All Comments / Replies
User comments from all pages.
And our replies.
  • LightAr­row { Piyush, We could not agree more! We are going to add our team page in the About Us sec­tion in the next few weeks. We have a very high level of engage­ment with our users via phone calls and emails, and we love know­ing about them, and them know­ing about us. So it makes per­fect sense to open us up to every­one — even before they become cus­tomers or reach out to us. One other thing. We do not have any online/cloud ser­vice of our own. All the user’s dig­i­tal data in the app is either on their own device (sen­si­tive data is 256-bit encrypted, user con­trols PIN, whole app also can be pass­word locked), and option­ally on their own Dropbox/Box (etc.) account if they use the backup/sync fea­tures. Other apps typ­i­cally have their own online com­po­nent, and make their users cre­ate a new online account where their info is stored. We feel our approach is bet­ter for pri­vacy as it gives our users full con­trol of where their data resides. Thank you for being very thought­ful. Team LightAr­row Austin, Texas } – Apr 23, 10:51 AM
  • Piyush Mehta { I saw your last response. How­ever, it is scant assur­ance since you don’t men­tion the indi­vid­u­als behind the ven­ture. There is absolutely no men­tion of who the man­age­ment team is, who is on the work team and what are their back­grounds. That would go a long way in mak­ing some­one con­fi­dent about entrust­ing their dig­i­tal life to you. In my expe­ri­ence it is about trust. Just my 2c. Thanks ! } – Apr 23, 10:45 AM
  • Team LightAr­row { Hi, Thank you for reach­ing out to us. We do not cur­rently sup­port Android, yet. We’ve been focussing on our big release (recently made avail­able from the Apple App Store) the last few months to get a lot of new func­tion­al­ity and new busi­ness apps out in the areas of CRM, Per­sonal Big Data, etc. We are next focussing on mak­ing more progress on our Win­dows 8.1 and Mac ver­sions, as well as Android, how­ever, we don’t have a fixed sched­ule yet. Team LightAr­row Austin TX } – Apr 23, 9:48 AM
  • kel { When will there be an Android ver­sion of life­topix } – Apr 23, 7:42 AM
  • LightAr­row { Archie, Our thought was the field would be self-explanatory in most cases, but it makes sense to have a sep­a­rate optional com­ment field for ones that need more than a cou­ple of words of added info. We’ll take that into con­sid­er­a­tion as well for the next update or soon there­after. Best regards, Team LightAr­row } – Apr 22, 4:49 PM
  • Archie { Thanks for the fast response. I was think­ing of the com­ment field being within the text item. So it would go Field, Text, Com­ment } – Apr 22, 4:43 PM
  • LightAr­row { Archie, Thanks for reach­ing out to us! In the Locker detail view, we have Com­ment field right under the locker title at the top. Is that what you meant? Cur­rently there is a limit of 7 items per locker — we plan to increase that in our update in May. Best regards, Team LightAr­row Austin, Texas } – Apr 22, 3:14 PM
  • Archie { I am using lock­ers to save log-on info for client web sites that I do not want to cre­ate book­marks for. It would be nice if there was an addi­tional optional field so I can add com­ments. Also, there appears to be a limit as to the num­ber of text items (7) in a locker. Is this stan­dard func­tion­al­ity? Can it be increased? Thanks } – Apr 22, 3:06 PM
  • LightAr­row { Jim, Thanks so much! We have to say peo­ple like you inspire us! Team LightAr­row Austin, Texas } – Apr 22, 11:15 AM
  • Jim Hoopin­gar­ner { Update is a big suc­cess. Fixed all my issues. This is a great great app guys. It’s the hub of every­thing I do. Way to go! } – Apr 21, 8:58 PM
  • LightAr­row { Hi Jen, Thanks for reach­ing out! We are adding repeat sched­ules to check­lists in our May release along with other cool fea­tures. More info at: http://lightarrow.com/lifetopix/roadmap Team LightAr­row Austin, Texas } – Apr 21, 4:43 PM
  • Jen { Is there a way to have this repeat each day or week? } – Apr 21, 4:38 PM
  • Team LightAr­row { Hi Rod, Thank you for reach­ing out to us. To add a con­tact in our app you have the option to tap on the quick add but­ton (cir­cle icon with arrow located at the bot­tom left of the main screen), tap­ping on the “+” but­ton and then select­ing con­tact. This will allow you to quickly add a con­tact to our app. When adding a con­tact to our app you have the option from the con­tact detail to import from an iOS con­tact by sim­ply tap­ping on the “Import from iOS Con­tacts” but­ton. This will allow you to choose from a list of iOS con­tacts and once an iOS con­tact is selected the per­ti­nent fields are pop­u­lated for the con­tact in our app. If you wish to import many iOS con­tacts at once you can always cre­ate a con­tact group in our app and then select the con­tacts that you wish to import. The list of con­tacts will include iOS con­tacts as well. Once you have selected the con­tacts for this group the iOS con­tacts in the selected list will be imported in our app. We are always look­ing into ways to sim­plify and improve adding infor­ma­tion in our app. We… } – Apr 21, 11:16 AM
  • Rod { Access to LT con­tacts needs to be faster. When I need to enter details for a client I find it quicker to add them to the native iOS con­tacts. It then seems like a has­sle to bring them into LT. Can you sug­gest a quick way of enter­ing details of a con­tact into LT. } – Apr 21, 7:53 AM
  • LightAr­rows Pro.Notes iPad App Named 2013 Tabby Awards Final­ist for Busi­nesses | Win­dows Tablets { […] addi­tional infor­ma­tion on Pro.Notes, visit http://lightarrow.com/products/pro-notes. For addi­tional infor­ma­tion about the final­ists, visit […] } – Apr 20, 12:38 PM
  • Team LightAr­row { Hi Rod, Thank you for reach­ing out to us with your sug­ges­tion. We have plans to include a pre­view for emails. We hope to have this included in the next major update (Life­topix 8.1) or shortly there­after. Best Regards, Team LightAr­row } – Apr 20, 8:39 AM
  • Rod { Would REALLY love to see a pre­view of emails in the next update. } – Apr 19, 10:50 PM
  • Team LightAr­row { Hi Tomas, Thank you for reach­ing out to us! In the next major update in May, we’ll sup­port full back­ups even if there is no WiFi. Team LightAr­row, Austin, Texas } – Apr 18, 9:11 AM
  • Tomas { Hello, it seems that on-line backup on Drop­box does not work on my iPad Air in case of mobile con­nec­tion. I got always get the mes­sage about the lim­ited backup and nei­ther but­tons “Ok” nor “Can­cel” will start the func­tion. In case of wifi con­nec­tion the backup per­forms nor­mally. Could you repair it? Thank you. Tomas } – Apr 18, 5:03 AM
  • Team LightAr­row { Hi Steve, Thank you for reach­ing out to us. Tap­ping on an iOS event in our app (from the Agenda view for exam­ple) will present you with a native detail view for the event. From this detail view you can use the Invi­tees option to email the event to oth­ers. We have plans to allow you to email events (native to our app) to oth­ers in a future update. If you have con­verted an iOS event to an item in our app you will be able to email the iOS event by open­ing the detail of the con­verted item in our app and then tap­ping on the “iOS Cal­en­dar” tile which will present you with an option to view the details of the linked iOS event. From the iOS event’s detail view you can once again add peo­ple to the invi­tees list which will result in the event being emailed to the spec­i­fied invi­tees. Please don’t hes­i­tate to con­tact us if you have fur­ther ques­tions Jeff Team LightAr­row Austin TX } – Apr 16, 9:25 PM
  • »»

337 Comments


  1. Eggers
    Apr 03, 2014

    In my inbox i could only search the Email Feed in the Sub­ject Field of an Email. Are there ways to search for names and or words in the Text of the Email.


    • Team LightArrow
      Apr 03, 2014

      Hi,

      Thank you for reach­ing out to us.

      We’ll be adding email search capa­bil­ity on dif­fer­ent field types in the upcom­ing release 8.1 (or soon there after).

      Thank you for stay­ing engaged and allow­ing us to improve and fix things.
      Please con­tact us if you have any fur­ther questions.

      Jeff
      Team LightAr­row
      Austin TX


  2. Patty
    Mar 13, 2014

    Unus­able for many unless the font size is enlarged. It’s a shame, it would be an amaz­ing problem-solving app oth­er­wise.
    Patty


    • LightArrow
      Mar 13, 2014

      Hi Patty,

      Thanks for reach­ing out. We improved the read­abil­ity in 8.0 with bet­ter con­trast on the font and the text col­ors. We totally agree that we need to sup­port larger font sizes as an option. We apol­o­gize we have not done that yet, after say­ing we’d do it for a long time. 8.0 just became too big an update with sev­eral much-awaited things and we had to get it out as it took such a long time. We are not stop­ping there — we’ll con­tinue with usabil­ity enhance­ments. If you have already updated to 8.0, do you mind let­ting us know which views you’d pre­fer the option to set larger font sizes first? It helps us to pri­or­i­tize and get it done in pieces, quicker.

      Best regards,
      Team LightAr­row
      Austin, Texas


  3. Paul Rider
    Mar 12, 2014

    Love the look of ver­sion 8.

    I’ve already writ­ten in about the mul­ti­ple clicks needed to mark a task as done, but I’ve got a few other things I want to men­tion along those lines:

    1] Get­ting things done is tak­ing me longer. I expect that when I click on some­thing [a task, an event, project, etc.] that click will open the item. Instead I have to make another click to open the item. I think I under­stand why you’ve changed this a bit, but I much pre­fer hav­ing the old way back where I click to the right of the item [where the three dots were] to access a menu of actions I want to per­form.
    2] You’ve changed the way all tasks are viewed/sorted. Used to be I could have the tasks listed and the sort fea­ture above the task win­dow would allow me to show All, Done, Com­pleted, Overdo. I loved hav­ing my open tasks sorted by due date ear­li­est to last. This gave me a great overview of what upcom­ing tasks I have. That now is lost. Or at least I can­not find how to do that. When I click the sort but­ton and click Due Date it sorts by fur­thest due date. I’ve got over 1500 tasks through 2025 and I am shown 2025 first! I have to scroll all the way down to see my ear­li­est tasks! And then when I open the month. they are not sorted by due date! I hate to say this, but this is not help­ful for me and so now I am hav­ing to go back to using Reminders for my tasks. When I click on my Task List I want to be able to see all my tasks by most recent due date. I also want to be able to see my overdo tasks. This was pos­si­ble in ver­sion 7 but is gone in ver­sion 8. Please. PLEASE. Bring this back.


    • LightArrow
      Mar 12, 2014

      Paul,

      These are great points. Our 8.1 update, tar­geted for April, is focussed on tasks, cal­en­dar, sched­ules and related things. We’ll make it bet­ter to accom­plish what you’ve men­tioned. Would you be open to a phone call with us to go over some of these things, or other related things you may want to cover? If so, please reach out to us at support@lightarrow.com and we’ll set up a call.

      Thanks for car­ing and allow­ing us to be and do better.

      Team LightAr­row
      Austin, Texas


  4. Pete
    Mar 11, 2014

    Thanks for respond­ing to my two pre­vi­ous ques­tions. I am just blown away by how quickly you respond to ques­tions. Your respon­sive­ness and sup­port must be the best in the indus­try. I’d also like to con­cur with those who have said what an awe­some app and upgrade this is. Espe­cially love the abil­ity to see my emails and Face­book items in the pro inbox, and to bring them into Life­Topix as tasks, appoint­ments, etc.


    • LightArrow
      Mar 11, 2014

      Thank you Pete! Great users of a great app deserve the best ser­vice! :)
      Team LightAr­row
      Austin, Texas


  5. Lydia
    Mar 11, 2014

    I am blown away with the new ver­sion: great upgrade. The work that has gone into this ver­sion shows in ease of use, log­i­cal place­ment of infor­ma­tion and over­all vision of what it takes to be func­tion­ing at our high­est level. Heart­felt con­grat­u­la­tions: I am very thank­ful for your work.


    • LightArrow
      Mar 11, 2014

      Thanks Lydia! We love users like you that inspire us!
      Team LightAr­row
      Austin, Texas


  6. Betty
    Mar 10, 2014

    LT 8 is a game changer!!! It is just unbe­liev­able how much is packed into one app. As a home school­ing mom of 4, this will be my home man­age­ment app. The in-app inbox and con­tact pro fea­tures take things to an entirely new level. They are worth the $$. Now I can check and act on emails all in one app. Thanks to the new pro con­tact fea­tures, I can “asso­ciate” appts, emails, tasks, etc to a con­tact! I’m still learn­ing the new fea­tures but I love it so far. This will be my work horse app. Thanks so much for the update!!!! It rocks!


    • LightArrow
      Mar 10, 2014

      Thanks for the awe­some feed­back, Betty! Engaged users like you inspire us to do bet­ter.
      Team LightAr­row
      Austin, Texas


  7. Doug B
    Mar 07, 2014

    Do you have a PC app that inter­faces with the Mac app?


    • LightArrow
      Mar 07, 2014

      Hi Doug,

      Not yet — we are work­ing on Mac, Win­dows 8.1 and Android ver­sions. The first two are expected some­time around the mid­dle of this year.

      Team LightAr­row
      Austin, Texas


      • Becky
        Apr 01, 2014

        Is that to say you’re expect­ing the Mac and Win­dows ver­sion to be avail­able by the mid­dle of 2014? I saw a com­ment from 2012 that said for Android you were “shoot­ing for early 2013″ is there an update on when an Android ver­sion may be available?


        • Team LightArrow
          Apr 02, 2014

          Hi Becky,

          Thank you for reach­ing out to us.

          We’ve been focus­ing on our big release (recently made avail­able from the Apple App Store) the last few months to get a lot of new func­tion­al­ity and new busi­ness apps out in the areas of CRM, Social Data Streams, etc. We have made some progress with Win­dows 8.1 and Mac Ver­sions, as well as Android, but not enough to have a spe­cific release date. Our apologies.

          Team LightAr­row
          Austin Texas


          • Nikk
            Apr 11, 2014

            Hi there,

            As a very new user of this App I was super excited think­ing I may have finally found “THE ONE” to sort and con­trol every­thing in one place. But I too am very much anx­iously wait­ing for PC and MAC ver­sions, prefer­ably offline if not both. I hon­estly just can­not see the point in using it with­out those options. Cross plat­form­ing is pretty essen­tial these days, and while I have both an Iphone and Ipad I, like most I would assume, spend the major­ity of my day on a desk­top. Just now I was need­ing to add a few cal­en­dar events and some book­marks, and I found myself using other apps that have these fea­tures read­ily at my fin­ger­tips. So unless there is some­thing I am miss­ing — per­haps there’s a way to sync all of my book­marks from that other app that I am not aware of? — I’m not really sure how to make this as use­ful as I’d hoped it would be. And really even if there is, I per­son­ally still need to be able to see all of my info on a larger screen in front of me while I’m work­ing so I can add as I go and not really have to worry about things not sync­ing. Espe­cially if I am ever going to be able to use this for projects and shar­ing, that’s just impos­si­ble to do with­out a non phone/tablet app. At least for me. So I guess I’ll keep my eyes open for these addi­tions one day, maybe? Until then, kind of feel like I spent a few bucks just to find out this isn’t for me. Per­haps a very short trial would be a good addi­tion as well.

            Thank you, Nikk


            • LightArrow
              Apr 11, 2014

              Nikk,

              We agree with you on the PC and Mac ver­sions. We’ve been work­ing on those for release this year, full off line mode along with sync with iOS. In a few weeks, after we make more progress, we’ll have a bet­ter idea on the deliv­ery timeframe.

              Best regards,
              Team LightAr­row
              Austin, Texas


  8. Sam
    Mar 07, 2014

    Hello,

    Firstly great app! It takes a while to get your head around but works bril­liantly. Would it be pos­si­ble to attach the same check­list to mul­ti­ple projects and/or peo­ple? When man­ag­ing courses for work it would be great to have check­lists for each attendee for when I receive paper­work etc.

    Thanks,

    Sam


    • LightArrow
      Mar 07, 2014

      Hi Sam,
      Thanks for the kind words and the sug­ges­tion!
      We sup­port mak­ing copy of a Check­list today, in order to make it easy to reuse it in another project. That might be bet­ter as what items you check off can be dif­fer­ent in each project. We plan to make it even eas­ier in the future by sup­port­ing project “tem­plates” — so a new one can be set up with a set of pre-defined check­lists, tasks, etc.
      We do also plan to allow tasks, check­lists etc. to be shared between projects int he future as well, as you’ve sug­gested.
      Best regards,
      Team LightAr­row
      Austin, Texas


  9. Samuel Cao
    Mar 04, 2014

    Thanks all the team for this great app.
    When will we can use this app in Chi­nese lan­guage ‚as u know here so many loyal users.
    Thank you all.


  10. Liz
    Feb 04, 2014

    I have this ap on my iPad… But can­not find it in my apps on my sam­sung note­book 2 phone. Can I get the app on my phone … And if so, can I get the iPad and sam­sung note­book 2 phone to be mir­rored … So I can see the same agendas


    • LightArrow
      Feb 04, 2014

      Hi Liz,
      Cur­rently we only sup­port iOS (iPad, iPhone, iPod touch) — and we have a free app on the Mac to eas­ily enter data by con­nect­ing to the app run­ning on the device. We do plan to sup­port Android in the future, but cur­rently have no spe­cific time­frame as we have not made enough progress.
      Team LightAr­row
      Austin, Texas


  11. Paul Rider
    Feb 04, 2014

    Ok, another ques­tion. I want to dis­play device reminders in my agenda view, but not in the cal­en­dar view. I select the appro­pri­ate box in the fil­ter for the agenda view and des­e­lect the appro­pri­ate box in the cal­en­dar fil­ter. But the device reminders are not vis­i­ble in the Agenda view, even though that view’s fil­ter is set to show these. If I select to show the reminders in cal­en­dar view, the reminders are vis­i­ble in Agenda view, whether or not the cal­en­dar view fil­ter is set for device reminders. Other fil­ters work as they should, but the only way I can be sure that device reminders show up in the agenda view is to also have them show in cal­en­dar view, only I not want to see them in cal­en­dar view. Am I doing some­thing wrong, or is this a bug?

    Thanks,
    PGRider


    • LightArrow
      Feb 04, 2014

      Paul,
      This seems to be a bug — we’ll fix it in our next update that we plan to sub­mit to Apple next week.
      Sorry for the incon­ve­nience, and thanks for point­ing this out to us!
      Team LightAr­row
      Austin, Texas


      • Paul Rider
        Feb 04, 2014

        Ahh. Glad it’s a bug and not me! I’ll look for­ward to the fix.

        Thanks for a fine product.


  12. Sergio
    Jan 29, 2014

    Also, please add abil­ity to add loca­tion to events, thank you.


    • Team LightArrow
      Jan 29, 2014

      Hi Ser­gio,

      In our next update (Life­Topix 8.0 antic­i­pated to be avail­able in a cou­ple of weeks) we have added loca­tion to events.

      Best Regards,
      Team LightAr­row
      Austin Texas


      • Sergio
        Jan 29, 2014

        Thanks, Though, actu­ally, I found that if you add the address of an event, it will show up, but once you click show on map..
        would be great if upcom­ing events, or pend­ing items, in the area showed up.


