i­cant work on other plat­forms, namely Mac, Win­dows and Android.
      Post 5.0, we are able to start mak­ing more progress, and hope to give a more clear idea to our users in terms of time­frames for the other plat­forms. We are not a very big com­pany, but we intend to do very big things for our users.
      Best regards,
      Team LightArrow


      • Stephen Berkeley
        Nov 13, 2012

        Since my Sep­tem­ber 20th com­ment LightAr­row has made con­tin­u­ous and some beau­ti­ful improve­ments to the IOS ver­sion of Life­Topix, bring­ing us, your faith­ful fol­low­ers, to v5.1; for this I com­mend you fer­vently. Now that the IOS app has matured so nicely, isn’t it time to give Air Access some of your devel­op­ers atten­tion? A maxi desk­top equiv­a­lent of the iPad Life­Topix app would blow the lid off the world of pro­duc­tiv­ity apps. You would also be fol­low­ing through on part of your vision that states: “The era of mobile com­put­ing is upon us. But great strides in the power of portable devices have not been matched by inter­face advances that allow users to take full advan­tage of these gains. In fact, as devices become smaller and more mobile, the abil­ity to enter and manip­u­late infor­ma­tion on those devices becomes an even greater chal­lenge. This threat­ins to under­mine the very use­full­ness of these mar­velous lit­tle bun­dles of porta­bil­ity.” LightAr­row, stop teas­ing and Do It! ~Stephen Berkeley


        • LightArrow
          Nov 13, 2012

          Hi Stephen,
          Thank you for reach­ing out with your kind words. We agree with you on the need to quickly make progress on a more com­plete AirAc­cess. Post 5.1 we’ve been able to give more effort to progress on that, and also on sup­port for other plat­forms.
          Best regards,
          Team LightArrow


  6. Royce W. Waltrip II, M.D.
    May 28, 2012

    Will Air Access sync work if Cloud sync is enabled? I installed Air Access and have not been able to get it to work and all the set­tings are correct.


    • LifeTopix Support
      May 28, 2012

      Hello Royce,

      There is noth­ing about the way iCloud Sync works that would pre­vent AirAc­cess from working.

      You men­tion that “all the set­tings are cor­rect”. We just want to con­firm that by that you mean that when you con­fig­ured AirAc­cess, you fol­lowed all of the instruc­tions here. If that is not the case, please let us know.

      Also, are you run­ning Lion on your Mac, or Snow Leop­ard? If you are run­ning Lion, we would like to ask you to check your fire­wall set­tings by doing the following:

      — Click the Apple in the upper left of your desk­top and select Sys­tem Pref­er­ences…
      — Under the Per­sonal sec­tion, click the entry titled Secu­rity & Pri­vacy
      — In the Secu­rity & Pri­vacy win­dow, click the Fire­wall tab
      — Click the pad­lock icon in the lower left to be able to make changes — this will prompt you for your sys­tem pass­word
      — After the pad­lock is open, click on the but­ton labeled Advanced…

      Once you have done this, you should be view­ing the Advanced panel. Is the but­ton for “Block all incom­ing con­nec­tions” checked?

      If the but­ton is checked, then you’ll need to make sure that Life­Topix AirAc­cess (typ­i­cally installed under Appli­ca­tions) is added to the list in that view.

      If none of the above are an issue, then we have learned from the Apple devel­oper forums that some wire­less routers block Bon­jour by default. If you could let us know the brand and model num­ber of your wire­less router, we can deter­mine if yours is one of the routers that does this.

      Please feel free to follow-up with us via our sup­port email address for or via the con­tact form on our web site for follow-up ques­tions or issues.

      Best regards,
      Team LightArrow.

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