GTD Basics – Methods for Organizing Actions and To Dos in LifeTopix

LifeTopix is an all-in-one productivity app for iPad and iPhone. We have many customers who follow David Allen’s Getting Things Done® (GTD) method and use LifeTopix to stay organized and productive. Many of these customers ask about the most efficient ways to use LifeTopix for GTD® and our best practices.

GTD, LifeTopix and the Organizing Phase

David Allen rewrote the “Getting Things Done” book for 2015 and beyond, which was originally published in 2001. In addition, LifeTopix has evolved since we first published the popular post, “Best Practices for Getting Things Done – Master Organizing” in 2013. We strive to keep our customers up-to-date and hope you enjoy the new information we’re providing for you today.

We previously published two posts described below. We encourage you to read those posts before diving into this one:

Master Organizing

The video below discusses the “Organizing” phase. When you organize actions and reference material, think about how you would sort these items into various areas. In an earlier post, we discussed using LifeTopix to define each collected item as actionable or non-actionable. Once you’ve completed clarifying items, you can begin organizing them (or this may be done simultaneously in LifeTopix).

Watch the Video

More to Come

In the next few weeks, we’ll be posting more videos and tips to assist you with utilizing LifeTopix for GTD. Please subscribe to the Life Blog to stay up-to-date.

Learn about the next phase: 

GTD Basics – Methods for Reflecting and Weekly Reviews in LifeTopix

GTD® and Getting Things Done® are registered trademarks of the David Allen Company. LightArrow Apps are not affiliated with or endorsed by the David Allen Company.

The My.Shopping App Overview

Note: We no longer support My.Shopping app.

We’re happy to announce that we’ve made our My.Shopping app free just in time for the holidays. We’re excited to make My.Shopping free. It brings visibility to LightArrows powerful productivity apps for a larger number of users. As demonstrated by our LifeTopix app, our approach to productivity is very comprehensive. Organized shopping is a crucial component, and My.Shopping powerfully stands out in a crowd of overly simplistic shopping list apps.

If you’re not familiar with My.Shopping, it’s a flexible shopping list app for organizing and creating shopping lists for groceries and personal items. The app tracks details for sellers, things to sell, gifts given and received, coupons and products. Moreover, you can build reusable shopping lists with photos, detailed descriptions, and categories such as grocery aisles or sellers. Maps allow you to better plan shopping trips by location. Sharing is available as an in-app purchase for collaboration purposes with family, friends and housemates.

Unlike many shopping list apps, My.Shopping does not require web logins and is without advertisements. Shopping lists are kept private on your devices. No data is collected by LightArrow or other third parties.

My.Shopping App Overview

To take advantage of My.Shopping today, find it at the Apple App Store.

Holiday Shopping Made Easy with LightArrow Mobile Apps


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It’s nearly impossible to believe that the holidays are just around the corner. In fact, the shopping season is even shorter this year because Thanksgiving falls later than usual. This weekend is a wonderful time to start compiling your holiday shopping lists. Retailers are gearing up for Black Friday, and the early shoppers are posed to pick up the best deals.

We have three amazing apps available from the Apple App Store to help you make shopping lists: LifeTopix, My.Agenda (with in-app purchase), and My.Shopping. What’s great about LightArrow apps is they’re not just beneficial for the holiday season – they’ll help you stay productive and on task all year long.

Learn How LightArrow Apps Make Holiday Shopping Easy

The short slideshow below introduces LifeTopix’s shopping features. Enjoy!

With the LifeTopix and My.Shopping apps, you can manage shopping lists and items, products, sellers, coupons, gifts (given and received), and things to sell. With LifeTopix, you can also manage charitable donations, holiday event planning, and website passwords (for online shopping purposes). You can compare LightArrow apps in detail by viewing our Comparison Guide.

Happy Holidays from Team LightArrow!

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What’s Happened to Customer Support in the Age of Apps?

In the age of mobile apps, many of us are accustomed to the indisputable reality that customer service is more or less non-existent. For those who have “grown up” with desktop and web-based software, this new paradigm is unfamiliar and frustrating. When we purchase any product, we expect a certain level of support from the seller when there’s a problem or a question comes up.

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In the world of mobile apps, customer service seems to have vanished. Many developers create apps as a hobby or they simply don’t see customer support as a necessity because the paradigm has shifted — users no longer expect good customer support. The problem doesn’t solely exist with the indie developers. I purchased a very popular app from the Apple App Store with several users and a 3 star rating. I experienced a problem that rendered the app unusable. I searched the app, the website, and the web for a customer support email or phone number and I was unable to find a way to contact the company. It appears the app only provides customer support via self service, which didn’t solve my problem. This left me with the only choice of providing a low rating at the Apple App store. In this case, I suspect, the app growth exploded and the small team just couldn’t keep up with the support demand so they chose to discontinue it. My experience is not unusual in the app world.