  13. Sergio
    Jan 29, 2014

    Hello, how can I rename pho­tos in Life­Topix for iPhone.
    I think your “Near Me” fea­ture would be much more pre­sentable with out all of the numeric items, such as pho­tos, over a 5mile radius view.
    :)

    Thank you,


    • Team LightArrow
      Jan 29, 2014

      Hi Ser­gio,

      Cur­rently pho­tos, videos & draw­ings do not have names that can be edited by the user. In our March update we plan to add the abil­ity to give pho­tos, videos and draw­ings names that the user can edit.

      In our next update (Life­Topix 8.0 antic­i­pated to be avail­able in a cou­ple of weeks) we have greatly improved the “Near Me” fea­ture. In the 8.0 update you will be able to spec­ify what items you want dis­played on the map. We have improved the way items are dis­played on the map so that they take up very lit­tle space until the user taps on the item and more infor­ma­tion is dis­played. We have even added inte­gra­tion with FourSquare to pro­vide you much more infor­ma­tion about places around you. We think you will be very happy with the update.

      Best Regards,
      Team LightAr­row
      Austin Texas


      • Sergio
        Jan 29, 2014

        That sounds excel­lent, regard­ing Near Me and the new update!
        If you guys don’t mind, I will send my thoughts and sug­ges­tions as they come.
        Best of luck!


        • Team LightArrow
          Jan 29, 2014

          Hi Ser­gio,

          Please do not hes­i­tate to reach out to us with with any sug­ges­tions you may have. We are always happy to lis­ten :)

          Best Regards,
          Team LightAr­row
          Austin Texas


  14. Rod
    Jan 26, 2014

    Hi guys.
    Just won­der­ing when new screen shots of LT8 will be online.


    • LightArrow
      Jan 27, 2014

      Rod,
      We’ll get to it this week — haven’t had the time to set up demo data for screen­shots. Try­ing to wrap the release up this week for sub­mis­sion to Apple, so things are tight around here.
      Thanks for your patience.
      Team LightArrow


  15. Mark
    Jan 23, 2014

    Hi there! I have been using life­topix now for a cou­ple of weeks and just yes­ter­day I was in a project task and was chang­ing an item name. It then froze on that screen. I pushed the can­cel but­ton and it did not do any­thing. I pushed “save” and same thing…nothing. I pushed all other but­tons and noth­ing. I can’t type in it, or go back to any screen in life­topix. I might think it was the ipad, but every other app is fine, not func­tion­al­ity prob­lems with any­thing else. Help please. Can I reset life­topix with­out los­ing my data I put in?

    Thanks for your help.


    • LightArrow
      Jan 23, 2014

      Hi Mark,
      Thanks for reach­ing out. So sorry to hear that — we’ll work with you to resolve this.
      Do not delete the app — you’ll lose your data unless you’ve used our backup fea­ture in the app’s set­tings view.
      Do you mind press­ing the home but­ton on your device twice quickly? That brings up all the run­ning apps in slightly smaller screen sizes. You can slide to the side to find the screen for our app, and then slide it up to the top of the screen. That closes the app — then you can tap on the icon to restart it and see if that resolves the issue?
      Please email us at sup­port @ lightar­row . com (with­out the spaces) and we can also set up a quick phone call at your con­ve­nience to walk you through the issue, as well as go over any­thing else you may want to cover.
      Best regards,
      Team LightAr­row
      Austin, texas


      • Mark
        Jan 23, 2014

        That worked. Awe­some. Thanks so much.


  16. Maria
    Jan 19, 2014

    I was won­der­ing when, and if, you will be hav­ing an auto­matic car­ry­over of unfin­ished tasks to the next day. Also, if there could be a way to order tasks accord­ing to pri­or­ity, that would help me be more effi­cient. Right now, one doesn’t even auto­mat­i­cally see the pri­or­ity level, which causes me to decid repeat­edly what to do next when I had already thought that out once. If these things were changed, I’d feel inclined to move to the paid level of your ser­vices. Thanks for what­ever you can do on this.


    • Team LightArrow
      Jan 19, 2014

      Hi Maria,

      Thank you for reach­ing out to us with your questions.

      We have been work­ing very hard on get­ting our next major update ready (Life­Topix 8.0 tar­geted for the end of this month). In the 8.0 update we have added many pow­er­ful new fea­tures includ­ing the abil­ity to group tasks (projects, notes, event, ser­vices, ser­vice providers, etc.) by many cri­te­ria. With the 8.0 update you will be able to group tasks by pri­or­ity mak­ing it eas­ier for you to device what to do next.

      We do have plans to enhance our Tasks + Projects topic in the near future includ­ing hav­ing tasks car­ry­over to the next day if the task is not com­pleted or can­celled on the cur­rent day.

      Best Regards,
      Team LightArrow


  17. Ruy
    Jan 05, 2014

    Hi, i am just start­ing to con­fig­ure the life­topix in ipad. When i cre­ate tasks i attached it to a project which is also allo­cated to cat­e­gory. The tasks since already under a project or cat­e­gory i use titles like “cre­ate name for com­pany” or “find a lawyer”. When i go to the Agenda it shows tasks cre­ate name for com­pany and find lawyer but at agenda level it doesnt say for what project, cat­e­gory it is. I have to click on each and go se asso­ci­a­tion and it is mul­ti­step process. Can ypu include at agenda level option to see what cat­e­gory or project it is assigned to?


    • Team LightArrow
      Jan 05, 2014

      Hi Ruy,

      Thank you for reach­ing out to us with your question.

      In our next major update to our prod­ucts we have updated the task dis­play in the Agenda view to also show any item it is asso­ci­ated with. For exam­ple, in your case, you will see the task listed in the Agenda view with the title “Cre­ate name for com­pany” with the due date dis­played as well the the project it belongs to. Will this sat­isfy your requirement?

      We have also added list views for many types that will allow you to group items by many dif­fer­ent cri­te­ria. For exam­ple you will be able to see your tasks grouped by sta­tus, pri­or­ity, con­text tag, cat­e­gory, asso­ci­ated item and more.

      We antic­i­pate hav­ing our major update avail­able in Jan­u­ary or early February.

      Best Regards,
      Team LightArrow


  18. A Mullen
    Dec 30, 2013

    I just pur­chased the Agenda app and bought the every­thing pack so I can have every­thing all in one place. The bank­ing one is not work­ing. It says that after you enter trans­ac­tions, it will auto­mat­i­cally com­pute my cur­rent bal­ance, but it doesn’t. My ini­tial bal­ance just stays the same. Please help me with this. Thank you.


    • A Mullen
      Dec 30, 2013

      Actu­ally, now it’s adding but the math is wrong. It’s show­ing 91.11 too much in my account. I would like a refund please. Thank you.


      • Team LightArrow
        Dec 30, 2013

        Hi Amy,

        Thank you for tak­ing the time to reach out to us with your question.

        We apol­o­gize for any con­fu­sion. The bal­ance value for trans­ac­tions is based in part on the val­ues you enter for the “Set Ini­tial or Adjusted Bal­ance” sec­tion in the account detail view. Trans­ac­tions entered will only affect the bal­ance if the date of the trans­ac­tion is after the date entered in the “As of Date” in the account detail. We based this model after finan­cial apps such as Quicken.

        Would you mind mak­ing sure that the “As of Date” in the account detail is set to a date before the trans­ac­tions you entered?

        If you have a sug­ges­tion as to how this could work bet­ter we are happy to lis­ten. We highly value our customer’s feedback.

        Apple han­dles all app pur­chase through their App Store on behalf of all app devel­op­ers. We do not have vis­i­bil­ity into the sales process, and they pay devel­op­ers once a month (a per­cent­age of all sales from the pre­vi­ous month). Because of this model, we really are not in a posi­tion to be able to issue a refund to any pur­chaser. We are aware that some­times cus­tomers who directly con­tact sup­port for the Apple’s App Store, cit­ing incor­rect pur­chases, Apple does issue an indi­vid­ual refund. It may be worth­while for you to pur­sue this pos­si­bil­ity through the App Store’s cus­tomer sup­port channel.

        We’d like to assist in any way pos­si­ble for you to get value from our app, includ­ing set­ting up a phone call if you wish to go over any major issues you are fac­ing. We con­stantly update the app with valu­able user feed­back, and keep adding to resources on our web­site for our users: http://lightarrow.com

        Best Regards,
        Team LightArrow


        • A Mullen
          Dec 31, 2013

          Thank you.


  19. Rudy
    Dec 17, 2013

    Hello again, I bought the sync and share app on my ipad and enabled the cloud sync. Noth­ing scyned to the iphone? I can not enable cloud sync on the phone?
    Please be very pacific on how this works so i can use it. I all ready bought the app.
    Thank you for your help­min advance.


    • Team LightArrow
      Dec 18, 2013

      Hi Rudy,

      You can find help on how to setup Cloud Sync at: http://lightarrow.com/lifetopix/lifetopix-5–0-help/icloud-sync
      We rec­om­mend using Drop­box when set­ting up Cloud Sync so please watch the video under the “Drop­box Sync Setup Steps” section.

      We can setup a phone call to walk you though the Cloud Sync setup process if you feel you still need assis­tance after watch­ing the video.

      Best Regards,
      Team LightArrow


  20. Pete
    Dec 17, 2013

    Hi to all the team. I’ve been using your app for about two months now. The more I get into it, the more I absolutely love it. Just one ques­tion for the moment. Why do some apps on the my apps tab, such as eBay, work some­times and at other times tell me they can­not be launched, while other apps, such as Pay­Pal, seem to work all the time?


    • Team LightArrow
      Dec 17, 2013

      Hi Pete,

      Thank you for reach­ing out to us with your question.

      One com­mon rea­son why the launch of an app will fail after work­ing for a while is that the app has been updated by its devel­oper and the devel­oper no longer allows the app to be launched using the launch URL any­more. Another com­mon rea­son is that the app is no longer on the iOS device.

      When you say that the launch­ing of the app works some­times and not at other times do you mean an app listed in “My Apps” launched at one time but no longer launches? Or are you say­ing that the app will launch some­times and not at other times?

      Best Regards,
      Team LightArrow


      • Pete
        Dec 17, 2013

        Hi team. Thanks for the quick response. The par­tic­u­lar app in ques­tion, eBay, is on my device, is updated, and is also installed in the “My Apps” list. When I clicked on the list­ing in “My Apps” yes­ter­day after­noon, it worked just fine. Now it gives me a mes­sage that it can’t be launched. I’ve tried delet­ing the list­ing and adding it again with no suc­cess. Any other thoughts on what I could try?


        • Team LightArrow
          Dec 17, 2013

          Hi Pete,

          We have a few ques­tions if you don’t mind.

          1.) Go to “My Apps” and tap on the dis­clo­sure but­ton (located to the right of the item) to open the eBay item’s detail. What is the value in the “Launch URL” field?
          2.) Are you using the iPad or the iPhone?
          3.) Which app do you have installed? “eBay” or “eBay for iPad”?

          If you are using the “eBay for iPad” we do not have a reg­is­tered launch URL for it but if you use the “eBay” app then the launch URL is eBay://

          Best Regards,
          Team LightArrow


          • Pete
            Dec 17, 2013

            Hi team. Once again thanks for your quick response. I guess we learn some­thing new every day. I was using my iPhone yes­ter­day and my iPad mini today. Now I’m back on my iPhone and every­thing works just fine. As you indi­cated, the device I was using had a lot to do with my prob­lem. Any­way I’m fine and thanks again for your help. I love your app.


  21. Jeff
    Dec 12, 2013

    Will the Goals Mod­ule allow me to Add pho­tos or images to show the goals I want?
    VISUAL Goals are proven to be the most pow­er­ful motivators.


    • LightArrow
      Dec 12, 2013

      Hi Jeff,
      Yes — we do sup­port asso­ci­at­ing a visual (photo) with a goal. We also sup­port goal met­rics that are mea­sur­able.
      We’ll fur­ther evolve the mod­ule quickly with user feed­back over future updates.
      We’ve also added sup­port for col­ors by to[pic, and also assign­a­ble col­ors to con­texts, which can be assigned to var­i­ous types.
      8.0 is is a huge leap, and sets the stage for many for­ward think­ing improve­ments in the future as well.
      Team LightArrow


  22. Anthony
    Dec 12, 2013

    I really like being able to attach files to projects, but I also often need to link a file fromthe cloud, (sky­drive, google, etc) to a mis­ce­la­neous, ad hoc task or appoint­ment not linked to a project.

    Would it be pos­si­ble to include the abil­ity to link a file directly to a task or appoint­ment pleaee.
    Thanks very much.


    • LightArrow
      Dec 12, 2013

      Hi Anthony,
      We do plan to sup­port the abil­ity to add file ref­er­ences, notes and book­marks to appoint­ments in the future. Cur­rently you can use an event for that.
      Team LightArrow


  23. Rod
    Dec 08, 2013

    I see you are talk­ing jan­u­ary release now for crm and LT 8. You guys are pol­ish­ing the hell out of this one. Shame it won’t be ready fir Chrissy.


    • LightArrow
      Dec 08, 2013

      Hi Rod,

      We were plan­ning for the sec­ond half of Decem­ber. How­ever, Apple closes the app sub­mis­sion and approval site for about a week dur­ing the hol­i­days (their very hard work­ing app approval team gets a small break!). That poses a slight risk for us in “squeak­ing” a ver­sion in before that, and not being able to patch it (in case some­thing goes wrong — which things typ­i­cally do with soft­ware).
      Early Jan­u­ary is when Apple typ­i­cally focusses on approv­ing pent up patches, emer­gency updates, etc.
      So, we’ll take advan­tage of that time to pol­ish some more. Not to raise expec­ta­tions too high — it’s still a 1.0 ver­sion of the CRM app, and the 8.0 update for Life­Topix etc. will have a lot of new code for all the new stuff, so things may still be a bit rough around the edges — but we’re mak­ing it a good, solid release, and being an aggres­sively respon­sive team, we’ll keep mak­ing it bet­ter with quick updates even after that.
      Best regards,
      Team LightArrow


  24. Sonia
    Dec 06, 2013

    I bought app My agenda pre­vi­ously and now I got the whole life­topix app but can­not inte­grate infor­ma­tion that is in My agenda with the life­topix app I just got. What should I do?


    • LightArrow
      Dec 06, 2013

      Hi Sonia,
      Thanks for reach­ing out!
      Just to be sure, you now have both the My.Agenda app and also sep­a­rately the Life­Topix app, and you wish to trans­fer all your exist­ing infor­ma­tion already entered in My.Agenda into the new Life­Topix install?
      The eas­i­est way to do that is to do an Online Backup from the My.Agenda app, and then do an Online Restore from Life­Topix. If you have not added any media files into My.Agenda, then you can also do an Email Backup, and them do an email restore from Life­Topix.
      If you wish, we can set up a phone call to walk you through the steps. If you wish to do that, please email us at support@lightarrow.com and we can set up a time.
      Best regards,
      Team LightArrow


  25. Pradip babou
    Dec 06, 2013

    Hey guys, its me again :)
    I had a sug­ges­tion. When we cre­ate an event or appoint­ment, we can set the time of the event but some­times we want to be reminded few hours or even few days before. It would be great if we could set a due date but also a reminder date.…
    Thanks and regards


    • LightArrow
      Dec 06, 2013

      Hi Pradip,

      Thanks for reach­ing out again! We do like the idea — cur­rently we sup­port an auto­matic reminder alert being cre­ated in the cor­re­spond­ing iOS Cal­en­dar entry that is made for an Event or an Appoint­ment in our app. The tim­ing of this is con­fig­urable in My Set­tings by type. You can also add addi­tional reminders in the app to things such as projects, trips, events, etc. How­ever, we need to stream­line the cre­ation of reminders, sim­i­lar to what you’ve sug­gested. Also, we plan to sup­port pre-defined “reminder sets” to eas­ily ad mul­ti­ple reminders to things in a sin­gle step.

      Keep the ideas coming!

      Best regards,
      Team LightArrow


  26. Jeff
    Dec 01, 2013

    I hope you FINALLY Removed the num­bers 1, 2, 3 etc, and the (Not Com­pleted) in a To Do List when Print­ing out?

    When I print a list of to dos I just want to see that list with­out a numer­i­cal order and with­out “not com­pleted” on my print out.

    Water Lawn
    Drs Appoint­ment
    Dry Clean­ing
    Watch Movie

    Not:

    1. Water Lawn (not com­pleted)
    2. Drs Appoint­ment (not com­pleted)
    3. Dry Clean­ing (not com­pleted)
    4. Watch Movie (not completed)

    Much cleaner visually

    Thanks,
    Jeff


    • Team LightArrow
      Dec 01, 2013

      Hi Jeff,

      We have improved the print out of check­list based on your feed­back. There will no longer be num­bers in front of each check­list item and the words “not com­pleted” have also been removed. We will instead indi­cate com­ple­tion by plac­ing a check­mark behind each com­pleted check­list item. This enhance­ment will be avail­able in our 8.0 update which is cur­rently in final test­ing for release later this month.

      Best Regards,
      Team LightArrow


  27. Jeff
    Dec 01, 2013

    The restart­ing worked

    Thanks for your prompt reply

    Jeff


    • Team LightArrow
      Dec 01, 2013

      Hi Jeff,

      Glad to hear that you are back up and run­ning :)

      Please do not hes­i­tate to reach out to us in the future with any ques­tions, issue, or sug­ges­tions you might have. We are always happy to help.

      Best Regard,
      Team LightArrow


  28. Jeff
    Dec 01, 2013

    Now I cant add a new to do on my daily list
    When i cre­ate and hit save it gives me the mes­sage
    Fail­ure to do so


    • Team LightArrow
      Dec 01, 2013

      Hi Jeff,

      We apol­o­gize for this and will work with you to resolve this issue.

      Would you mind first try­ing to shut down the app and then restart it and see if this helps with the prob­lem?
      If this doesn’t work then we might need you to send us your data­base so we can find out why this is happening.

      Please let us know if restart­ing the app helps.

      We appre­ci­ate your patience.

      Best Regards,
      Team LightArrow


  29. Lee D
    Dec 01, 2013

    Hi I really like the light­en­ing quick task option, I wish the add to inbox method was as quick as I thought that was the first place you dump your thoughts. Any plans to intro­duce it?


    • Team LightArrow
      Dec 01, 2013

      Hi Lee,

      Thank you for reach­ing out to us with your question.

      We will look into adding the light­ing add to quick inboxes in a future update. You can always tap on the quick action but­ton (arrow icon) located at the bot­tom left of the dash­board screen (main screen). This will present you with a action but­tons. The but­ton with the box with the arrow point­ing down is the quick inbox add but­ton. This but­ton will allow you to quickly add a quick inbox item to the app.

      Best Regards,
      Team LightArrow


  30. Pradip babou
    Nov 27, 2013

    Hi guys,
    What hap­pened to the major update planned for mid november??

    Regards


    • LightArrow
      Nov 27, 2013

      Hi Pradip,
      We are tak­ing longer than antic­i­pated. The LightAr­row App Engine 8, on which the next major release of Life­Topix and My.Agenda are based on, is under­go­ing huge usabil­ity and fea­ture improve­ments in order to also sup­port a CRM/Contacts Man­age­ment app, as well as some yet to be announced new apps. Life­Topix and My.Agenda users will sig­nif­i­cantly ben­e­fit from these improve­ments.
      We are still test­ing and tweak­ing, and putting fin­ish­ing touches, and are expect­ing to release it in Mid Decem­ber.
      We thank you for your patience — it will be an awe­some update!
      Team LightArrow


  31. Rod
    Nov 25, 2013

    Hi guys,
    Can you let me know if the con­tacts pro app will be out in Novem­ber. I have been wait­ing for the app to set up my client data­base, I really need to do it before Decem­ber. It seems like you guys are flat out with the LT 8 update.


