Getting Started

8 Comments

1. 
   Jim
   

   May 19, 2013

   I’ve started using your appli­ca­tion again and am impressed with the improve­ments that you’ve made to the appli­ca­tion. Given the sig­nif­i­cant changes, although a bit over­whelm­ing, it is a plea­sure to use. Two things would make it a knock­out appli­ca­tion are in pri­or­ity: a desk­top ver­sion to enable faster data entry; improved per­for­mance (it’s a bit slow on an iPad 2 and iPhone 4). Finally, and for your ben­e­fit, do some more prod­uct pro­mo­tion as your app deserves to be used by every­one with an IOS device!!

   Keep up the good work and I’m cer­tain that your busi­ness will con­tinue to grow.

   (reply)
   • 
     LifeTopix Support
     

     May 19, 2013

     Hi Jim,

     Thank you for the kind words. Com­ments like this really moti­vate us.

     Cur­rently we have a desk­top app for the Mac called Life­Topix AirAc­cess (avail­able on the Mac App Store for free) which allows you to man­aged Life­Topix infor­ma­tion on your phone.
     We are work­ing on a Win­dows ver­sion tar­geted for later this sum­mer, and plan to sup­port full desk­top and Android ver­sions as well.

     We apol­o­gize for the slow per­for­mance on the iPad2 & iPhone 4. We have made per­for­mance improve­ments over the last few updates and are con­tin­u­ing to work on improv­ing per­for­mance for our next update as well.

     We sin­cerely appre­ci­ate feed­back from our engaged cus­tomer like your­self. Please feel free to reach out to us with any issues you might encounter and with any sug­ges­tions you may have.

     Best Regards,
     Team LightArrow

     (reply)
2. 
   Stephen Berkeley
   

   Sep 20, 2012

   Team Light Arrow,
   I’ve been using / learn­ing Life­topix IOS and AirAc­cess for about 1 month now. Your respon­sive­ness and help­ful­ness with my ques­tions has been absolutely great; thank you. I’ve upgraded to Life­Topix
   5.0 and it really is a nice improve­ment. The avail­abil­ity of a Mac desk­top client is a pre-requisite for me to even con­sider employ­ing a pro­duc­tiv­ity app and I truly appre­ci­ate the exis­tence and con­cept behind AirAc­cess. As LightAr­row states on your own web site, “The era of mobile com­put­ing is upon us. But great strides in the power of portable devices have not been matched by inter­face advances that allow users to take full advan­tage of these gains. In fact, as devices become smaller and more mobile, the abil­ity to enter and manip­u­late infor­ma­tion on those devices becomes an even greater chal­lenge. This threat­ins to under­mine the very use­full­ness of these mar­velous lit­tle bun­dles of porta­bil­ity.” The mere fact that a pro­duc­tiv­ity app devel­oper like LightAr­row real­izes the impor­tance of this con­cept is epiphanic. LightAr­row describes AirAc­cess as “a pow­er­ful and effi­cient desk­top client that allows you to con­nect, wire­lessly, from your Mac to Life­Topix run­ning on your iPhone, iPad, or iPod touch.” This is def­i­nitely an over­state­ment of the capa­bil­i­ties of AirAc­cess which pales in com­par­i­son to it’s IOS sta­ble­mate. If only it were a desk­top replica of the IOS app, Life­Topix would be a rock­star in the world of pro­duc­tiv­ity. Please do all of the orga­ni­za­tion seek­ing pil­grims of the world a favor and develop the AirAc­cess desk­top to be on par with the IOS app. Thank you.
   ~Stephen Berkeley~