At LightArrow, we’re different. Our goal is simple. We build valuable apps for personal and business productivity and provide exceptional customer support. We understand that customer support takes time, and exemplary service is the heart of the software business.

How does LightArrow approach customer service?

The LightArrow team is based in Austin, Texas — the home of a booming tech industry. The company was founded in 2010 by a team of successful visionaries and repeat entrepreneurs who are solving problems that matter to people. Have you heard the expression, everything is bigger in Texas? When it comes to our apps and our commitment, this phrase certainly rings true. We strive for our apps to be intuitive and of the highest quality, but we understand that with big, comprehensive software solutions, you might have feedback, issues or questions. At LightArrow, we’re very receptive to your feedback and we quickly prioritize and incorporate your requests for new features and defect fixes. We update our apps often — ensuring that we continuously provide you with new value.

We utilize a combination of comprehensive online help; video tutorials; email, phone, and video support; and social media support. Our multi-channel support allows us to be there for our customers — no matter which channel is comfortable for them.

Our Help Center

LightArrow Help Center

For self-service support, we provide a Help Center, which is accessible through our apps or our website. LightArrow apps are built on the LightArrow App Engine 7, which provides a common set of functionality. All help is based on our flagship app, LifeTopix. We also provide context-sensitive help, through the lightbulb, which is relevant to whatever the user is doing at the time. The question mark in the upper-right corner provides instant access to our support email or Twitter handle. We also provide video tutorials and demos, which our users can find from our YouTube channel or website.

Our Help Center provides comprehensive help, all user comments and replies, common questions, a productivity portal, and searching capabilities. Our users can find answers through online help or see answers to all questions that other users have posted.

Our Engage View

Our Engage View communicates the latest developments at LightArrow and supplies several ways to contact us. Through this view, we furnish walk-throughs of new features for major releases, any known issues, and upcoming features and apps through our roadmap. Video tutorials and demos are available through this view — including a Getting Started video.

LightArrow Engage View

We embrace personal and business productivity and we aim to keep our customers educated on the latest tips and advice. The blog is updated regularly with useful tips and stories to keep our customers motivated and educated, and to turbocharge their productivity.

We encourage our customers to contact us publicly via Twitter and Facebook or privately through email. When a question or issue is complex, we ask customers to contact us via telephone. On occasion, we have user sessions with users to discuss ideas for enhancement of our apps through video or conference calls.

We’re proud of our approach, and once again we encourage you to reach out — however small your question or comment might seem to be. Keep in mind, we’re a different kind of app company. We listen, care, and respond. We truly care about you and your projects, we read every request, and we answer quickly as possible. If there’s something you don’t like about our apps, tell us about it instead of giving up on us. We’re likely to change it.

Your Turn

Have you worked with our customer service? Tell us about your experience. Thanks!

LightArrow Partners With Box to Turbocharge Your Personal Organization and Business Productivity

box_partnership_seal_blue(1)Organizing your life and business can be difficult, especially when there’s so many appointments, events, meetings, and projects that you’re juggling. And as a matter of course, you have supporting documents for many of your projects and meetings, and it’s always difficult to find those documents when you need them. You can print them and store them in file folders that clutter your office space or you can save them to your hard drive and risk the chance of hardware failure and losing them for good. So what’s the solution for keeping these documents stored safely, easily finding and retrieving them when you need them, and making them accessible wherever you go? LightArrow and Box have teamed up to solve these problems. Imagine you’ve started a new project and you have a weekly meeting to discuss all the logistics. Your boss calls you while you’re at the airport and needs to know the specific details about deadlines and the roadmap. You can pull up the project in LifeTopix then and there, and access all the supporting files containing the weekly meeting notes from the LifeTopix project. Or, perhaps you’ve moved to a new city and you need to start preventive care for your pets. Instantly access a Health project in LifeTopix and locate photos or scanned documents of your pets’ vaccination records. With LightArrow’s new integration with Box, you are now able to easily associate your files that are stored in the cloud with Box to LifeTopix projects, products, events, trips, visits, notes, services, service providers, metrics, subjects, and assets.

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Imagine having the ability to link tasks, checklists, appointments, reminders, bookmarks, files, audio, photos, videos, notes, expenses, services, and shopping items to your projects. And picture how impressed your boss will be when you answer his or her questions on the spot, while on the go. And if you’re using more than one iOS device, you can also use Box for device-to-device sync — keep data on all your devices the same.

So how do you get started?