    • Team LightArrow
      Nov 25, 2013

      Hi Rod,

      Thank you for reach­ing out to us with your question.

      We are almost wrap­ping up.

      Being our first CRM app, we keep pol­ish­ing and tweak­ing it. Also, even though we are start­ing sim­ple, we want to make sure it is for­ward look­ing (tech­nol­ogy and design wise) so that we can quickly evolve it with updates via user requests.

      We are shoot­ing for an mid Decem­ber release.

      Best Regards,
      Team LightArrow


  32. VG
    Nov 23, 2013

    1. There are times when within the same para­graph or sub­head­ing within a note, it is nec­es­sary to put the time and date stamp such as when tak­ing min­utes of a meet­ing. I work around it by adding another para­graph so that a new time stamp is applied. But this is arti­fi­cial in the flow of the sub­ject and con­tent. Please add the func­tion­al­ity of a but­ton that puts a time and date stamp in all modal­i­ties of the note tak­ing includ­ing audio, video and draw­ing. Thank You.
    2. Please remove the Logo from the PDF save of the notes and please add the option to include draw­ings and time stamps — this is the sec­ond time I am request­ing this fea­ture.
    3. For such a com­pre­hen­sive fea­ture set in your app, it is a major short­com­ing that you have nowhere to securely save var­i­ous pass­words etc for lit­tle things like numeric locks on the lug­gage etc. I work around this by using notes but this is not a good option for an oth­er­wise ele­gant App.
    4. There should be some way to access at least the main mod­ules of this app either in a Browser or on the com­puter desk­top across the oper­at­ing sys­tem, devices and plat­forms. Then it will tru­ely become the app that con­nects all sides of the the user’s life :-) Right now this is only pos­si­ble in a lim­ited way by stretch­ing Apps on other plat­forms that sync with Google and then syn­the­sis­ing it back via device apps on iOS. This wastes too much time. Since at its core your app is task, list and cal­en­dar man­age­ment with com­pre­hen­sive shar­ing of tag­ging and cat­e­gory labels, it should not be too dif­fi­cult to offer some kind of cross plat­form inte­gra­tion. Many thanks for con­sid­er­ing. Keep up the good work. I am already begin­ning to remove a lot of redun­dant apps from my iPad. Best wishes. VG


    • LightArrow
      Nov 24, 2013

      Hi VG,

      Thanks for these examples!

      1. Yes, that does make sense — we’ll look at a way to give a line-break with a time­stamp (per­haps with a short­cut) while jot­ting down a block of text, as well as make sure it’s there for each kind of text item. We do also plan to sup­port bet­ter lay­outs of the text items.
      2. We have done this for the next update (mid Decem­ber).
      3. We have added a “Lock­ers” fea­ture in the next update as well — for any kind of secret info.
      4. We are behind on this as we’ve pri­mar­ily focussed on iOS< bot our Mac and Win­dows 8 ver­sions are com­ing next year, with full sync across all (just like it is with iOS devices today).

      We could not thank you more for your sup­port and (always awe­some) suggestions!

      Team LightAr­row


      • VG
        Nov 24, 2013

        Thanks for tak­ing on board my sug­ges­tions. I have already sent a very pos­i­tive feed­back on the qual­ity of your inter­ac­tions with users (where are my new colours promised in the set­tings panel?)
        With ref­er­ence to your point (4) about cross plat­form inte­gra­tion please ensure that legacy sys­tems are not left out espe­cially iOS (10.6.8), win­dows 7 and android — partly because oth­er­wise I sure that a large seg­ment of your user-base will be left behind for no real tech­ni­cal ben­e­fit or rea­son. Also, web browser based ver­sion that inte­grates with Drop­box or Ever­note should not be an impos­si­ble chal­lenge and is a highly desir­able devel­op­ment in view of the impend­ing demise of the PC and progress of mobile com­put­ing — though it is worth remem­ber­ing that access to mobile inter­net con­nec­tiv­ity is def­i­nitely not wide spread even in Hotels and Air­ports, very expen­sive and slow in many places. Off line com­put­ing remains essen­tial.
        Look­ing for­ward to your Decem­ber ver­sion ASAP. Best Wishes. VG


        • Team LightArrow
          Nov 25, 2013

          Hi VG,

          When rat­ing the app from the “My Set­tings” view you will need to leave the view then go back in to see the new bonus colors.

          Thank you for your feed­back. It is greatly appre­ci­ated since we are con­stantly try­ing to improve our app.

          Best Regards,
          Team LightArrow


  33. David
    Nov 15, 2013

    Does the Finances topic within Life Topix have the abil­ity to sync or inter­face with my bank’s mobile bank­ing app or other mobile bank­ing apps like those from Intuit, specif­i­cally Mint and Quicken?

    Please advise.

    I use cur­rently use Mint which con­nects to all my bank and credit card accounts, down­loads and cat­e­go­rizes my trans­ac­tions for me on all my accounts. The only down side to the Intuit apps is they are only able to down­load cleared and pend­ing trans­ac­tions from the pre­vi­ous bank­ing day. They are unable to con­nect with my bank in real time which is my own bank’s app is use­ful as it will update any trans­ac­tions I make that day … “in real time” …, and show them as pend­ing, which also adjusts the “avail­able bal­ance” or “out­stand­ing Bal­ance” in my accounts. Real time sync may not be pos­si­ble for any app. I would think that Intuit would have already done that if it were pos­si­ble. Per­haps that is too much to ask of Life Topix, but if you can inte­grate pre­vi­ous busi­ness day sync to my finan­cial accounts (like Mint and Quicken) you have a win­ner for sure. How­ever if you could pull off real time con­nec­tion to my finan­cial insti­tu­tions, you would have the “coup de gras”


    • LightArrow
      Nov 16, 2013

      Hi David,
      Thanks for reach­ing out!
      Our Finances topic does not have any inte­gra­tions with “real time” finan­cial data / bank accounts. it is designed to (in an offline mode) keep track of your bank account bal­ances, account info, expenses by cat­e­gory, pay­ments etc., and trans­ac­tions / pay­ments can be man­u­ally entered. We do agree with you — we do plan for “yester-time” inte­gra­tion with online ser­vices in the future, and “real-time” would be awe­some indeed. We’ll inves­ti­gate to see what our options are for that.
      Best regards,
      Team LightArrow


      • David
        Nov 18, 2013

        Thanks for the reply. One other ques­tion: Is use of the finan­cial com­po­nent of Topix 100% man­ual entry or can trans­ac­tions be imported into Topix from other finan­cial apps or software?


        • Team LightArrow
          Nov 19, 2013

          Hi David,

          Thank you for reach­ing out to us with your question.

          We have plans to inte­grate in the future with finan­cial ser­vices but cur­rently we do not. For now you will have to enter the infor­ma­tion man­u­ally. We sup­port expenses, bank accounts along with trans­ac­tions, and pay­ments for ser­vices and people.

          Best Regards,
          Team LightArrow


  34. Mandi
    Nov 04, 2013

    Hi again, Do you have a print­able user guide for Life Topix? I see a user guide for Air Access but not LifeTopix.

    Thanks!

  35. […] Help Cen­ter pro­vides com­pre­hen­sive help, all user com­ments and replies, com­mon ques­tions, a pro­duc­tiv­ity por­tal, and search­ing capa­bil­i­ties. Our users […]


  36. Jeff Baker
    Oct 26, 2013

    Life Top­ics Team,

    Hav­ing reported the prob­lem with reminder time fluc­tu­at­ing on recur­ring tasks rel­a­tive to the time the pre­ceed­ing task was closed, i believe that i have also found another flaw. I can con­firm a “fail­ure to sync” between recur­ring tasks cre­ated in Life­Topix and the core Apple reminder appli­ca­tion. This anomolie con­tin­ues even after i changed my cloud sync from iCloud back to Drop­Box. I have lit­er­ally cre­ated two “test” recur­ring tasks start­ing yes­ter­day, flagged the ini­tial as com­plete and now have the sec­ond recur­rence show­ing as due in Life­Topix (as they should except­ing the incor­rect time). I removed all other recur­ring appoint­ments from both Life­Topixand Apple reminders. After ample time to sync, mt test tasks do not show in Apple reminders at all. Can you add this to your list for the next release please


    • LightArrow
      Oct 26, 2013

      Hi Jeff,
      We are inves­ti­gat­ing this issue. But just to be sure, when you cre­ate recur­ring tasks, we make entries also in the Cal­en­dar app (items with reminders), not in the Reminders app. We do allow you to cre­ate entries in the Reminders app directly from our Quick Add view as well as the Add but­tons in the Agenda and My Cal­en­dar views, where we also include to show the entries in the Reminders app. Reminders app items are synced by Apple via iCloud, not via our app. We show what’s on the device.
      Please let us know if we mis­un­der­stood what you had described.
      Best regards,
      Team LightArrow


      • Lydia L
        Oct 30, 2013

        Please add a search fea­ture for your User Com­ments & Replies, Tips & Tricks, Com­mon Ques­tions sec­tions, etc. So much use­ful info is there, but I don’t have the time to man­u­ally scan every­thing to find answers I’m look­ing for. Hav­ing an effec­tive Search fea­ture will reduce your Sup­port team’s work too, as they’re prob­a­bly repeat­edly answer­ing the same kinds of ques­tions they’ve replied to before.

        Specif­i­cally, I’m try­ing to fig­ure out how to copy a file from Drop­box to Local Files > my Doc­u­ments, so that I’ll have an offline copy in the App.

        Thanks for this great App! It’s cer­tainly help­ing me get my act together :)


        • Team LightArrow
          Oct 30, 2013

          Hi Lydia,

          Thank you for reach­ing out to us.

          We plan to update our help sec­tion on the web­site to pro­vide bet­ter search capabilities.

          To copy a file from Drop­box to the local “My Doc­u­ments” folder go to “Notes+Files” –> “Fold­ers” and tap on your Drop­box folder. Browse and select the file you want a local copy of and tap on the item to high­light it. You will notice the down­load icon (dow­nar­row icon at the top of the file list) becomes enabled. You can now tap the down­load but­ton to down­load the file. When the file is down­loaded it is placed in the “Local Files” –> “My Doc­u­ments” folder.

          Best Regards,
          Team LightArrow


  37. Jeff Baker
    Oct 25, 2013

    Folks, i ran across yet another issue as i explore your appli­ca­tion. It appears that when you estab­lisg a repeat­ing task dynam­i­cally, the “next” task is estab­lished at the time that the pre­ceed­ing task was ” fin­ished” or marked as com­plete. So if i set a recur­ring task for 9:00 AM today and mark it com­pleted ( “Fin­ished at” ) at 11:00 AM, that recur­ring task will be set for 11:00 AM on the fol­low­ing day. This is a bit counter to the prin­ci­pal of get­ting a reminder at the same time eack day for any given task.


    • LightArrow
      Oct 25, 2013

      Jeff,
      Totally agree and we’ll test and resolve that asap.
      Team LightArrow


  38. Caroline N
    Oct 24, 2013

    Hi Team LightArrow,

    I’ve just started using Life­Topix and so far am very impressed. It is exactly what I needed and there is so much to love. How­ever, I have a few sug­ges­tions / requests for improvement:

    1) And this is a BIG one — a .pdf man­ual of how to use the whole thing. It took ages to fig­ure out where to look for answers on each topic and I’m not a fan of watch­ing videos (plus my inter­net was slow and kept freez­ing up when try­ing to play them). Some kind of ‘wiz­ard’ that ini­tially helps you get set up wouldn’t have hurt, either. There’s quite a learn­ing curve on this app!

    2) A spe­cific one — I have been log­ging my daughter’s med­i­cine and love this quick log fea­ture and the abil­ity to look up med­ica­tion and see at a glance when it was last taken. Right now, she’s on 3 dif­fer­ent kinds of med­i­cines with dif­fer­ent sched­ules, so track­ing it is a huge pain. What was kind of annoy­ing, how­ever, was that I had to sep­a­rately set reminders to give her the med­i­cine. Also, to do this as a repeat­ing item, I had to use ‘appoint­ment’, which meant there was no option to check off when it was taken. It would be great if there was an option to set a reminder to take your med­i­cine, then when you take it, you check off the reminder and it con­verts into a log of the actual time/amount taken. There was also no option for repeat­ing within a day, but she was sup­posed to take mul­ti­ple doses daily — so I had to cre­ate 3 sep­a­rate apptmts: one for morn­ing, one for lunch, and one for evening. This was pretty clunky.

    3) The app often crashes for me when adding a ser­vice provider. I think it’s some­thing to do with going in and out of the con­tacts app.

    4) Shop­ping lists. Loved this fea­ture, but wish there was some way to choose from dif­fer­ent lists when plan­ning a shop­ping trip — for exam­ple, to dis­play only items I have located to seller ‘super­mar­ket’ when plan­ning my super­mar­ket trip, so I’m not scrolling through lots of prod­ucts I wouldn’t find at a super­mar­ket when try­ing to quickly through together a gro­cery list.

    5) I’m sure you’re work­ing on lots of gen­eral func­tion­al­ity for the Air app. This would make a huge dif­fer­ence for me. There was so much data I could have added quickly on my com­puter if the inter­face allowed in. Apart from addi­tional fields, and dis­play­ing drop-down lists for cat­e­gories, the abil­ity to drag and drop items (par­tic­u­larly files) from my desk­top into the app, and bet­ter abil­ity to asso­ciate records when in Air. For exam­ple, I wanted to drag and drop my flight itin­er­ary into Life­Topix, asso­ciate it with a note and asso­ciate it with my trip. Also, if I’m research­ing my trip on my desk­top, I don’t want to have to labo­ri­ously enter all that detail through my phone.

    6) In pho­tos, the abil­ity to real­lo­cate pho­tos to dif­fer­ent albums.

    Thank you again for a great app, and I look for­ward to see­ing it develop fur­ther. :)


    • LightArrow
      Oct 25, 2013

      Hi Car­o­line,
      Thanks so much for reach­ing out with the ques­tions and the kind words!

      1. We do plan to do both a wiz­ard like startup, as well as a bet­ter writ­ten Get­ting Started doc­u­ment and over­all Help. We’ve been tardy on that front and we apologize.

      2. We plan to sup­port a Daily/Weekly/Monthly Rou­tines fea­ture, which’d let you add activ­i­ties, med­ica­tion, etc. — as well as tasks, appoint­ments, and other things (you can assign times and days to those), and reminders would fire for each item. We plan to do this in our 8.1 update (our 8.0 update is the next one in about 2–3 weeks).

      3. We’ll look at this crash issue. Have you made sure that you’ve given our app access to Con­tacts? You can check that in the Set­tings app under Privacy.

      4. Shop­ping items can be grouped by Cat­e­gory, Seller, etc. So you can group by Seller to see the ones under your super­mar­ket. Also, if you give your sell­ers loca­tions (put in the address for the Seller that rep­re­sents your super­mar­ket), you can then use the Near Me view to see just the shop­ping items there. We plan to sup­port loca­tion based alerts int he future so that you’ll see your shop­ping items when you get to a spe­cific store.

      5. We do plan to enhance the Mac client. We are also adding a fea­ture in our 8.0 release which allows you to har­vest infor­ma­tion from emails and put them in con­text in our app. It’s a very pwer­ful fea­ture — basic will be included, and some advanced fea­tures will be a rea­son­able in-app-purchase.

      6. Ah — a good one. Will do this in the near future, most likely 8.0 or 8.1.

      Thank you for being a totally AWESOME user!

      Team LightAr­row


      • Caroline N
        Oct 26, 2013

        Wow, what a prompt reply!

        All that stuff sounds great. I’m really look­ing for­ward to the email fea­ture. You guys are work­ing really hard.

        Re point 3 — the crash­ing. I believe my app has access to Con­tacts, because I keep suc­cess­fully access­ing them. But I went to check the Set­tings. I went to Set­tings using the gear icon in the left hand menu and then chose ‘My Set­tings’ and I can­not find any­thing to do with Pri­vacy or Con­tacts. Can you explain where to find this?

        I have been pay­ing atten­tion to these crashes since writ­ing that last com­ment and I have noticed it will crash whether I open the address book or not. Basi­cally, I’m pretty sure what’s hap­pen­ing is this:

        * I cre­ate a new Ser­vice Provider
        * I give the Ser­vice Provider a name
        * I either add a con­tact OR a cat­e­gory.
        * I hit either ‘Save’ or ‘Cre­ate and Add More Data’
        * It crashes (app closes)

        If I add a con­tact AND select a cat­e­gory, it doesn’t crash. If it crashed after I added a con­tact from the address book, then when I re-open the Peo­ple & Ser­vice Providers screen, that con­tact now has a ‘per­son’ record in Life­Topix, but there is no record of the Ser­vice Provider I was try­ing to create.

        Cheers,
        Caroline


        • LightArrow
          Oct 26, 2013

          Hi Car­o­line,
          We meant the Set­tings app on the phone, not the Set­tings view in our app. Sorry for the con­fu­sion! How­ever, since you are able to access con­tacts, we’re sure you’e given it access, so that’s prob­a­bly not the issue. We are still unable to recre­ate the crash. Can you please ver­ify that you are at ver­sion 7.0.8 (Set­tings view in our app, under About). If you already are at 7.0.8 and have this issue, can we set up a quick 5 minute phone call to walk through the issue so we can repro­duce it? If will­ing, please email us at sup­port @ lightar­row . com (with­out the spaces) and let us know a num­ber and some time slots that work for you. We can go over any other ques­tions you might have as well.
          Best regards,
          Team LightArrow


  39. Cindy
    Oct 15, 2013

    When dis­play­ing tasks in the agenda view, if the the task is long it gets cut off so that only a small part is vis­i­ble.
    Are there any plans to allow the text to wrap so that the whole task can be seen in that view? Thanks, Cindy.


    • Team LightArrow
      Oct 15, 2013

      Hi Cindy,

      Thank you for reach­ing out to us with your question.

      In our next major update we have made some sig­nif­i­cant changes to our user inter­face includ­ing adding more space where item names are dis­played so that there is more room to dis­play the full name.

      Best Regards,
      Team LightArrow


  40. Paresh Jai
    Oct 11, 2013

    I am hav­ing a prob­lem with the app. It quits the app with­out notice. (Eg. When one is try­ing to start a new project, and many other things) I am on the lat­est ver­sion of the app (7.6)

    Kindly assist.


    • LightArrow
      Oct 11, 2013

      Hi Paresh,
      Thanks for tak­ing the time to reach out to us. We are sorry you are hav­ing this issue — we’ll work with you to resolve it asap.
      Do you by any change have iOS 5.1.1? If so, we do have an update already sub­mit­ted to Apple that resolves a crash issue on iOS 5.1.1. We expect it to be avail­able by early next week.
      If you have iOS 7, can you go to the Set­tings view and try to do an Email Backup? If not already set up, it will require you to go to My Set­tings (under the Set­tings view) and set a backup email.
      Please let us know if that works — please email us at sup­port @ lightarrow.com (with­out the spaces). We can set up a call with you to walk through the issue. If you have iOS 5.1.1, how­ever, the issue will be resolved with the update early next week.
      Best regards,
      Team LightArrow


      • Paresh Jai
        Oct 12, 2013

        Hi,
        I am using IOS7, and I backup to Drop­box. Since the app was not work­ing cor­rectly I de-installed it and down­loaded & installed it afresh. I would like to restore from my backup in Drop­box but the app exits every time I try.