   (reply)
   • 
     LightArrow
     

     Sep 21, 2012

     Hi Stephen,
     We very much appre­ci­ate your vere elo­quent thoughts on this, and agree very much. We’ve ini­tially focussed on the iOS plat­form pri­mar­ily to get Life­Topix to a point in terms of both com­plete­ness as well as a usabil­ity. Our approach was to focus on the pri­mary plat­form until that point before doing sig­nif­i­cant work on other plat­forms, namely Mac, Win­dows and Android.
     Post 5.0, we are able to start mak­ing more progress, and hope to give a more clear idea to our users in terms of time­frames for the other plat­forms. We are not a very big com­pany, but we intend to do very big things for our users.
     Best regards,
     Team LightArrow

     (reply)
     • 
       Stephen Berkeley
       

       Nov 13, 2012

       Since my Sep­tem­ber 20th com­ment LightAr­row has made con­tin­u­ous and some beau­ti­ful improve­ments to the IOS ver­sion of Life­Topix, bring­ing us, your faith­ful fol­low­ers, to v5.1; for this I com­mend you fer­vently. Now that the IOS app has matured so nicely, isn’t it time to give Air Access some of your devel­op­ers atten­tion? A maxi desk­top equiv­a­lent of the iPad Life­Topix app would blow the lid off the world of pro­duc­tiv­ity apps. You would also be fol­low­ing through on part of your vision that states: “The era of mobile com­put­ing is upon us. But great strides in the power of portable devices have not been matched by inter­face advances that allow users to take full advan­tage of these gains. In fact, as devices become smaller and more mobile, the abil­ity to enter and manip­u­late infor­ma­tion on those devices becomes an even greater chal­lenge. This threat­ins to under­mine the very use­full­ness of these mar­velous lit­tle bun­dles of porta­bil­ity.” LightAr­row, stop teas­ing and Do It! ~Stephen Berkeley

       (reply)
       • 
         LightArrow
         

         Nov 13, 2012

         Hi Stephen,
         Thank you for reach­ing out with your kind words. We agree with you on the need to quickly make progress on a more com­plete AirAc­cess. Post 5.1 we’ve been able to give more effort to progress on that, and also on sup­port for other plat­forms.
         Best regards,
         Team LightArrow

         (reply)
3. 
   Royce W. Waltrip II, M.D.
   

   May 28, 2012

   Will Air Access sync work if Cloud sync is enabled? I installed Air Access and have not been able to get it to work and all the set­tings are correct.

   (reply)
   • 
     LifeTopix Support
     

     May 28, 2012

     Hello Royce,

     There is noth­ing about the way iCloud Sync works that would pre­vent AirAc­cess from working.

     You men­tion that “all the set­tings are cor­rect”. We just want to con­firm that by that you mean that when you con­fig­ured AirAc­cess, you fol­lowed all of the instruc­tions here. If that is not the case, please let us know.

     Also, are you run­ning Lion on your Mac, or Snow Leop­ard? If you are run­ning Lion, we would like to ask you to check your fire­wall set­tings by doing the following:

     — Click the Apple in the upper left of your desk­top and select Sys­tem Pref­er­ences…
     — Under the Per­sonal sec­tion, click the entry titled Secu­rity & Pri­vacy
     — In the Secu­rity & Pri­vacy win­dow, click the Fire­wall tab
     — Click the pad­lock icon in the lower left to be able to make changes — this will prompt you for your sys­tem pass­word
     — After the pad­lock is open, click on the but­ton labeled Advanced…

     Once you have done this, you should be view­ing the Advanced panel. Is the but­ton for “Block all incom­ing con­nec­tions” checked?

     If the but­ton is checked, then you’ll need to make sure that Life­Topix AirAc­cess (typ­i­cally installed under Appli­ca­tions) is added to the list in that view.

     If none of the above are an issue, then we have learned from the Apple devel­oper forums that some wire­less routers block Bon­jour by default. If you could let us know the brand and model num­ber of your wire­less router, we can deter­mine if yours is one of the routers that does this.

     Please feel free to follow-up with us via our sup­port email address for or via the con­tact form on our web site for follow-up ques­tions or issues.

     Best regards,
     Team LightArrow.

     (reply)