  1. Go to www.Box.com and set up an account if you don’t already have one.
  2. Create and store your important documents and files in Box.
  3. Go to the App Store and purchase LifeTopix.
  4. In LifeTopix, tap Settings and then Logins for Integrations.
  5. Under the Box section, add your Box account.
  6. In the LifeTopix Notes + Files topic, add your Folders and Files from Box by tapping the Folders and Files tiles.
  7. Associate your files with LifeTopix projects, products, events, trips, visits, notes, services, service providers, metrics, subjects, and assets.

Want to learn more?

Find detailed tutorials about our integration at the LightArrowInc YouTube page by following the links below. Associating Files and Folders | Device-to-Device Sync Find information about LightArrow Apps at the Box website by following the links below. LifeTopix | My.Agenda | Pro.Notes | My.Notes | My.Shopping

Introducing My.Shopping 1.0 – Shopping Lists Your Way

MyShopping128We’re very excited about our new shopping list app, My.Shopping. Watch below to see how you can take advantage of it for organizing shopping lists, things to sell, gifts, and sellers — your way.

Watch the Video

Transcript

Introducing My.Shopping, designed for iPad, iPhone, and iPod touch. Organize Shopping lists – your way. Available at the Apple App Store.

Wouldn’t it be great if you had an electronic grocery list that you could refer to over and over again instead of wasting your precious time re-creating that same old list? And can you imagine the time you would save if you always knew which store carried your favorite products, you could save photos of household product requirements, and you could instantly locate stores on a map? This is what My.Shopping can do for you.

With My.Shopping

You can manage individual shopping items.
Manage entire shopping lists.
Manage things you plan to sell.
Record gifts for others and gifts that you’ve received.
Manage coupons.
Record data about your favorite products.
Keep track of your favorite sellers and service providers.

My.Shopping is not like your typical shopping apps that require web logins, subscriptions, show advertisements, and track your shopping habits. It’s installed directly on your device and you can keep it completely private with a passcode lock.

There are many benefits of using an electronic shopping list. For example, you can create reusable shopping lists for everything – clothing, groceries, baby items, office supplies — whatever you buy.

And it’s super easy to add your favorite items to your shopping lists. Just tap the items you wish to buy and then tap add.

Shopping is different for everyone. That’s why we made My.Shopping flexible, allowing you to decide how you want to sort your shopping items. Save time by sorting items by grocery aisle, price, nutritional value, or type of product. You decide.

Sometimes a limited number of stores carries your favorite personal or household items. Always find your favorite products by sorting your lists by seller.

Not only can you create electronic shopping lists, with My.Shopping, you can record all the gifts you given and received. Prevent embarrassment by knowing what gift you gave Uncle Jeff or Aunt Mary last Christmas. or perhaps you’re hosting a baby shower or birthday party? Keep track of your gifts electronically so you can easily send thoughtful thank you notes.

Do you host garage sales or sell on Craigslist or eBay? With My.Shopping you can monitor all the items that you sell.

With My.Shopping, save money by easily organizing your coupons.

For stores that accept non-printed coupons, take photos of flyers and coupons and use them while shopping.

For online coupons, add bookmarks and instantly access coupons while at checkout.

And how often do you wish you could use a coupon but it has expired? Track dates and see alerts for upcoming expirations.

Organizing your favorite products and product details can get frustrating.

By using text notes, photos, audio, or video you can easily find household product details such as battery sizes, air filters, coffee filters, printer ink, types of lightbulbs, room dimensions, paint colors, cartridges, or more.

Or imagine your friend bought a great pair of cowboy boots and you want to find the same pair. Take a photo, record the details, and schedule a due date for purchase.

With My.Shopping you can keep track of your favorite stores and service providers.

Save the details such as the name, referrer, or website URL from your iOS contacts. Call or email instantly from My.Shopping. Easily set the location and view it on the map so you always know where to find your favorite stores.

Are you a savvy shopper who’s tired of the never-ending email chains of shopping items?

If you choose to purchase Sync + Share pack, you can send a list directly to a spouse or partner from the app through email and they can open it in their My.Shopping app. Or for instant collaboration, you can share data through a free Dropbox account.

If you’re managing a busy household or business sometimes you need reminders when shopping items are due.

“What Matters Now” on your home screen lets you know what’s due.

And you can get alerted on your device at the time of the event until up to 60 days before. You decide.

You can also choose to view shopping lists and items on your iOS calendars so you can make sure never to forget an important item.

If you’re looking for the ultimate app to keep your shopping organized your way, look no further. We’ve got you covered.

For more information, go to www.lightarrow.com or find My.Shopping at the Apple App Store in the lifestyle category.

Thanks for watching.