        • LightArrow
          Oct 12, 2013

          Hi Paresh,
          Please make sure that you are cre­at­ing an the backup folder in My Set­tings Life­Topix by point­ing it to the folder that CONTAINS Life­Topix­Sync — a com­mon mis­take is to point to the Life­Topix­Sync folder directly. Then try the Online Restore from the Set­tings view.
          Also, please make sure to copy the Life­Topix­Sync folder on Drop­box to your PC or Mac (do not move it — just make a copy to your com­puter).
          Please let us know if you need addi­tional assis­tance, and we can set up a call if needed. You can reach out to us at sup­port @ lightarrow.com (with­out the spaces).
          Thanks,
          Team LightArrow


  41. Le
    Oct 09, 2013

    It would be so much eas­ier to have book­marks saved into Life­Topix if I could just click “send to” Life­Topix (ver­sus book­mark­ing on iPad or emailing)…like if it were one of the options when brows­ing in Safari. Right now, I am search­ing, copy­ing the link, going back into Life­Topix and past­ing in the book­mark. I know I can adds book­mark if I choose google as the book­mark and search from there, but I can’t go back while search­ing, so that isn’t work­ing. Also, it would be nice if Life­Topix had an eas­ily assem­ble search right on the home page with­out hav­ing to click the lit­tle but­ton, then the search button…something sim­ple like iPad’s pull down search. Lastly, is there a faster way to get back to the home screen besides click­ing back over and over when you enter­ing some­thing in? I love the app; just adding sug­ges­tions or see­ing if I’m miss­ing some­thing. Thanks for the quick replies. I love your response time.


    • Team LightArrow
      Oct 09, 2013

      Hi Le,

      Thank you for reach­ing out to us.

      We cur­rently sup­port the back but­ton when brows­ing exist­ing book­marks but not while cre­at­ing book­marks. We will cor­rect this in a future update so that the back but­ton is sup­ported dur­ing cre­ation as well.

      We plan so move the search action to the left side panel and out of the quick menu. We plan to have this done in out next major update (Life­Topix 8.0).

      Some views have the home but­ton located at the bot­tom cen­ter of the screen. This will take you directly to the home view. This is not avail­able from all views but we are work­ing to have this action avail­able from all views.

      Best Regards,
      Team LightArrow


  42. Lea
    Oct 02, 2013

    In the ‘Pay­ment Tem­plates’, can you include a ‘notes’ field, so that a pay­ment can be mostly set up auto and then the con­fir­ma­tion num­ber added when pay­ment is made, as almost all pay­ments these days have cf #‘s? It would be very use­ful,
    thanks,
    LG


    • Team LightArrow
      Oct 02, 2013

      Hi Lea,

      Thank you for reach­ing out to us with your suggestion.

      We will add a notes field to the Pay­ment Tem­plate. We will do our best to include this in our next update (Life­Topix 8.0 avail­able at the end of this month) or in an update soon after.

      Best Regards,
      Team LightArrow


  43. Anthony
    Sep 25, 2013

    Hi life topix folk,
    Since i updated my ipad to ios 7, Life topix has crashed a few times which it never did before dur­ing the year or so i’ve been using it.
    Maybe a com­pat­i­bil­ity problem…

    Also, when are you going to get rid of that back up nag? It’s really annoying.

    Many thanks,
    Anthony


    • LightArrow
      Sep 25, 2013

      Hi Anthony,

      Thanks for reach­ing out. We do have a patch out this week (should be approved by Apple next week) that fixes sev­eral iOS 7 related issues. We apol­o­gize for those.
      Regard­ing the backup reminder, you can turn it off or change its fre­quency in the My Set­tings view under the Backup and Sync section.

      Thanks so much for your con­tin­ued support!

      Best regards,
      Team LightArrow


  44. Gary Pauley
    Sep 17, 2013

    Is there any kind of style option for notes–or is it only plain text? If so, is this a com­ing feature?


    • Team LightArrow
      Sep 17, 2013

      Hi Gary,

      Cur­rently notes sup­port bul­leted list with plain text. We have plans to sup­port rich text in the near future.

      Best Regards,
      Team LightArrow


  45. Denise
    Aug 27, 2013

    So far I really like Life­Topix. It does have a steeper learn­ing curve than other apps I’ve used, but I rec­og­nize that is because it is so pow­er­ful and can do so much. It also appears you have sev­eral fea­tures yet to be fully sup­ported. For instance, I would like to delete an item from a check­list. The help sec­tion has this help­ful information:

    to add a new item to the check­list, tap Add in the sec­tion header, type the item you want to add, then tap Save
    to delete items from the check­list, or to reorder items on the check­list, tap Edit in the sec­tion header, make the desired changes, then tap Done
    tap an item in the check­list to edit that item
    tap the box next to an item in the check­list to add or remove a check mark for that item

    How­ever, I do not see an Edit option in the sec­tion header. I see a Reorder option, but that does not allow item dele­tion. Am I miss­ing something?

    Thanks for the good work so far,
    Denise


    • Team LightArrow
      Aug 27, 2013

      Hi Denise,

      Thank you for reach­ing out to us with your question.

      We appre­ci­ate you point­ing this out to us. This func­tion­al­ity is fully sup­ported and we have updated our online help to reflect the cor­rect way to reorder and delete a check­list item.

      Updated sec­tion:

      * to reorder items on the check­list, tap Reorder in the sec­tion header, make the desired changes, then tap Done
      * to delete an item, swipe on it

      Best Regards,
      Team LightArrow


  46. Anthony
    Aug 25, 2013

    I’m try­ing to set up my online back up folder.
    I’ve tried both google drive and sky­drive unsuc­cess­fully
    In both instances, the process requires a folder to be selected after I sign in.
    I select a folder that shows up in the list of fold­ers at the cloud loca­tion, but there’s no option to con­firm the selec­tion and when I return tot he pre­vi­ous screen, it shows the same, ‘folder required’ mes­sage in the field.
    Basi­cally, Life­Topix will not allow me to select a cloud folder, but requires a cloud folder to com­plete the on line back up folder selec­tion process.
    Pease advise.
    Many thanks.
    Anthony


    • Team LightArrow
      Aug 25, 2013

      Hi Anthony,

      Thank you for reach­ing out to us and we sin­cerely apol­o­gize for this issue. We learned about this issue recently and have cor­rected the prob­lem. The fix will be included in our next update which we are sub­mit­ting to the App store for approval tomorrow.

      We highly rec­om­mend using Drop­box for back­ups and Cloud Sync since the other cloud ser­vices (Google Drive, Microsoft Sky­Drive and iCloud) are tech­nol­ogy previews.

      Best Regards,
      Team LightArrow


  47. Jeff
    Aug 18, 2013

    Some other requests please:

    On the screen show­ing all My Lists, I would like the abil­ity to drag and move the TITLE of that list. Right now it shows alpha­bet­i­cally, but I don’t always want these lists in alpha­bet­i­cal view­ing. There may be lists I want to move so visu­ally they are below another list.

    ALSO, when I print out a List can I please have the option of REMOVING the (not com­pleted) next to each item on that list. It’s clut­tered visu­ally.
    I just want to be able to print out a list regard­less if the items are fin­ished or not.

    Finally, would it be pos­si­ble at the top of a list I print out to have it show AS OF Date ( when list was printed out)
    I printed out three copies of the same list and now I am not sure when ( date) I printed out that list.
    If the printed lists show when/ as of date printed, then i would know what was an older list vs cur­rent list.
    Its not so bad when you ONLY have a few items on each list. When you have dozens of items you need to look at each list side by side to col­late into one list with­out dupli­cate items.

    Jeff


    • LightArrow
      Aug 18, 2013

      Jeff,
      Thank you! All of these make per­fect sense. We’ll add these to the our roadmap and imple­ment them soon.
      Team LightArrow


  48. Jeff
    Aug 18, 2013

    Still des­per­ately need a GOALS Mod­ule that I wrote to you about a while ago.
    VISUAL Goals Mod­ule
    Exam­ples:
    Want New Cam­era ( with a Photo or Image of Cam­era I want)
    Orga­nize Office ( Image of a declut­tered office)
    Read 3 Books this month ( Visual or Photo of books i want to read)
    Visit Hik­ing Trail ( Visual or Photo of Trail)
    Visu­als of Pho­tos are very VERY Pow­er­ful moti­va­tors.
    I would like the abil­ity to color code the goals
    Blue For Health
    Red for Finan­cial Goals
    Green For Goals around The Gar­den
    Or what­ever color makes sense for that per­son
    ALSO NEED a Audio reminder if i want to be remindedin that way with a sound each week or day with cal­en­dar reminder.
    This is the miss­ing piece and moti­va­tion for me for a full fledged app to be productive.

    You had writ­ten back ear­lier you thought it was a great idea and its com­ming.
    But that was a while back.
    Any idea when, if its been worked on?

    Thanks!

    Jeff


    • LightArrow
      Aug 18, 2013

      Hi Jeff,
      Thanks for reach­ing out again. We have made some progress around the goals area, and hope to intro­duce it as a fea­ture start­ing with the 7.1 update (Sep­tem­ber). This update is still in flux in terms of the final fea­ture set. if not 7.1, then we’ll get it done by 7.2 (Octo­ber). We appre­ci­ate the sce­nar­ios you have given along with the other sug­ges­tions.
      Best regards,
      Team LightArrow


      • Jeff
        Dec 12, 2013

        Is this finally in 8.0? :)

        Still des­per­ately need a GOALS Mod­ule that I wrote to you about a while ago.
        VISUAL Goals Mod­ule
        Exam­ples:
        Want New Cam­era ( with a Photo or Image of Cam­era I want)
        Orga­nize Office ( Image of a declut­tered office)
        Read 3 Books this month ( Visual or Photo of books i want to read)
        Visit Hik­ing Trail ( Visual or Photo of Trail)
        Visu­als of Pho­tos are very VERY Pow­er­ful moti­va­tors.
        I would like the abil­ity to color code the goals
        Blue For Health
        Red for Finan­cial Goals
        Green For Goals around The Gar­den
        Or what­ever color makes sense for that per­son
        ALSO NEED a Audio reminder if i want to be remindedin that way with a sound each week or day with cal­en­dar reminder.
        This is the miss­ing piece and moti­va­tion for me for a full fledged app to be productive.

        You had writ­ten back ear­lier you thought it was a great idea and its com­ming.
        But that was a while back.
        Any idea when, if its been worked on?

        Thanks!

        Jeff


        • LightArrow
          Dec 12, 2013

          Hi Jeff,

          Yes, we have finally added a Goals mod­ule to 8.0! :)
          Audio reminders is some­thing we’ll add in the update after 8.0. Cur­rently, 8.0 is tar­geted for Jan­u­ary — we re in final test­ing and clean up mode now.

          Best regards,
          Team LightArrow


  49. Jim Hoopingarner
    Aug 16, 2013

    Great app guys. I use this for almost every­thing. One thing I think would be great is to add a check­list to a task. Some tasks aren’t really projects but maybe involve more than one step in com­plet­ing. Just a thought. But I love what you’re doing.


    • LightArrow
      Aug 16, 2013

      Hi Jim,
      Thanks for the kind words!
      We are work­ing on adding sub-steps to tasks in the near future. We keep adding new fea­tures based on user feed­back, with updates every few weeks. So keep it com­ing!
      Team LightArrow


      • Jim Hoopingarner
        Aug 16, 2013

        A workaround I used was to cre­ate a check­list and then set a reminder when I needed to do it. I like the ease of the check­list to cap­ture things quickly. Like I said it would be awe­some to even asso­ciate it with a task.


  50. Connie
    Jul 29, 2013

    Hi
    Like the new update how­ever, life­topix screens seem to lag now. I have an ipad thee and the appli­ca­tion runs sluggish.

    Still like the update


    • Team LightArrow
      Jul 29, 2013

      Hi Con­nie,

      We are cur­rently work­ing to improve the per­for­mance of sev­eral views in Life­Topix. Which areas are you see­ing the most lag in?

      Best Regards,
      Team LightArrow


  51. Melissa
    Jul 28, 2013

    I seen some­where a few days ago that in the new update you would be able to add more than a 100 notes from Ever­note. Is this in the new update, and if so would you mind shar­ing how to do it. I can’t seem to fig­ure it out.


    • LightArrow
      Jul 29, 2013

      Hi Melissa,
      Thanks for reach­ing out. Our apolo­gies, but we pushed out that fea­ture to 7.1 instead (should be wrapped up in 3–4 weeks). We had so much in 7.0 that we decided to get it out, and 7.1 will have a few spill-over fea­tures includ­ing this one. Our plan is to increase that num­ber to 500 (instead of 100 per note­book).
      Best regards,
      Team LightArrow


  52. Alex
    Jul 28, 2013

    Excuse me if this fea­ture is already included. I’d like to be able to enter a task that reminds me every­day to do it and will have an alarm as optional but it only comes up day by day and doesn’t clut­ter your agenda. The only way I’ve found to do some­thing sim­i­lar to this is through device reminder out­side life topic App. You can do an in-app device reminder but it won’t allow to set up mul­ti­ple reminders. I hope I explained my self well.


    • Team LightArrow
      Jul 28, 2013

      Hi Alex,

      Thank you for reach­ing out to us with your question.

      With our lat­est update to Life­Topix (ver­sion 7.0 now avail­able on the App Store) we have enhanced the repeat sched­ule for tasks, appoint­ments & bills such that
      the next task (appoint­ment, bill) only gets cre­ated when the cur­rent one is can­celled or com­pleted. This way, as you men­tioned, the agenda and other cal­en­dar views will not become cluttered.

      You can find the option for this set­ting by going to the detail of the task and tap­ping on the repeat sched­ule (last item in the detail). This will bring up the Sched­ule detail and it is the “Cre­ation Type” field where you can set the mode to “Dynamic” to enable this type of scheduling.

      Best Regards,
      Team LightArrow


  53. Celia
    Jul 26, 2013

    I have yet another questino (or 100 lol). I am want­ing to start using the finan­cial part of the pro­gram but really don’t undet­stand how it all works. Pri­mar­ily I want to input all the pay­ments that go INTO our bank account each month. And then ulti­mately the out­go­ings. If you con­nect to your bank account does it get this data auto­mat­i­cally? And if so, when you set up peri­odic pay­ments in your app do they phys­i­cally make any with­drawals from your bank account. Sorry for sound­ing per­haps a bit stu­pid, but my his­band usu­ally han­dles all the bud­get­ing and uses his own com­puter pro­gram to man­age it, so its all new to me how these sort of pro­grams work.


    • LightArrow
      Jul 27, 2013

      Hi Celia,
      Thanks so much for reach­ing out again — we love you ques­tions, and wel­come them very much! That’s what we are there for.
      We cur­rently do not sync or con­nect with online bank accounts. The infor­ma­tion in LifeTopix’s Finances sec­tion is man­u­ally entered, and it is for track­ing bank account bal­ances, enter­ing trans­ac­tions against the accounts, asso­ci­at­ing accounts with bill pay­ments and expenses, so that trans­ac­tions are cre­ated for those auto­mat­i­cally, and the bal­ance is updated. But is is not con­nected with your real bank accounts. We plan to inte­grate with bank accounts in the future. Cur­rently, it helps our users track their expenses, show their bill pay­ments on a cal­en­dar, point out over­due bills, etc.
      Best regards,
      Team LightArrow


  54. Celia
    Jul 25, 2013

    There is one type of record I want to cre­ate but I can’t seem to find any suit­able file type, and that is for books. Ide­ally what I would like to be able to do is list each of my books as a sep­a­rate record and then asso­ciate that book with a project. It could have such fields as title, author, and whether it has been read, partly read, or not. I looked at the asset record as an option but it doesnt really have ade­quate fields and I cant see how to link it with a project. (I’m so lov­ing your app btw. No other pro­duc­tiv­ity app comes close!)


    • LightArrow
      Jul 25, 2013

      Hi Celia,
      Thanks for reach­ing out. And thanks for the kind words!
      The only way you can get close to what you want is to cre­ate a check­list (or mul­ti­ple ones) for books in your rel­e­vant project(s). That does not let you track authors etc. (unless it’s part of the text in the list item), but allows for project asso­ci­a­tion.
      We do plan to sup­port cus­tom fields in our assets area, so that you can do what you want, and we are look­ing into asso­ci­at­ing assets with projects. We’ll come up with some thoughts and send them your way for feed­back if you wish.
      Best regards,
      Team LightArrow


      • Celia
        Jul 25, 2013

        That would be great! Im cer­tainly very inter­ested in how you are devel­op­ing the assets area, and would be more than happy to give feedback.


        • LightArrow
          Jul 25, 2013

          Thank you, Celia. We’ll reach out to you via email to set up a call after we make some more progress on our ideas. Really appre­ci­ate your help!
          Team LightArrow


  55. Celia
    Jul 22, 2013

    Im just won­der­ing if it would be pos­si­ble for notes to accept html tags like the ones Too­dledo does? Namely, and . These things look great in Too­dle­doo, but not so hot when synced to your app.


    • Team LightArrow
      Jul 22, 2013

      Hi Celia,

      Thank you for reach­ing out to us with your question.

      We do plan to sup­port rich text and HTML tags in a future update or we may also just launch the native Too­dledo app when edits are done.

      Best Regards,
      Team LightArrow


  56. Kathleen
    Jul 21, 2013

    How can I remove cal­en­dars?
    I uncheck them on the iPhone & within your app, but the app keeps re-checking them! I’ve finally deleted a cou­ple– restarted app, restarted iPhone, restarted iCal on desk­top– now what?


    • Team LightArrow
      Jul 21, 2013

      Hi Kath­leen,

      We apol­o­gize for this and will work with you to resolve the prob­lem.
      Our app works directly with the iOS device’s Cal­en­dar app. Any cal­en­dar you have added to the Cal­en­dar app will be avail­able to our app as well. By default all items in the device’s Cal­en­dar app are made vis­i­ble in our app. To remove items from a spe­cific cal­en­dar you can tap on the fil­ter icon. You will be pre­sented with the cal­en­dar fil­ter view which dis­plays all the cal­en­dars the app found. Tap to check/uncheck the cal­en­dar for inclusion/exclusion.

      It is impor­tant to be aware that every cal­en­dar view in the app (My Cal­en­dar, Agenda, Trips, etc.) main­tain their own fil­ters. So if you were in My Cal­en­dar and chose to exclude items from some of your cal­en­dars then went to the Trip or Agenda view these items would be present again unless you went into the fil­ter view for those views and removed them from there as well.

      If you are exclud­ing items from the cal­en­dars by uncheck­ing them in the fil­ter and they are becom­ing checked again then you may have uncov­ered prob­lem. Would you mind telling us which app you are using (Life­Topix or My.Agenda) and which ver­sion you are using as well.

      We appre­ci­ate your patience.

      Best Regards,
      Team LightArrow


  57. Nakia
    Jul 17, 2013

    I love the app! I know iCloud sync is a tech pre­view. Is there a time­frame for expe­dit­ing the sync­ing process from one device to the next in future updates?

    Thanks.


    • Team LightArrow
      Jul 17, 2013

      Hi Nakia,

      Thank you for the kind words and for reach­ing out to us with your question.

      We rec­om­mend that our users use Drop­box Sync as Drop­box is much faster. Cur­rently iCloud server issues cause slow­ness and we are work­ing with Apple on that.

      Best Regards,
      Team LightArrow


  58. Connie
    Jun 30, 2013

    I tried to do an online backup of my stuff and got the fol­low­ing mes­sage: ‘Online Backup: Online Folder Not Acces­si­ble & Notice: Online folder selected for back­ups is not acces­si­ble’. I haven’t had any backup issues until today. I checked on my Drop­box account and it seems to be work­ing but when I look in the Life­topix folder in Dri­op­box it says that it is empty. I am very con­fused. I did an email backup. Do you know how I can fix this and what is the ben­e­fit of doing an online backup as opposed to an email backup?


