Q. How do I know when iCloud has gotten into a state where it is having trouble keeping my devices in sync?
A. There are a couple of signs that indicate that iCloud is no longer correctly processing all data changes. These include:
- A change made recently on one device has shown up on another device, but a change made before that has not
- One or more of the views in the product is missing some icons and/or displays the word “NULL”. One example of that can be seen here:
Q. Does iCloud Sync work when LifeTopix is not active?
A. First we should clarify what “active” means. Suppose you are using LifeTopix on your device. During that time, LifeTopix is running in the foreground and is considered “active”. On most iOS 5 devices, if you then switch to another app, LifeTopix will go into the “background” rather than exit completely. When LifeTopix is in the background, it is not considered “active”. Only the app you see currently running on your device is considered “active”.
LifeTopix can only receive and process sync updates from iCloud while LifeTopix is active. This means that only once you make LifeTopix active by running it on your device will it begin to receive and process updates from iCloud.
Q. If I disable iCloud Sync, will the LifeTopix data that resided on my device before I enabled iCloud Sync be restored?
A. No. If you disable iCloud Sync, LifeTopix will contain whatever data it was able to most recently retrieve from you iCloud account. Therefore, it is critical that you perform an online backup of your LifeTopix data via LifeTopix Settings before you enable iCloud Sync.
Q. I see a red “iCloud Unavailable” in the iCloud Sync cell of LifeTopix Settings, but I have enabled iCloud in the device Settings. Why is iCloud unavailable?
A. You would see this situation if your device’s Settings > iCloud > Documents & Data value is set to “Off”. Set this to “On”. If LifeTopix is running in the background on your device, you will have to kill LifeTopix and re-start it before you retry the iCloud Sync operation in LifeTopix.