    • Team LightArrow
      Jun 30, 2013

      Hi Con­nie,

      We apol­o­gize for this issue you are hav­ing. We have found out the cause of the prob­lem and will have a fix for this in our next update (Life­Topix 7.0) planned for next week. Until this update becomes avail­able please do email backups.

      The ben­e­fit of doing online back­ups is that “email backup” backs up all the data but not the media files and doc­u­ments cap­tured in Life­Topix, while “online backup” does it all.

      Best Regards,
      Team LightArrow


  59. Doug
    Jun 30, 2013

    Please add func­tion­al­ity to the sched­ul­ing of events. Specif­i­cally, add repeat options so that an event can repeat only on week­days, week­ends, on alter­nate days, etc. for exam­ple, I would like to sched­ule an event to repeat every Mon­day for the next 8 Mon­days, or every Tues­day and Thurs­day for the next 16 weeks.

    Also, add the abil­ity to have reminders AFTER the start of an event, unless a dis­able but­ton is touched. For exam­ple, wake up at 5:30 a.m. If you wake up, then no reminder alert hap­pens. If you don’t wake up, then you can set a reminder to go off auto­mat­i­cally every 10 min­utes until the user says it is not necessary.

    Add cus­tom reminder sounds, so any of the sys­tem sounds can go off, like an alarm clock, when an event or task is sup­posed to hap­pen. Allow for the selec­tion of cus­tom ring­tones or even to record your own reminder sound.

    Finally, allow users to have a log popup at a sched­uled time. For exam­ple, at 3:00 p.m. A an alert/event in your cal­en­dar can be set to tell you to record your stress level in a log and that log will auto­mat­i­cally popup, with an alert sound, at that time.


    • Team LightArrow
      Jun 30, 2013

      Hi Doug,

      Thank you for reach­ing out to us with your suggestions.

      Life­Topix sup­ports many repeat sched­ul­ing options such as repeat every Sat­ur­day and Sun­day, repeat every 5 days from the first occur­rence, repeat every 2 months. These are just some exam­ples of the types of sched­ules that can be cur­rently con­fig­ured in Life­Topix. You can spec­ify the num­ber of repeat occur­rences or set the date for which the repeat sched­ule should stop.

      With our next update we are adding many more options. You will be able to con­fig­ure a sched­ule such as: repeat every sec­ond Mon­day or every last Thurs­day of a month. You can even con­fig­ure the repeat sched­ule to repeat every 1st and 15th of a month.

      These new repeat sched­ul­ing options will allow you to set up the types of sched­ules you describe.

      We are con­tin­u­ously work­ing to improve our repeat sched­ul­ing engine and will include sup­port in the future for things like alert sounds, alerts with snooze sup­port as well as adding sched­ules to more types in LifeTopix.

      We depend on our engaged users, such as your­self, to help us improve Life­Topix over time. Please do not hes­i­tate to send us feed­back or ask questions.

      Best Regards,
      Team LightArrow


  60. Robert
    Jun 19, 2013

    What are the steps involved in purged a large num­ber of “Tasks” that I have not pre­vi­ously deleted?


    • LightArrow
      Jun 19, 2013

      Hi Robert,
      Thanks for reach­ing out to us!
      We don’t have a way to do a batch delete on tasks. How­ever, instead of open­ing each one and delet­ing it, you can swipe to delete from the task list view itself, which is quicker.
      We do plan to sup­port batch cre­ate and delete of tasks in the future.
      Best regards,
      Team LightArrow


  61. Kerri Rager
    Jun 18, 2013

    I would love it if you would inte­grate ziplist into your app as well as some sort of search by busi­ness in the maps part like the google maps app.


    • LightArrow
      Jun 18, 2013

      Hi Kerri,
      The ziplist request has come up from other users and we are look­ing at that and sim­i­lar func­tion­al­ity, espe­cially in the shop­ping topic. We do plan to also improve the map search func­tion­al­ity — cur­rently it is very lim­ited.
      We appre­ci­ate your feed­back!
      Best regards,
      Team LightArrow


  62. Greg Ratliff
    Jun 06, 2013

    Yes, look­ing for­ward to the update. Will 7.0 also have the changes we talked about previously.

    Check list as tem­plets
    Tasks as templets

    Greg


    • LightArrow
      Jun 06, 2013

      Greg,

      The tem­plate work (although already in devel­op­ment) is was a lit­tle too involved to be in 7.0, and will be in our 7.1 release next month. We did not want to rush it as it has sig­nif­i­cant impact on other areas, and 7.0 is already mostly baked.

      Team LightAr­row


  63. Greg Ratliff
    Jun 06, 2013

    Another thought con­cern­ing check lists. Check list have no option to notify the user that an item in the check list has not been com­pleted. If you have, as I do, 30 plus prop­erty listed for sale and each has a check list con­nected as items that need to be com­pleted, you have to open up each list to con­firm which items are not com­plete on the list. We need some kind of dead line on the list for all of the items yo be com­pleted and if any of the items are unchecked, the sys­tem noti­fies you that there are items not com­plete by the due date for that set of items on that projects?

    Greg


    • LightArrow
      Jun 06, 2013

      Hi Greg,
      Thanks again! In 7.0 (get­ting ready for sub­mis­sion to APple in a few days) we have added due dates to Check­lists. If the due date/time passes, and there are still open items, it’ll show up in the Over­due items in the Agenda view, and the check­list itself shows up in the My Cal­en­dar and Agenda views under the right date (it’s due date). It also causes a default reminder to pop up at the due time.
      Would that help?
      Best regards,
      Team LightArrow


  64. Anthony
    May 17, 2013

    I really find the check­list use­ful and use it like a sim­ple project man­ager. It’s one of many fea­tures that makes life­topix unique.

    Would it be pos­si­ble to have the abil­ity to add notes, draw­ings, pix, etc to each task in a checklist.

    That way I can go to the check­list and have all the info i accu­mu­late for each step in one place.

    Life topix wothen be an inte­grated per­sonal man­age­ment sys­tem and project man­ager all in one.

    Thank you very much.

    Cheers,
    Anthony


    • LightArrow
      May 17, 2013

      Hi Anthony,
      Thanks for using Life­Topix and reach­ing out to us!
      We do plan to make check­list items more rich — as in allow other items (tasks, notes, projects, trips, events, shop­ping items, etc.) to be included in a check­list. We plan to do that some­time after our 7.0 update which is being read­ied for an end of May release.
      We love to get such fea­ture requests from savvy users — thank you for the sug­ges­tion!
      Best regards,
      Team LightArrow


  65. Stewart
    May 16, 2013

    Hello. First of and most impor­tantly, thank you for we’ll thought out app. I use it every­day! If I may, I’d like to request a fea­ture. Is there any way that we can get a notice or be alerted in a more sub­tle way if we sched­uled two events at the same time?


    • LightArrow
      May 16, 2013

      Hi Stew­art,
      Thanks for the kind words and for using Life­Topix!
      Yes, we do plan to sup­port “Sched­ul­ing Alerts” as well as “Find Free Time” fea­tures in the future. We’ll start sim­ple by alert­ing dou­ble booked items in a con­fig­urable way by type. We hopt to have this sup­port some­time after our upcom­ing 7.0.
      Best regards,
      Team LightArrow


  66. Allen
    May 12, 2013

    Never mind. I found it. Thanks.


    • LifeTopix Support
      May 12, 2013

      Hi Allen,

      Glad to hear you fig­ured it out. If you have any fur­ther ques­tions please don’t hes­i­tate to ask.

      Best Regards,
      Team LightArrrow


  67. Greg Ratliff
    May 09, 2013

    Hi,

    I know you are work­ing on mak­ing the check list into tem­plets, my next thought would be tasks. I have the same tasks over and over on dif­fer­ent projects, it would be great if I could pick from a list of task tem­plets rather then restyle the task each time. Thanks in advance for your help.


    • LightArrow
      May 09, 2013

      Hi Greg,
      Yes, we do plan to do tem­plates for task lists as well as for check­lists in our release some­time after the 7.0 release later this month. Most likely in June, or at the lat­est in July.
      Team LightArrow


  68. Antonio
    May 05, 2013

    Hi, life­topix,
    I’m using my.agenda only from one day, ands opin­ion is: impres­sive and awe­some !
    But, from my pre­vi­ous expe­ri­ences with cal­en­dars and tasks, I’d like:
    – snooze for every event/task, with five fixed snooze options in set­tings and one free
    – repeat alarm every minute/hour/day, with gen­eral option in set­tings, editable for every event/task
    – float­ing event/task until com­pleted or deleted (float­ing is: event/task not com­plete today is moved to next day, or next occur­rence)
    – sync with Google cal­en­dars
    – in set­tings, let me set my work hours, and see in day view from begin to end, with­out slid­ing down or up

    Best regards


    • LifeTopix Support
      May 06, 2013

      Hi Anto­nio,

      Thank you for your kind words as well as for your suggestions.

      We are sig­nif­i­cantly enhanc­ing the task and reminder areas in the app with improve­ments along the lines with what you have sug­gested. We plan to have these improve­ments avail­able in a future update.

      Life­Topix inte­grates directly with the device Cal­en­dar app. If you have con­fig­ured your device Cal­en­dar app to use your Google cal­en­dar and have set your Google cal­en­dar as your default cal­en­dar in Life­Topix then items cre­ated in Life­Topix will be synced with your Google calendar.

      Best Regards,
      Team LightArrow


  69. Tony Hatcher
    Apr 08, 2013

    I have the iphone app and want to use this on my IPAD as well. Do we actu­ally have to pay again for a copy of the app to use on the ipad? That would be really dis­ap­point­ing. I have a few other paid apps that have ver­sions for the ipad as well and do not charge to use the sec­ond copy.


    • LifeTopix Support
      Apr 08, 2013

      Hi Tony,

      Thank you for reach­ing out to us with your question.

      Life­Topix is a uni­ver­sal app, and a sin­gle pur­chase is good for your iPad, iPhone and iPod touch. Just make sure you are signed in as the same iTunes user on the iPad when you down­load it.

      Best regards,
      Team LightArrow


  70. Jeff
    Mar 17, 2013

    Thanks for another great update.
    But am I miss­ing some­thing?
    My choice of col­ors, no RED?, DEEP BLUE?, ORANGE?, BLACK?
    I would use RED for finan­cial items.
    I was hop­ing for these stan­dard col­ors as well. :(

    Jeff


    • LifeTopix Support
      Mar 17, 2013

      Hi Jeff,

      Thank you for the kind words.

      We are work­ing to enhance theme sup­port in Life­Topix by adding more col­ors and more items that can be con­fig­ured to use colors.

      Best regards,
      Team LightArrow


  71. Stephsnie
    Mar 15, 2013

    Hi there

    Firstly, thanks for the 6.0 update. Fan­tas­tic improve­ments in usabil­ity and I love the themes — now I can have a com­pletely ‘girly’ Life­Topix!! So help­ful to be able to click through to the actual items from the Peo­ple topic mean­ing that I can eas­ily keep a record of every­thing I have del­e­gated to each per­son in my team. Just won­der­ing if it would be pos­si­ble to have the fol­low­ing:
    1. Able to pick a colour when adding a task or event or appoint­ment etc. So for exam­ple, I add task 1 and make it blue, I then add task 2 and make it green, I then add an event and make it orange and so on. This is so that I can see at a glance in the cal­en­dar view what dif­fer­ent kinds of things I have com­ing up.
    2. Able to add a note, draw­ing or doc­u­ment to a task as well as to events, projects etc. This would mean that I could open a task from my cal­en­dar and have my doc­u­ments to hand imme­di­ately.
    I hope this makes sense. I can­not over­state how good this app is and the thing that makes it really spe­cial is the respon­sive­ness of you guys. I am blown away by how quickly you respond and that you actu­ally put people’s sug­ges­tions into prac­tice. Awe­some! I can’t wait for future updates — thank you so much.
    Kind regards

    Stephanie


    • LightArrow
      Mar 15, 2013

      Hi Stephanie,
      Thank you so much! We love it when our efforts delight users like you. We like your sug­ges­tions. Regard­ing the first one — yes, we do plan to add more color sup­port for items, top­ics, sta­tuses, data types, etc. Regard­ing the sec­ond sug­ges­tion — yes, you can ad notes cur­rently to “topic items” (projects, trips, events, ser­vices, etc.), but sim­pler text descrip­tions to “data items” such as tasks, appoint­ments, etc. So if the task belonged to a project, and the project had the nec­es­sary doc­u­ments, you could tap on the task in the cal­en­dar, and via the side­bar, go to its asso­ci­ated project to see the doc­u­ments, notes, etc. More to the point of your sug­ges­tion — we do plan to add notes and doc­u­ments directly to data items such as tasks and appoint­ments.
      Best regards,
      Team LightArrow


  72. Chris
    Mar 14, 2013

    Hi and thanks for LT6.
    Re. inbox item: when con­vert­ing them, there are 2 items; the orig­i­nal inbox item and the con­verted item. Would it not make more sense to auto­mat­i­cally get rid of the orig­i­nal inbox item when con­vert­ing it?


    • LightArrow
      Mar 14, 2013

      Hi Chris,

      Thanks for reach­ing out. Yes, that does make sense and some users have asked for that. Other users like to keep the inbox item intact at least for a while then and swipe delete them over time. We plan to give you a set­ting that is con­fig­urable so that you can choose the behav­ior you want.

      Best regards,
      Team LightArrow


  73. Jeff
    Mar 12, 2013

    Here’s a fea­ture I really need. I cre­ated a Mas­ter List of EVERYTHING I need to do, from health, shop­ping, per­sonal etc.
    From this list I can then move those items to the list they belong in.
    So as I think of some­thing I need to do in life I add it to my Mas­ter List. Of course some­times I may add the same to do sev­eral times.
    The only way I can find the dupli­cate item/s is if I care­fully scroll/look at the whole list.
    Could you please add an alpha­bet­ized fea­ture? You already have the reorder list fea­ture.
    Alpha­bet­ized allows me to see dupli­cate entries quickly.
    For exam­ple if I needed to “add oil to my car” I would most likely enter that to do with the same word­ing as I did the first time. ( if I hap­pened to for­get I already entered it before) an alpha­bet­ize fea­ture would allow me to see the dupli­cate entries.
    Thanks for listening!


    • LifeTopix Support
      Mar 12, 2013

      Hi Jeff,

      Thanks for another great suggestion.

      We will add sup­port for sort­ing in check­lists in a future update soon.

      Best regards,
      Team LightArrow


    • Jeff
      Dec 12, 2013

      Has this been added to 8.0? :)

      Here’s a fea­ture I really need. I cre­ated a Mas­ter List of EVERYTHING I need to do, from health, shop­ping, per­sonal etc.
      From this list I can then move those items to the list they belong in.
      So as I think of some­thing I need to do in life I add it to my Mas­ter List. Of course some­times I may add the same to do sev­eral times.
      The only way I can find the dupli­cate item/s is if I care­fully scroll/look at the whole list.
      Could you please add an alpha­bet­ized fea­ture? You already have the reorder list fea­ture.
      Alpha­bet­ized allows me to see dupli­cate entries quickly.
      For exam­ple if I needed to “add oil to my car” I would most likely enter that to do with the same word­ing as I did the first time. ( if I hap­pened to for­get I already entered it before) an alpha­bet­ize fea­ture would allow me to see the dupli­cate entries.
      Thanks for listening!


      • LightArrow
        Dec 12, 2013

        Hi Jeff,

        We do plan to add sort­ing (alpha­bet­i­cal) to a list soon. It’s become a pop­u­lar request as the size of lists peo­ple use in our app grows.
        We also plan to sup­port lists that con­tain a mixed bad of items (not just list item) — like activ­i­ties, tasks, notes, etc. Most likely in the 8.1 update.

        Team LightAr­row


  74. Jeff
    Mar 10, 2013

    I want to fully orga­nize my life if all the things I need to do and keep track of but Life Topix is so com­pre­hen­sive that it’s very hard to us all your fea­tures.
    Please, PLEASE cre­ate total video tuto­ri­als tak­ing us from day one and get­ting us all fully trained on how to uti­lize Life Topix.
    I’m seri­ous about you hold­ing the new releases.
    I would rather wait for a new release and be able to learn about your App fully.
    Thanks!


    • LifeTopix Support
      Mar 11, 2013

      Hi Jeff,

      We agree with you and are work­ing to pro­vide more instruc­tional videos. We have added a video that presents a day in the life of a per­son using Life­Topix.
      It can be found here: http://lightarrow.com/a-day-in-the-life-with-lifetopix

      We have also added new blog entries to help guide users through LifeTopix.

      We are work­ing to cre­ate more instruc­tional videos that will sim­plify the users expe­ri­ence in learn­ing and mas­ter­ing Life­Topix. That is our top pri­or­ity now since we just sub­mit­ted our 6.0 update to the App Store for review with sev­eral major cus­tomer requested fea­tures includ­ing Drop­box Sync.

      Best regard,
      Team LightArrow


  75. Jeff
    Mar 10, 2013

    I meant the following:

    If you gives Us a choice of 9 Col­ors for exam­ple„ allow us the user to decide if and when we need to use a color.
    In other words I may want to use every­thing in red are finances, every­thing in green is out­door healthy activ­ity.
    Another user may want to assign dif­fer­ent col­ors for those same items.
    I’m assum­ing you will give the users the choice of when, where, and what col­ors to use and not have a per­ma­nent color for things.
    Wouldn’t want to be stuck with ONLY ONE color for any giv­ing activ­ity. :)


    • LifeTopix Support
      Mar 10, 2013

      Hi Jeff,

      Thanks again for your suggestion.

      As men­tioned Life­Topix 6.0 now sup­ports themes and we plan to enhance this fea­ture in the future to allow users more choices when select­ing col­ors for dif­fer­ent things.

      Best regards,
      Team LightArrow


  76. Jeff
    Mar 10, 2013

    IMPORTANT PLEASE — HELP

    I like your App, but at this time I am only using it for some quick to do lists.
    I’ve asked for this a month or so back but it hasn’t been Done yet?
    PLEASE cre­ate some Updated Videos on using each of your fea­tures in your App.
    VERY much needed to be able to watch a tuto­r­ial.
    Your app does Sooooooo many things that it just becomes over­whelm­ing to start and use.
    For awhile I was just using it a lit­tle and still using a pad and paper for all my daily needs.
    I would like to com­pletely elim­i­nate the paper and use your app.
    And ALSO when you cre­ate new train­ing videos could you please give every day real world exam­ples?
    I really don’t think a lot of us have the time, or money to go on a cruise or vaca­tion as one of your videos teach.
    Think the fol­low­ing videos:
    How to do a daily to do — who to Call, write, visit today
    Shop­ping list video that show me how to set up a list for the SAME 5 stores I always shop at AND how to set up prox­im­ity alerts when I’m near the store
    Video on how to enter all the Birth­days, anniver­saries, deaths, etc com­ing up on the dates on the cal­en­dar and how to be alerted that morn­ing of those impor­tant dates
    Video on to enter events like water the orange tree, add air to the tires on the car, hair­cut, etc with how to set alerts for these events with sounds.

    In other words PLEASE cre­ate the Basic train­ing Videos for us in a core Video group to be Able to use Life Topix fully.
    Once we can use the basic fea­tures quickly we will ALL be able to go to the big­ger uses.
    The need for tak­ing care of our daily stuff we all need to keep track of in life is huge. Hav­ing videos to help us do all this stuff is needed please.
    THANKS in advance.


    • LifeTopix Support
      Mar 10, 2013

      Hi Jeff,

      Thank you for your sug­ges­tions on how to improve on our video tuto­ri­als. Other users have asked for improve­ments such as an overview & topic by topic how-to videos. We look for­ward to your feed­back once we have com­plete the first set of new videos soon.

      Best regards,
      Team LightArrow


    • Jeff
      Dec 12, 2013

      Is this in 8.0?

      I like your App, but at this time I am only using it for some quick to do lists.
      I’ve asked for this a month or so back but it hasn’t been Done yet?
      PLEASE cre­ate some Updated Videos on using each of your fea­tures in your App.
      VERY much needed to be able to watch a tuto­r­ial.
      Your app does Sooooooo many things that it just becomes over­whelm­ing to start and use.
      For awhile I was just using it a lit­tle and still using a pad and paper for all my daily needs.
      I would like to com­pletely elim­i­nate the paper and use your app.
      And ALSO when you cre­ate new train­ing videos could you please give every day real world exam­ples?
      I really don’t think a lot of us have the time, or money to go on a cruise or vaca­tion as one of your videos teach.
      Think the fol­low­ing videos:
      How to do a daily to do — who to Call, write, visit today
      Shop­ping list video that show me how to set up a list for the SAME 5 stores I always shop at AND how to set up prox­im­ity alerts when I’m near the store
      Video on how to enter all the Birth­days, anniver­saries, deaths, etc com­ing up on the dates on the cal­en­dar and how to be alerted that morn­ing of those impor­tant dates
      Video on to enter events like water the orange tree, add air to the tires on the car, hair­cut, etc with how to set alerts for these events with sounds.

      In other words PLEASE cre­ate the Basic train­ing Videos for us in a core Video group to be Able to use Life Topix fully.
      Once we can use the basic fea­tures quickly we will ALL be able to go to the big­ger uses.
      The need for tak­ing care of our daily stuff we all need to keep track of in life is huge. Hav­ing videos to help us do all this stuff is needed please.
      THANKS in advance.

      (reply)


      • LightArrow
        Dec 12, 2013

        Jeff,

        Agree with you — we need to bet­ter explain doing sim­pler things with our app. One of the things we have added in 8.0 is in-context help in var­i­ous views, explain­ing what the user can do there. Since the inter­face is chang­ing dra­mat­i­cally for the bet­ter in 8.0, we have put doing new videos on hold in order to avoid con­fu­sion. We’ll get those done after 8.0 ships in January.

        Team LightAr­row


      • pradip
        Dec 16, 2013

        Totally Agree with Jeff.
        There is soo much poten­tial in this App, but most of us use only the very basic fonc­tions.
        It took me quite some time to under­stand all the options avail­able.
        And in my opin­ion, there is noth­ing bet­ter then some video tuto­ri­als show­ing all the func­tion­al­i­ties of the App.
        So once the 8.0 is out, if you guys could make some tuto­ri­als, it would be just great.

        thanks and regards


  77. Jeff
    Mar 09, 2013

    Wanted to print a to do list I just put in order of how I want to do each item today, but when I select Print it shows the list in the order I ENTERED the items, NOT in the order I just arranged them for today???
    The only way I could print it with the cor­rect order was to export it to an email and then print the email.
    This is wasted step.
    Why can’t I just open a list, reorder the items and then print that new order with the check boxes?

    Thanks,

    Jefg


    • LightArrow
      Mar 10, 2013

      Jeff,
      We apol­o­gize for this issue. We’ll fix this — print should show them in the same order as the order you’ve set.
      Thank you for reach­ing out!
      Team LightArrow


  78. Rafael Merlin
    Mar 05, 2013

    Hello.
    First of all, I’m really enjoy­ing using (or at least try­ing to put my things ordered here) this app. I can see how many thing I can put and con­trol using it =)

    I have some ques­tions about sce­nar­ios that I want to con­trol in Life­Topix and I don’t know the best way to input it on the app.

    I’ll put one for now:
    I have a goal to achieve on 2013, it is to read a dif­fer­ent book each month. How could I put it in a nice way for me to be able to con­trol it and to know the book that I need to read right now?

    For exam­ple, in Jan­u­ary I read The Hob­bit, in Feb­ru­ary I read Metro 2033 and now (March) I’m read­ing Princess of Mars (John Carter series). I cre­ate a project and a task for each book? The due date would be the last day of each month?

    If it’s this way I would like to know if it is pos­si­ble to remove the noti­fi­ca­tion for com­pleted tasks. Exam­ple: I Cre­ate a task to read a book with a due date of March, 31st, 2013 at 11:59PM, even if I have com­pleted the task early in this month, at the due date I’ll receive a noti­fi­ca­tion, in this scope I wouldn’t like to receive this noti­fi­ca­tion. Is is pos­si­ble to con­fig­ure each task (or all the tasks) to ignore noti­fi­ca­tions when completed/cancelled?

    Thanks for the amaz­ing job that LightAr­row team is doing and has done on this app.


    • LifeTopix Support
      Mar 05, 2013

      Hi Rafael,

      The way you have con­fig­ured Life­Topix to track your book read­ing is the way we would rec­om­mend if you want to be alerted if you have not read your book by the due date. If you do not care to be alerted then you could have used a Check­list, with each book as a list item, and sim­ply check off each book when you have com­pleted read­ing it.

      We have included a fix for tasks to remove the local task noti­fi­ca­tion (alert) if the task sta­tus is set to either com­pleted or can­celled. This fix will be included in our 6.0 update (avail­able in a few days). We will include a fix to also remove alerts from device cal­en­dar events, cre­ated through Life­Topix as a result of a task cre­ation, in a future update.

      Best regards,
      Team LightArrow


      • Rafael Merlin
        Mar 05, 2013

        Thanks a lot for the help!

        I’m amazed by the speed that I get the answers from you. I’m a lit­tle con­fused with the appli­ca­tion in this begin­ning, but I’m read­ing the tuto­ri­als on your Blog and watch­ing the videos on Youtube to try to under­stand bet­ter how to use Life­Topix cor­rectly (or the best way).

        2 more ques­tions:
        1 — Is it pos­si­ble to make a Reminder do rep­e­ti­tions like a task?
        2 — I saw that we have a lim­ited amount of rep­e­ti­tions (72) to avoid the appli­ca­tion to get slow (because when we do a rep­e­ti­tion task Life­Topix gen­er­ates all the rep­e­ti­tions at once). Lets think on a sce­nario that I want a reminder every Thurs­day at 06:00PM to Defrag my PC. This reminder won’t have a start or end date, I’ll do this every week from now on. It’s bet­ter in this case to use the iPhone’s reminder isn’t It? As it won’t make Life­Topix slower, because I think it gen­er­ates the reminders ‘on demand’ and not all the reminders at once. In all other sit­u­a­tions is bet­ter to use Life­Topix, because It’ll show in your cal­en­dar all the gen­er­ated reminders, avoid­ing you to make an appoint­ment on a occu­pied future date.

        Thanks a lot.


        • LifeTopix Support
          Mar 05, 2013

          Hi Rafael,

          Thanks again for reach­ing out to us.

          We plan to sup­port repeat sched­ules for reminders as well as sup­port repeat sets (where you can con­fig­ure reminders to alert you more than once) in a future update.

          For the sce­nario you described you are cor­rect in assert­ing that using the iOS device reminder is a bet­ter choice. In your case the pri­mary action is to be reminded to do some­thing and not to look up a reminder in a cal­en­dar to see if that time slot is used. If you have the Life­Topix cal­en­dar set­tings con­fig­ured to include device reminders then they will show up in LifeTopix.

          With Life­Topix 6.0 (avail­able in a few days) we have increased the max­i­mum num­ber of occur­rences in a repeat sched­ule to 150.

          Best regards,
          Team LightArrow


  79. Rafael Merlin
    Mar 04, 2013

    Hello, I think I’ve found a “bug” on the app.
    When I try to cre­ate a Device Reminder, when I put the option to remind me on a Date/Time it only put a due date on the reminder’s app. This doesn’t make the alert goes on the time I selected. I have to open the iOS native reminder, go on the item I’ve added and switch the remind option to On.

    I’m on a iPhone 4s using iOS 6.1.2.

    Thanks a lot.


    • LifeTopix Support
      Mar 04, 2013

      Hi Rafael,

      Thank you for bring­ing this to our attention.

      We have suc­cess­fully repro­duce this prob­lem and will have a fix for it in our 6.0 update (avail­able in a few days) or shortly thereafter.

      Best regards,
      Team LightArrow


      • Rafael Merlin
        Jul 11, 2013

        Hello, me again!

        I was test­ing this again and it is still hap­pen­ing!
        I’ll try to give a clearer exam­ple: I cre­ate a reminder (using SIRI) to remind me to do the laun­dry on june 11th at 10:00AM.
        I really enjoy using Life­Topix because he can read my reminders for the day and for the week while the native reminders app is a mess in this depart­ment.
        If I open this task that I’ve cre­ated for exam­ple and real­ize that instead of 10:00AM, SIRI under­stood 01:00AM and I want to change it to 10:00AM, if I do that directly on Life­Topix instead of fix­ing the reminder date it’ll keep the reminder date as it is and cre­ate a Due option and put the 10:00AM that I “fixed” on Life­Topix. The reminder will still alert me at 01:00AM.

        Is there an new option now in ver­sion 6 that fix that?

        Thanks a lot!


        • LightArrow
          Jul 11, 2013

          Hi Rafael,
          You are cor­rect. We have repro­duced the issue (we are not cor­rect­ing the “remind me” time, only the due time). We’ll add it to our update being sub­mit­ted in the enxt day or two, so it should be avail­able in a week or so. We apol­o­gize for the issue.
          Best regards,
          Team LightArrow


  80. Rafael Merlin
    Mar 04, 2013

    Hi, I’ve just acquired this amaz­ing app and I would like to know if is it pos­si­ble to change the alert sound of the app to a dif­fer­ent one, every third party app that I have uses the tri-tone. Do you have an option to choose a dif­fer­ent tone or do you have the inten­tion to imple­ment it on the future?

    Thanks a lot!


    • LifeTopix Support
      Mar 04, 2013

      Hi Rafael,

      Thank you for reach­ing out to us with your ques­tion and your kind words.

      We will look into adding the option of allow­ing selec­table alert sounds.

      Best regards,
      Team LightArrow


      • Rafael Merlin
        Mar 04, 2013

        Thanks in advance. I think the alert sound is a very impor­tant improve­ment for Life­Topix. I’ll be able to know if my alert is some­thing impor­tant (some event/reminder from life­topix) or some game or other less impor­tant app alert with­out hav­ing to remove the phone from my pocket.

        I like the iPhone’s orig­i­nal reminder alert because it’s louder than the other sounds, mak­ing it easy to lis­ten to when you’re away from the phone.

        Thanks a lot.


  81. Janine Booth
    Mar 03, 2013

    When I mark a task as ‘com­pleted’, it becomes crossed out on the home­page, but still appears unchanged on the Con­texts. This is con­fus­ing. Any ideas?


    • LifeTopix Support
      Mar 03, 2013

      Hi Janine,

      We have fixed for this in our 6.0 update (avail­able in a few days).

      Best regards,
      Team LightArrow.


  82. Janine Booth
    Mar 03, 2013

    Sorry I can’t fig­ure this out, but I want to make an event repeat at the same time on the last Thurs­day of every month. How do I do it?


    • LifeTopix Support
      Mar 03, 2013

      Hi Janine,

      Thank you for reach­ing out to us with your question.

      We cur­rently sup­port repeat sched­ules for tasks, appoint­ments and bills. We’ll sup­port it with events in the future as well. Also, we’ll enhance the repeat sched­ule func­tion­al­ity itself to han­dle the kind of sched­ule described here. We expect to do this in the 6.1 update in late March.

      Best regards,
      Team LightArrow


  83. Moronto
    Mar 01, 2013

    I’m hav­ing issues sync­ing my iPhone app with my data from iCloud. It con­sis­tently gives me an load error mes­sage. I’ve tried restart­ing the app & rein­stalling it but with no results.


    • LightArrow
      Mar 01, 2013

      Hi Moronto,
      We have sig­nif­i­cant issues with iCloud sync after iOS 6.1 was released. More info at: http://lightarrow.com/lifetopix/common-questions/q-known-issues-with-lifetopix
      We have added auto­mated Drop­box sync in Life­Topix 6.0 which we expect to be avail­able in early March. We have also resolved iCLoud sync issues in that update. We truly apol­o­gize for the incon­ve­nience.
      Best regards,
      Team LightArrow


  84. Stephanie Barnett
    Feb 19, 2013

    Thanks for the recent changes and in par­tic­u­lar now show­ing all the events, tasks etc. asso­ci­ated with a par­tic­u­lar per­son. Would it be pos­si­ble to have a link to the actual task or event etc. so that I could eas­ily see the date/attached notes etc. ? This would be really help­ful in man­ag­ing the tasks that I have del­e­gated to peo­ple in my team. Alter­na­tively, a new activ­ity type “Del­e­gated Task” would be fab­u­lous.
    Also a colour cod­ing on the cal­en­dar for dif­fer­ent types of activ­ity — for exam­ple — blue for tasks, orange for appoint­ments, pur­ple for events and so on. This would allow me to see at a glance what is com­ing up dur­ing the day/week/month.
    Still the best all round app on the mar­ket for me and get­ting bet­ter all the time. Thanks for all your hard work.
    Kind regards

    Stephanie


    • LightArrow
      Feb 19, 2013

      Hi Stephanie,
      Users like you delight us with praise and awe­some fea­ture requests! Thank you.
      Yes, we’ll add the abil­ity to tap and open the items from the per­son detail view in a future release. Also, when you say del­e­gated task, do you mean a view where you see all tasks which have own­ers assigned as other than you, or do you mean some­thing else?
      In 6.0 (get­ting ready for release in 10 days or so) has sev­eral improve­ments (amaz­ing free-hand writing/drawing, Drop­box sync), and for the first time we’ve intro­duced a lit­tle color into the My Top­ics view, with the sole goal of being able to dis­tin­guish and find top­ics eas­ily. We plan to pro­ceed on that path and give dif­fer­ent col­ors to topic items as well as data items in the future, so that they are eas­ily dis­tin­guish­able in “mixed bag” views such as My Cal­en­dar, Agenda, etc. Stay tuned! :)
      Best regards,
      Team LightArrow


      • LightArrow
        Feb 25, 2013

        Hi Stephanie,
        Addi­tion­ally, in our 6.0 update we are adding the abil­ity to directly click through into the items asso­ci­ated with a per­son. 6.0 is being sub­mit­ted to Apple for review this week.
        Best regards,
        Team LightArrow


      • Jeff
        Mar 10, 2013

        Will you allow the users to select what col­ors to use, OR are you going to per­ma­nently assign a color for each sit­u­a­tion.
        Please let us the user have the choice in select­ing the col­ors to use.


        • LifeTopix Support
          Mar 10, 2013

          Hi Jeff,

          Would you mind clar­i­fy­ing what you mean by “assign a color to each sit­u­a­tion”? Could you give us an exam­ple of what you mean?
          Our Life­Topix 6.0 update will be avail­able in a dew days and has sup­port for themes.

          Best regards,
          Team LightArrow


  85. S
    Feb 06, 2013

    I bought this app back when it was $3.99 because I thought it’d be well worth it. It is, how­ever, I don’t even use it. It cov­ers so many cat­e­gories which is excel­lent, because it makes the need for any other app or plan­ner obso­lete! But because it is such an intri­cate essen­tial, I feel a very strong need for an online login as well!!! This would make it so much more func­tional and prac­ti­cal, because data entry can be tedious when it’s being done on a lit­tle screen in the palm of my hand. I’d assume the major­ity of your users are busi­ness men and women who like to stay orga­nized. These users are almost all guar­an­teed to do a lot of their work behind a com­puter screen sit­ting at a desk. It would be so very inno­v­a­tive and con­ve­nient to make this app use­ful on a com­puter plat­form as well. PLEASE PLEASE PLEASE make this app acces­si­ble online! Until then, it will sit on my screen cry­ing over it’s lost potential.


    • LightArrow
      Feb 06, 2013

      Thanks for reach­ing out! We agree with you that it’s a lot eas­ier to enter infor­ma­tion from a com­puter instead of the small screen, espe­cially on the iPhone. We do have a free app on the Mac called Life­Topix AirAc­cess — it con­nects to Life­Topix on your device, and then allows you to see the data, add data and edit data. It is by no means a com­plete solu­tion, but makes it a lot eas­ier to enter data into Life­Topix. We plan to sup­port it on the Win­dows PC as well, and enhance it over the next few updates. We are also look­ing at the option of hav­ing an online ver­sion, but have no con­crete plans on it yet.
      Best regards,
      Team LightArrow


  86. Lane
    Feb 06, 2013

    Dear Life­topix,

    Let me first say that what you’ve done here is rev­o­lu­tion­ary. I can’t believe I haven’t heard of this app before: some­thing that holds every­thing! Amazing!

    How­ever, I take a lot of notes on the iPad, but I found your note sys­tem dif­fi­cult to use. There’s no undo but­ton, mak­ing it more frus­trat­ing when I make a mis­take. Sec­ondly, there’s no way to zoom in on the page and write. This is very impor­tant to me because I like notes that look good, but I can only write in elephant-sized let­ters with my fin­gers. Even with a sty­lus it’s dif­fi­cult to write small. Other note apps have a fea­ture where you can zoom and write big and then zoom out– I find that very use­ful. Thirdly, what hap­pens when I use the whole page? I guess I thought it would be more of a note­book, not a sin­gle page.

    Thank you for your attention!


    • LightArrow
      Feb 06, 2013

      Hi Lane,
      Thanks SO MUCH for reach­ing out to us! We have some good news. In our 6.0 update (planned for com­ple­tion by the end of this month) we have made the draw­ing / free­hand note-taking MUCH BETTER. It’s smoother and more respon­sive, sup­ports more col­ors, and sup­ports basic shapes. And we have added undo/redo as well. We are going to look at a way to add “next page” sup­port and zoom sup­port in 6.0 — we’ll do our best, and if we can’t get that in 6.0, it’ll be soon there­after.
      We live to make users like you happy!
      Best regards,
      TEam LightArrow


  87. Steve Pitt
    Feb 05, 2013

    Like the app, you should con­sider adding the func­tion­al­ity of the app, “home library” into your prod­uct. To enter books, video’s etc, it scans the bar­code and auto­mat­i­cally pro­vides all the infor­ma­tion about the book or video into your database.

    It is much bet­ter than your man­ual way of inputting.

    Thanks

    Steve


    • LifeTopix Support
      Feb 05, 2013

      Hi Steve,

      We do plan to add that func­tion­al­ity into our Home + Assets topic.

      Thank you for reach­ing out to us.

      Best regards,
      Team LightArrow


    • Jeff
      Mar 10, 2013

      VERY MUCH NEED THIS FEATURE! I would like to add movies owned, blu rays And DVDs, PS Games 1, 2, and 3 Games. books owned, CDs, etc.


      • LifeTopix Support
        Mar 10, 2013

        Hi Jeff,

        You can cre­ate assets in Life­Topix to track these types of items.

        Let’s take the blu-rays as an exam­ple.
        Out of the box there is a cat­e­gory called “DVD/Blu-Ray Discs” which is under the “Home The­ater” cat­e­gory. You can use these cat­e­gories or cre­ate your own. Assum­ing you will be using the out of the box cat­e­gories you can do the fol­low­ing to track your blu-rays.

        Sim­ply tap the “Home + Assets” topic and then tap the “+” but­ton at the top right of the screen to add a new asset.
        Use the title of the Blu-ray as the title of the asset and set the cat­e­gory of the asset to “Home The­ater -> DVD/Blu-Ray Discs”. Tap the save but­ton at the top right of the screen and you are done. Now you can track that blu-ray in Life­Topix. The same can be done for the other types you men­tions as well.

        It would be a good idea to use the “Home The­ater -> DVD/Blu-Ray Discs” cat­e­gory because the “Media” topic has a touch point to “Home The­ater Assets”.

        Best regards,
        Team LightArrow


  88. Chris
    Jan 30, 2013

    Hi,
    A quick note to tell you I would really appre­ci­ate to be able to come back eas­ily to the top­ics space from any­where in the appli­ca­tion.
    That could be for exam­ple by shak­ing the device.
    Cheers,
    Chris


    • LifeTopix Support
      Jan 30, 2013

      Hi Chris,

      Thanks for the sug­ges­tion. We are look­ing at ways to give quick access to spe­cific dash­board views such as the My Top­ics view.

      Best regards,
      Team LightArrow


  89. Chris
    Jan 28, 2013

    Hi,
    A quick sug­ges­tion: abil­ity to add sev­eral items to a con­text in one batch (at the moment, adding an item takes you back to the con­text page and you have to browse again through the lists to add another item)
    I love to have every­thing con­nected as in real life: great organizer!


    • LifeTopix Support
      Jan 28, 2013

      Hi Chris,

      Thank you for your sug­ges­tion and kind words.

      Oth­ers have asked for this as well and is some­thing that plan to do in a future update.

      Best regards,
      Team LightArrow


  90. Roger
    Jan 23, 2013

    Great app. Like a lot UI. It flows nat­u­rally with the way I think and my per­sonal logic. Very sat­is­fied with it!
    I just leave Behind Infor­mant Pro.
    Congrats


    • LightArrow
      Jan 24, 2013

      Thank you, Roger! We are truly inspired by users like you.
      Team LightArrow


  91. chris
    Jan 23, 2013

    Hi,
    what would be the best way to add text to a reminder, start­ing from the reminder (so far I need to cre­ate a note before asso­ci­at­ing it to the reminder, which is not con­ve­nient)
    Thanks


    • LifeTopix Support
      Jan 23, 2013

      Hi Chris,

      Thank you for reach­ing out to us with your question.

      You can cre­ate an event instead of a reminder in order to add notes, tasks, pho­tos, voice noted etc.
      We will inves­ti­gate how we can make it eas­ier to add a note to a reminder.

      Best regards,
      Team LightArrow


  92. Stephanie
    Jan 23, 2013

    Thanks for the lat­est release. This con­tains some great new fea­tures mak­ing Life­topix even more use­ful. Just a cou­ple of ques­tions:
    – When I select the peo­ple topic, it still only shows 2 items attached to each per­son. I use this for del­e­gat­ing tasks to my team as own­ers and it would be really help­ful if I could see every­thing owned by or asso­ci­ated with a par­tic­u­lar per­son. Is this some­thing you intend to include?
    – The new draw­ing facil­ity in notes is great for adding dia­grams dur­ing meet­ings etc. is it pos­si­ble to make it avail­able in land­scape ori­en­ta­tion as well?
    – Could you add a colour cod­ing facil­ity to tasks so that I could have say yel­low for reg­u­lar tasks, blue for ad hoc, red for urgent etc. etc. show­ing in the cal­en­dar view? Or is there already a way of doing this?
    Thanks again for the update– fan­tas­tic job and I can’t over­state how use­ful this appli­ca­tion is.


    • LifeTopix Support
      Jan 23, 2013

      Hi Stephanie,

      Thank you for reach­ing out to us with your ques­tions and suggestion.

      1. We missed this fea­ture in 5.2 and are adding it to our next update.
      2. We are adding sup­port for the draw­ing con­trols to rotated based on ori­en­ta­tion but the can­vas will always be fixed.
      3. Color cod­ing of tasks and other items by type, sta­tus etc. is in our plan and will be included in a future update.

      Best regards,
      Team LightArrow


  93. Chris
    Jan 22, 2013

    Hi,
    How do I view tasks with cat­e­gory X that belong to con­text Y?
    Thanks for the recent price reduction.


    • LifeTopix Support
      Jan 22, 2013

      Hi Chris,

      Thank you for reach­ing out to us with your question.

      Life­Topix allows you to fil­ter your task list based on whether it is Active, Undated, or Over­due. These fil­ters are avail­able whether the task has an asso­ci­a­tion or not. Addi­tion­ally, you can see all the tasks in a given con­text by going to the con­text tags view and tap­ping on the context.

      We do plan to add addi­tional fil­ters such as the one you men­tioned (e.g. by cat­e­gory) in the near future. We also plan to sup­port view­ing tasks by cat­e­gory in the tasks + projects view.

      Best regards,
      Team LightArrow


  94. Sophie
    Jan 19, 2013

    Hi guys, my part­ner and I both use Life­Topix, is there any way to sync all (or prefer­ably part) of the app between us? Ide­ally we’d just like the Shop­ping part linked so we can both see what gro­ceries are needed.


    • LightArrow
      Jan 19, 2013

      Hi Sophie,
      Thanks for reach­ing out!
      If you open the detail view of a shop­ping list (tap on green tri­an­gle to the right of the name of the shop­ping list in the Shop­ping Lists view of Shop­ping topic), you can see the side panel on the right. On the iPhone, you can bring in the side panel by tap­ping on the left green arrow but­ton. In there, if you tap on the Email icon under Dis­cuss, you can share it with some­one. If they have Life­Topix, they can tap on the data in the email, open in Life­Topix, and voila — they have the same list. They can make changes and send back to you — you can go back and forth. We do that also for Notes, Tasks, Projects, Events, Check­lists, etc.
      Best regards,
      Team LightArrow


  95. Keith David Bershatsky
    Jan 10, 2013

    Fea­ture Request: syn­chro­niza­tion with iCloud reminders

    Obser­va­tion: The user will expect the arrows to reverse direc­tion to return to pre­vi­ous menu. The arrows are always to the right and are indica­tive of going in one step fur­ther, rather than return­ing to pre­vi­ous screen.


    • LightArrow
      Jan 11, 2013

      Hi Keith,
      Thanks for reach­ing out!
      We do inte­grate with the device Reminders app. It’s items are auto­mat­i­cally show in the Home > What’s Next view, My Cal­en­dar view and the Events topic view. We let you open them, edit/delete them, and also cre­ate new ones from the Events topic. In 5.2 (being read­ied for next week) we’ll allow you to add device Reminders app entries directly from the main views from Quick Add.
      We appre­ci­ate the point you make about the arrows direc­tion — we’ve pointed them towards which direc­tion the view will move. What you say is valid — it could point the other way to mean there is stuff on the left (to go back to). We’ll take this under con­sid­er­a­tion with some usabil­ity folks.
      Best regards,
      Team LightArrow


      • Keith David Bershatsky
        Jan 12, 2013

        With respect to Life­Topix 5.1.1, please be advised that syn­chro­niza­tion with iCloud tasks on the Reminders app does NOT work with an iPhone 4 run­ning iOS 5.0.1 (9A405). Enabling iCloud syn­chro­niza­tion within Life­Topix causes tasks cre­ated within that app to appear on the iCloud events cal­en­dar, rather than the default iCloud tasks cal­en­dar. Items already on the default iCloud tasks cal­en­dar are not dis­played any­where within Life­Topix. Essen­tially, what Life­Topix does is use an event as a task — i.e., by plac­ing the term “[Life­Topix]” at the end of an event title. This is very awk­ward indeed because other pro­grams access­ing the events cal­en­dar will dis­play the term “[Life­Topix]” as part of every event title. Please take a look at your com­peti­tors to have a bet­ter under­stand­ing of how seam­less task syn­chro­niza­tion should occur — I already have three (3) third-party iPhone apps that have the abil­ity to access the iCloud default task cal­en­dar and there is no need to imbed “[Life­Topix]” into the title of an event. Events and tasks should be kept sep­a­rately, on dif­fer­ent cal­en­dars, with­out imbed­ding terms into the titles. I real­ize that this may be a mon­u­men­tal project for your com­pany, how­ever, it could pay off in the long run because your app has real potential.


        • LifeTopix Support
          Jan 12, 2013

          Hi Keith,

          Thanks for bring­ing this to our atten­tion. We’ll ver­ify with iPhone 4 and iOS 5.0.1 to see why the inte­gra­tion with the Reminders app items is not the way we expect it to work.
          We’ll also take your com­ment regard­ing the “[Life­Topix]” term in the event title that we cre­ate on the cal­en­dar into con­sid­er­a­tion and come up with a user-configurable cleaner approach.

          Best regards,
          Team LightArrow


  96. Kevin
    Jan 02, 2013

    Good morn­ing. I love the ago so far but I’m hav­ing 1 prob­lem. My iPad is the pri­mary device and it synced to iCloud just fine. How­ever I’ve tried to sync my iPhone 10 times and its not work­ing. Any tips? Thanks


    • LightArrow
      Jan 02, 2013

      Hi Kevin,
      We are mak­ing some fixes to resolve an iCloud issue that is affect­ing some users. We plan to sub­mit it to Apple next week. We truly apol­o­gize for the incon­ve­nience in the mean­time — it seems to have flared up for a few users just in the last 3–4 days.
      The reset process is help­ing some folks: http://lightarrow.com/lifetopix/common-questions/q-how-to-correct-icloud-sync-not-working-properly but we are work­ing hard to get it more solid in the update next week.

      Best regards,
      Team LightArrow


  97. Dave Brown
    Dec 26, 2012

    I wanted to use Life Topix to save my Christ­mas List and use the Gifts for Oth­ers along with Gifts Received. As I planned my Gift List, I was giv­ing var­i­ous Gift Cards in either var­i­ous denom­i­na­tions and we give cash amounts to our chil­dren. So under the Prod­uct Cat­e­gory Money, I con­fig­ured Gift Card For $50 and Gift Card For $75 and con­fig­ured the var­i­ous sell­ers whom I would use for these cards. I have a gift card to both my sons and my dad for $75 dol­lars. The prob­lem, under prod­uct, I can only use the Gift Card $75 once, for any one of the three. Once I select the Gift Card For $75 for one of the other two, the prod­uct slot on the first indi­vid­ual becomes blank. This hap­pens for any prod­uct, for exam­ple, I received tee shirts from my wife, par­ents and son’s girl friend. I can only record the prod­uct Tee Shirt once, from any one of them, as soon as I try to reuse Tee Shirt, Life Topix removes the Tee Shirt prod­uct from the pre­vi­ous entry. I received Sev­eral Books, so I planned on using the Prod­uct Book and record­ing the titles in the descrip­tion but again, I can only use Book once, any sub­se­quent use of Book removes it from the pre­vi­ous entry, leav­ing the prod­uct blank.

    Does this mean that I have to enter each Book given to some­one mul­ti­ple times if I were giv­ing every­one on my list a copy of our per­sonal recipes? (My wife cre­ate a book of our favorite recipes which we update each year and give copies to all our friends, to enter the book twenty times because I’m giv­ing copies to each friend, seems to not be a good idea. I’d much pre­fer to enter Book as a prod­uct and then use the descrip­tion for the title, If I cre­ate a prod­uct “Per­sonal Recipes 2012″, it behaves the same way, I can give it once to some­one, but the next time I select this prod­uct, it removes it from the prod­uct for the pre­vi­ous recip­i­ent, yuck.

    Any solu­tions, am I doing some­thing wrong?


    • LightArrow
      Dec 27, 2012

      Hi Dave,
      There is a defect cur­rently where the same prod­uct can­not be used in two gifts. We have fixed it and the fix is included int the 5.2 update being sub­mit­ted to Apple next week.
      We truly apol­o­gize for the incon­ve­nience in the mean­time.
      Best regards,
      Team LightArrow


  98. Dave Brown
    Dec 13, 2012

    I recently pur­chased Life­Topix and have the fol­low­ing activ­ity that I’d like to cap­ture. I am a Rail­fan and often visit var­i­ous loca­tions to pho­to­graph trains. I have had no issues record­ing the places as a Pllace within Life­Topix, how­ever, record­ing the activ­ity is prob­lem­atic. I can record the two or three hour activ­ity as a trip, and then I’m able to asso­ciate the Place with that trip and I then have a record of the activ­ity and the places. A more nat­ural place would be to record this as an activ­ity, how­ever, as an activ­ity, I have no way that I’ve found to asso­ciate the Place with the par­tic­u­lar activ­ity event. I’d also like to be able to add a note and I’m sure it would be nice to add a pho­to­graph. Right now, I’m using the Trip func­tion­al­ity to record the places and I add an Activ­ity so I can have a nice sum­mary of my Rail­fan activ­i­ties, but this cre­ates dual entries on my Cal­en­dar for that day. The good news, most of my entry takes place a day or so after the activ­ity, so these entries on my cal­en­dar are typ­i­cally in the past. Am I miss­ing some­thing in the func­tion­al­ity that would allow me to cap­ture this type of event more nat­u­rally. Ide­ally, I’d love to be able to just add Places, Notes, Photo and prob­a­bly a few other items as part of an activity.

    Thanks


    • LightArrow
      Dec 13, 2012

      Dear Dave,
      Thanks for reach­ing out. While we allow pho­tos, notes etc do be logged at a log item level, we do not sup­port those for each indi­vid­ual log entry for that log item. We only allows a com­ment to be asso­ci­ated with the log entry. Your approach of using trips for these activ­i­ties is bet­ter suited for your needs. If you go to Life­Topix Set­tings (gear icon acces­si­ble via quick menu on the bot­tom left) — you can go to My Set­tings, and then Device Cal­en­dar Reminders, select No Cal­en­dar Entry for Trips?Visits. That way, there won’t be an entry in the device cal­en­dar.
      We do plan to evolve activ­ity log­ging with richer sup­port for addi­tional data such as pho­tos for indi­vid­ual log entries int he future.
      Best regards,
      Team LightArrow


  99. doug
    Dec 04, 2012

    how do you email your task to someone?


    • LightArrow
      Dec 05, 2012

      Hi Doug,
      You can do it from the right side­bar in the task detail — always open on the iPad, and opened by left green arrow on iPhone. Under the Dis­cuss sec­tion, you’ll see an Email icon which allows you to email the task to some­one. If they too have Life­Topix, they can accept that task into their instance of Life­Topix. You can then col­lab­o­rate (send changes to each other), just like you can with projects, notes, trips, vis­its, events, shop­ping lists, etc.
      Best regards,
      Team LightArrow


  100. Adrian Ashley
    Nov 27, 2012

    Hi, I am hav­ing dif­fi­culty in link­ing to Ever­note through the “All Notes” option. Using my iPad 3 with OS 6.0.1 I can see the Ever­note sign-in fields, but can­not access them. I have not had the same prob­lem with my iTouch 4. On the iTouch I could com­plete the sign-in with­out prob­lem. Hope you can help.
    Thanks
    Adrian


    • LightArrow
      Nov 27, 2012

      Hi Adrian,
      There is a strange error that we’ve noticed today with the Ever­note Sign in view (we don’t con­trol it) and are inves­ti­gat­ing, where tap­ping in the User­name and Pass­word fields is unre­spon­sive on the iPad. The way to get around that is to pinch and resize the Sign in view, and then the fields become respon­sive to touch and you can sign in. We are inves­ti­gat­ing this on our end, as well as reach­ing out to Ever­note to see what exactly the issue is.
      BEst regards,
      Team LightArrow


  101. Kim
    Nov 17, 2012

    I would like to see a con­tacts tab on the left side that inte­grates with con­tacts. Show­ing all iOS con­tacts and groups. Would be nice to be able to drop pins in the near me map also so u could set meet­ing points
    Another good thing would be to see emails from within app as well. Then this app would cover every­thing. Very good start here. Like it so far


    • LightArrow
      Nov 17, 2012

      Hi Kim,
      Those are great sug­ges­tions. Thanks for the kind words as well!
      1. One way we could imple­ment that in the near future is extend the Peo­ple + Ser­vices topic to add easy access to device con­tacts, and then allow that view to be added to the Hot List for easy access.
      2. Mak­ing the Near Me view map view more inter­ac­tive the way you’ve pro­posed would be very use­ful. We’ll inves­ti­gate to see what the Map API allows us to do.
      3. The email fea­ture (see­ing and con­vert­ing into Life­Topix items) is imple­mented in devel­op­ment in a fea­ture called Email Inbox. We are await­ing export clear­ance for the secu­rity tech­nol­ogy we’ve uti­lized for it. Hope­fully we can release it before the end of the year to our users.
      Best regards,
      Team LightArrow


  102. Rachael
    Nov 12, 2012

    Is there a way to add a Seller as a Place with­out mak­ing two entries? I haven’t found a way to do this. Is there a list­ing of all the touch points avail­able in Life­topix? If the option isn’t avail­able, I would really like to see the abil­ity to cre­ate your own touch points for your own needs, and to be able to cus­tomize cat­e­gories on the home screen.


    • LightArrow
      Nov 12, 2012

      Hi Rachael,
      Yes, there’s a way to do this. If you open the detail view of the spe­cific seller, you can add Places as a cat­e­gory for it. Steps:
      1. Go to the Shop­ping topic and then to Con­fig­ure Seller
      2. Tap on the spe­cific seller (let’s say “Costco”) that you want to also mark as a Place
      3. In the Search field on the top, start typ­ing Places. When you see Places, tap on it to select, and then tap Save.
      Now Costco should show in both Places in Travel, as well as a Seller.

      There is not a sin­gle view that shows all the touch­points — that’s a really good idea and would be very use­ful. Cur­rently, we show them in each high-level topic view (for exam­ple, in Travel, the cell for Places has the sum­mary “Touch­point to Peo­ple + Ser­vices: (Ser­vice Providers) > (Travel + Place) > Places”).

      We hope this helps!
      Best regards,
      Team LightArrow


  103. Jeff
    Nov 08, 2012

    What would be very very help­ful is a video on how to use the new fea­tures you added.
    Maybe for every update you release you can release a video how to?

    Jee


  104. AJA
    Nov 08, 2012

    Has any­one found a way to attach an email to a con­tact or topic with copy­ing and past­ing it to a note?


    • LightArrow
      Nov 08, 2012

      Hi AJA,
      Thanks for reach­ing out with the ques­tion. In a release in the near future, we are adding a func­tion­al­ity called Email Inbox, which allows for emails and attach­ments in a spec­i­fied account (ini­tially gmail only) to be con­verted into items in Life­Topix such as notes, projects, events, etc, or alter­na­tively added as a note to any item that sup­ports notes.
      For now, you can copy the con­tents of an email from the Mail app, paste it into the body of a new note in Life­Topix, and attach the note to any object that sup­ports asso­ci­ated notes: projects, events, trips, vis­its, prod­ucts, assets, ser­vices, ser­vice providers, sub­jects, etc.
      Best regards,
      Team LightArrow


  105. Jarrod
    Nov 01, 2012

    Just down­loaded Life­topics and so far I’m impressed. Great job on the update. I had passed it up before because I was a lit­tle put off by the look and feel, but this ver­sion seems pol­ished and pro­fes­sional. I cur­rently use an app called “Pro­ject­book” which I really like, but I would love to have one app to rule them all. I’m a designer who loves to stay orga­nized, so really like the way Pro­ject­book allows me to cre­ate tasks and notes and sketch my designs all at the same time. If Life­topics had this abil­ity then I think it would be approach­ing per­fec­tion. Note tak­ing and basic sketch­ing is a big part of what I do. Please con­sider adding this.
    Thanks!


    • LightArrow
      Nov 01, 2012

      Hi Jar­rod,
      Thank you for your kind remarks and for giv­ing Life­Topix a chance. We’ll keep improv­ing it.
      Regard­ing your sug­ges­tion, we do plan to add basic freestyle note-taking and sketch­ing in the near future. We’ll update our roadmap once we iden­tify the spe­cific release in which we’ll add that fea­ture to notes in Life­Topix. As you know, notes can be asso­ci­ated with other objects as well (trips, projects, events, ser­vices, etc.).
      Best regards,
      Team LightArrow


      • Jarrod
        Nov 19, 2012

        Thanks for the reply. I very much appre­ci­ate link­ing tasks and notes and other ele­ments together, which is why I’m stick­ing with Life­topix notes at work. But I’m con­stantly tempted to switch over to my other note tak­ing apps for meet­ings. I’m writ­ing notes, adding mile­stone dates to my sched­ule, and cre­at­ing tasks. It’s great that I can do all this within Life­topix, I’m still switch­ing between Life­topix apps. I’m not sure how this trans­lates into Life­topix, but in Pro­ject­book you can tap on a note and con­vert it to a task. This, in addi­tion to the out­lin­ing fea­tures makes it extra­or­di­nar­ily use­ful for me.

        I have to apol­o­gize for pre­sent­ing the request in this way, but essen­tially I would love it if I opened up a note in Life­topix, it worked like Pro­ject­book. If this is the type of thing that not a lot of users need then per­haps it could be an add-on

        Any­way, thanks again for a great product!


        • LightArrow
          Nov 19, 2012

          Hi Jar­rod,
          Thanks for the feed­back and the exam­ple you’ve described. We’ll look at ways to make the cre­ation of tasks/appointments etc. more seam­less from the con­text of note-taking. We agree that it’s a use­ful and com­mon sce­nario.
          Best regards,
          Team LightArrow


  106. Jake
    Nov 01, 2012

    It would be great if you could apply the slide side­ways to move from menu to screen, not just to the pull tab at the top but the rest of the page as well. Obvi­ously this wouldn’t work for the cal­en­dar object but most other parts would be great. With the longer iPhone 5 it is annoy­ing to reach to the top of the phone to nav­i­gate screens


    • LightArrow
      Nov 01, 2012

      Hi Jake,
      Thanks for the feed­back — it makes per­fect sense, espe­cially for views that do not have any items that rely on swipe, to allow to nav­i­gate back my swip­ing on the main win­dow. We’ll add that in an update in the near future.
      Best regards,
      Team LightArrow


  107. Jeff
    Oct 23, 2012

    I’m cross­ing my fin­gers and hop­ing very hard that this upcom­ing ver­sion will finally elim­i­nate my need to use a paper hand writ­ten list each day.
    I’m using Life Topix to list every sin­gle thing I need to do in my life, but each day I find it eas­ier to look at life topix and write down on a piece of paper the things I need to do “Today” in order of how I want to do them.
    Its also get­ting very tedious at the end of the day to move things not done in Life topix to the next day.
    I’m pray­ing that this new ver­sion just auto­mat­i­cally car­ries over any items left undone to the next day of the week.
    It would save me a ton of time.
    I want to be able to use Life Topix 100% and seamlessly.

    Jeff


    • LightArrow
      Oct 24, 2012

      Jeff,
      We think the check­lists fea­ture for What’s Next will help sig­nif­i­cantly. In the future, we also plan to add recur­ring check­lists with con­fig­urable repeat sched­ules.
      Best regards,
      Team LightArrow


  108. Jeff
    Oct 12, 2012

    As much as I like Life Topix, I find myself using a paper hand writ­ten to do list each day!
    The rea­son is that I like to orga­nize what I need to do each day in the order of com­ple­tion.
    In other words, I very much NEED to be able to see my to do list for the cur­rent day and be able to quickly sort my items of what I want to tackle first, sec­ond, etc, Des­per­at­ley need this abil­ity to drag up or down items in the order I need. Or to be able to quickly group sim­i­lar items together each day.
    Is this impor­tant fea­ture even going to be included in this App?

    Jeff


    • LightArrow
      Oct 12, 2012

      Hi Jeff,
      In the 5.1 update (com­ing around the end of this month) we have sev­eral new fea­tures, but one in par­tic­u­lar that most likely addresses your issue well.
      We have added very easy to use to do lists to the home view under What’s Next. Basi­cally you can add or select any exist­ing check­list (check­lists sup­port easy addi­tion and check­ing off of items, as well as reorder­ing of items by drag­ging up and down) into that view — for exam­ple Morn­ing Rou­tine, Daily Chores, etc. We’ll keep improv­ing on it as well.
      More details on the con­tents of 5.1 under our roadmap page: http://lightarrow.com/lifetopix/roadmap
      Best regards,
      Team LightArrow


      • LightArrow
        Oct 14, 2012

        Jeff,

        Today you can already call your check­lists what­ever you want and have as many check­lists as you want. You can also choose to show them in the Hot List for easy access. The fea­ture we are adding in 5.1 on top of that, is you choose to show the ones you want in the “To do lists” sec­tion of the What’s Next view. That way, for exam­ple, my daily lists such as “Morn­ing rou­tine”, “Med­ica­tion” etc. are avail­able eas­ily in the Home view. In 5.1 we have also added a Clear but­ton to check­lists to clear all items, which is help­ful for check­lists meant to be reused daily by clear­ing them at the start of the day.

        Best regards,
        Team LightArrow


        • Jayde
          Nov 12, 2012

          Hey, I’m new here & want­ing to use this awe­some app in its entirety but with regards to gain­ing access to bank records through giv­ing web­site, user and pass­word login feels like that leads peo­ple open to be frauded? What secu­ri­ties do u hav in place for the stor­age of this infor­ma­tion? Also– do u hav access to what we put into our own ‘life­topix’ apps?


  109. Spitfire
    Oct 11, 2012

    I think this app is great in the­ory, but until it syncs online with all of my devices through a web based app, I wouldn’t use. Back­ing up and sync­ing through iCloud just isn’t effi­cient enough.


    • LightArrow
      Oct 11, 2012

      Hi Spit­fire,
      Thank you for reach­ing out. We under­stand your point. We do believe that iCloud sync­ing is the most seam­less and effort­less for sync­ing an app’s data and files across iOS devices. We have made it even faster (syncs hap­pen in sec­onds) with our 5.1 update com­ing out later this month. When we sup­port Android and Win­dows, we’ll imple­ment alter­nate ways of sync­ing using an online ser­vice.
      Best regards,
      Team LightArrow


  110. Scott
    Oct 08, 2012

    I acci­den­tally said no to the ques­tion of whether I wanted life­topix access to my cal­en­dar. I tried to delete and rein­stall but wasn’t prompted to grant access on rein­stall. Can you help me give life­topix access to my device’s calendar?


  111. Nicole
    Oct 03, 2012

    I have spent approx­i­mately $61658546 dol­lars and count­less hours try­ing to find the per­fect to-do list app. I absolutely love this one. How­ever, I have one HUGGEEEE qualm with it. Very often (like every day) I find myself with a bunch of sched­uled meet­ings and then a list of tasks. Because I have just a ridicu­lous amount of things that seem to just come up “out of the blue” I find its almost coun­ter­pro­duc­tive to waste my time try­ing to plan out when exactly dur­ing my day I’m going to com­plete each task. Then I end up with all these over­due alerts and clut­tered cal­en­dar that doesn’t really help me out­line my day at all. I would really like to be able to cre­ate a task with a due date, and not have to set time aside in my cal­en­dar or have it even show up in my cal­en­dar for that mat­ter. What I would LOVE LOVE LOVE is to be able to see all my tasks due for that day on the left­hand side and then all my appoint­ments in the day plan­ner in the day view sec­tion of “My Cal­en­dar.” Addi­tion­ally, it would be awe­some not have reminders auto­mat­i­cally set for any­thing that has a due date. I’d really like to be able to choose which items cre­ate reminders and time blocks on the cal­en­dar on a case-by-case basis. PLEASE PLEASE PLEASE save my life and add these features!!!


    • LightArrow
      Oct 03, 2012

      Hi Nicole,
      Thanks for the kind words and the great sug­ges­tions! We have some good news. We are adding inte­gra­tion with the device Reminders app in 5.1, which would help sig­nif­i­cantly on this issue. In either 5.1 or 5.2, we are adding a sim­ple To Do list to show up in the Home view in What’s Next which allows to add to do items (with­out dates/times, and they show up every day until cleared).
      Today in Life­Topix Set­tings we allow the abil­ity to only cre­ate device cal­en­dar entries/reminders by type. In the future we plan to sup­port it by indi­vid­ual item level. We’ll do our best to incor­po­rate your other view­ing sug­ges­tions in the future as well.
      Best regards,
      Team LightArrow


  112. Emiro
    Oct 01, 2012

    Love the prod­uct. How­ever, When I tap and hold a cal­en­dar item The dia­log does not show the “Con­vert to Task” option. This is the most impor­tan con­ver­sion tool for me! I am using an iPad 2. Is this a bug? Thanks


    • LightArrow
      Oct 01, 2012

      Hi Molina,
      Thank for the ques­tion. You are cor­rect, it is a bug in 5.0.4 (Con­vert to Task is miss­ing), and we have fixed it in 5.1 (tar­geted for later this month).
      We truly apol­o­gize for the incon­ve­nience.
      Best regards,
      Team LightArrow


  113. Joanna
    Sep 25, 2012

    I just want to cre­ate a sim­ple shop­ping list. Why is it so com­pli­cated? Why must I first assign a store to the item, pre­dict the price, etc. I just want to cre­ate a shop­ping list!


    • LightArrow
      Sep 25, 2012

      Hi Joanna,
      We appre­ci­ate your com­ment. Actu­ally the store, price, quan­tity, etc. are all optional. In a shop­ping list, if you just tap on the light­ning add but­ton (light­ning icon and a plus icon together), you can just sim­ply add items to your shop­ping list using a very effi­cient search and add mech­a­nism. And if you wish, you can tap on each item later to add other things like store or cat­e­gory, so the list is grouped for you by store or by prod­uct cat­e­gory.
      We’ve tried to make Life­Topix as sim­ple or as pow­er­ful as you want it to be, but we do under­stand that it is not as sim­ple as a sim­plis­tic list app. But it is so much more!
      We’ll con­tinue to do our best to make it sim­pler to use with each update with­out giv­ing up on its power and flex­i­bil­ity.
      Best regards,
      Team LightArrow


  114. Mark Steelman
    Sep 24, 2012

    I just started using this app and the first thing that has struck me is that I keep los­ing entries because I don’t hit save before going back a tab. This is espe­cially evi­dent when adding cat­e­gories to projects. IMO, the more intu­itive work­flow is for the entry to be autosaved when you go to a pre­vi­ous screen. Then it acts more like a phys­i­cal object, it remains as you left it until you change it. It is easy enough to delete an entry the way entries are deleted in other iPad apps, but when I enter a thought­ful and detailed descrip­tion for my new cat­e­gory, it’s a very neg­a­tive expe­ri­ence to fat fin­ger erase it.

    To sum­ma­rize, please make the default func­tion­al­ity to save my work and not dis­card it. It is way eas­ier for me to delete entries than to recre­ate them.


    • LightArrow
      Sep 24, 2012

      Hi Mark,
      We agree with your sug­ges­tions. A cou­ple of things we plan to do: 1. throw an alert if there are unsaved changes before back­ing out from a view, and 2. Do more auto saves — we already do that for Descrip­tion and also things like adding tasks, notes, pho­tos etc. to detail views of items like projects and trips. We’ll keep improv­ing on that so it becomes more phys­i­cally intu­itive like you’ve men­tioned.
      Best regards,
      Team LightArrow


  115. Donnovan
    Sep 23, 2012

    Inbox Ques­tion: is there any­way to remove an inbox item once it has been asso­ci­ated with a topic? I’d like to keep the inbox clut­ter free as pos­si­ble, but I can only seem to remove the inbox items after the entry has been completed.


    • LightArrow
      Sep 24, 2012

      Hi Don­no­van,
      You can swipe on an inbox item to delete it. That leaves the con­verted item intact. We hope that helps.
      Best regards,
      Team LightArrow


  116. Cindy
    Sep 20, 2012

    Since I upgraded to iOS6, none of my cal­en­dars show up in the set­tings for default device cal­en­dar. Is there some­thing I need to do to enable this?


    • LightArrow
      Sep 20, 2012

      Hi Cindy,
      That is our fault. We had missed a cal­en­dar related change needed by iOS 6. We have already sub­mit­ted an update (5.0.4) to Apple for expe­dited approval, which resolves the issue and brings the device cal­en­dars back into Life­Topix. We expect it to be avail­able to users in the next cou­ple of days. Although Apple must be flooded with iOS 6 related updates for apps right now, then have been very good at speed­ing up approvals.
      We truly apol­o­gize for the incon­ve­nience in the mean time.
      Best regards,
      Team LightArrow


  117. Rajan
    Sep 20, 2012

    In my top­ics -> tasks + projects -> task list ( active) the font size of the tasks are auto­mat­i­cally resized to an unread­able size . This makes the app alomst unus­able for me . This is a bug from ver­sion 5.0 . I have reprted this ear­lier too , in your blog. Though two more releases have been made after this, thhis par­tic­u­lar bug remains unat­tended. Please cor­rect this at the ear­li­est. Thanks.


    • LightArrow
      Sep 20, 2012

      Hi Rajan,
      We are so sorry. This defect has been tar­geted for our 5.1 update (tar­geted for the end of Sep­tem­ber). We have had sev­eral patches since you reported the issue, but we apol­o­gize that this was not included in those. Thank you for your patience.
      Just to be sure, when the font size is not auto­mat­i­cally resized, with the com­ing fix, on the phone espe­cially, the num­ber of char­ac­ters that fit will be lim­ited, but we under­stand that is way bet­ter than an unread­able small font size.
      Best regards,
      Team LightArrow


  118. Kenzie
    Sep 12, 2012

    Dear
    so far a very com­pre­hen­sive and inte­grated tasks, list , .. all in life app I have seen so far. good for IOS/Mac users but as most of us using Win­dows based machine as our core sys­tem it is a show stop­per as very dif­fi­cult to do your action­plans of Win7 and port it to IOS. When will AirAc­cess come to Win7 plat­form.
    thanks for a good soft­ware.
    Kenzie


  119. Marcel
    Sep 11, 2012

    Hi,

    I’m hold­ing my ipad upside down (charg­ing cable is at the top, cam­era at the bootom)
    In my cal­en­dar, i select an event. The event is shown upside down, while the my cal­en­dar screen is OK.

    Cheers

    Mar­cel


    • LightArrow
      Sep 11, 2012

      Thanks, Mar­cel! We’ll inves­ti­gate the cause and try to fix it in the next update.
      Team LightArrow


  120. Jesse Turtleman
    Aug 31, 2012

    You seem to have a great and use­ful prod­uct here. I just need some­thing that I can’t find in your app. I have recur­ring events. Fourth Wednes­day every month. Third Thurs­day every month. Every sec­ond Fri­day. Mon­day every six weeks. First Tues­day every month. Many more but these give you the idea of what I need. Just being able to see the NEXT one won’t always help. Some of them I need to see all of them for sev­eral months. That’s if some­one wants to set an appoint­ment I can look ahead to see of I’m free. Thanks.


  121. Humair
    Aug 30, 2012

    How of I get an idea of total amount of money I have spent dur­ing a par­tic­u­lar week, or a month, or the year. Although, expenses can be entered but there is no pro­vi­sion for infor­ma­tion on total expenses amount.


    • LightArrow
      Aug 30, 2012

      Hello Humair,
      We do agree that’d be a very use­ful fea­ture, and we do plan to add report­ing into charts into the Finances, Shop­ping and Assets top­ics in the future which will accom­plish what you have men­tioned.
      Best regards,
      Team LightArrow


  122. Chris
    Aug 29, 2012

    I use your check­lists to cre­ate a to do list. I cre­ate a gen­eral to-do list over the course of a day. This is faster than call­ing up each project to-do list indi­vid­u­ally. Later when i have more time for plan­ning i then dis­trib­ute this gen­eral list to other check­lists asso­ci­ated with spe­cific projects.

    But there is no way to export from one check­list and move it to another. I have to cut and paste item by item. Is there a way to eas­ily migrate items from one list to another?

    Thanks


    • LightArrow
      Aug 29, 2012

      Hi Chris,
      Thanks for the ques­tion. We are adding the abil­ity to copy a check­list to an update in the future. There is a way you can accom­plish what you need for now. If you tap on the blue (>) icon (dis­clo­sure icon) to the right of the name of the check­list in the All Check­lists view, its detail view opens up. On the side panel on the right in the detail view, under Dis­cuss, you’ll see an email icon. If you tap on that you can email the list to your­self (even though this fea­ture is actu­ally intended for shar­ing and col­lab­o­rat­ing with oth­ers). Once you get the email in your device email app, please open it, and tap and hold on the shared XML file attach­ment in the email and select “Open in Life­Topix”. Life­Topix will come up, and will ask you to either cre­ate a new check­list or update the exist­ing one. Please choose “Cre­ate As New” and a check­list will be cre­ated with exactly the same infor­ma­tion as the one you emailed. You can rename the new one and make changes as needed by open­ing its detail view by tap­ping on the blue (>) icon in the All Check­lists view.
      We hope this helps.
      Best regards,
      Team LightArrow


  123. Thanin
    Aug 29, 2012

    How can I have total cur­rent value of all my assets? It’s gone now.


    • LightArrow
      Aug 29, 2012

      Hi Thanin,
      Thank you for point­ing this out to us. This is a defect and it’s fixed in 5.0.2 avail­able the next update in a week or so.
      Best regards,
      Team LightArrow


      • Thanin
        Aug 31, 2012

        Thanks guys. Can you add the same fea­ture to Finan­cial Account?


        • LightArrow
          Aug 31, 2012

          That’s a great idea. We assuem you mean totals for bank accounts. We will do it!


          • Thanin
            Aug 31, 2012

            Yes, we want to know how much we have in all bank accounts. Thanks.


  124. Gail
    Aug 28, 2012

    Hi ! TYou were nice enough to get back to me very quickly, but I think you misunderstood.…..I have a Mac Lap­top and can­not find the Life­Topix app for down­load­ing. It is NOT on the MAC App web­store. What is there, in ITunes, is Life­Topix AirAc­cess ! I need the plain, old-fashioned Mac app for my laptop.

    Help !!

    Gail


    • LightArrow
      Aug 28, 2012

      Our apolo­gies for mis­un­der­stand­ing. Yes, Life­Topix AirAc­cess is what is avail­able for the Mac, which is essen­tially a client for Life­Topix on the iPhone or iPad. We do plan to make a stand­alone Mac ver­sion in the future.
      Best regards,
      Team LightArrow


  125. Gail
    Aug 28, 2012

    I can­not find a ver­sion of your app to down­load to my lap­top ! What am I doing wrong ? I do not own an IPAD.

    G.


    • LightArrow
      Aug 28, 2012

      Hi Gail,
      Sorry, we cur­rently only sup­port iOS and Mac. We are work­ing on Win­dows and Android ver­sions. More on those on our roadmap page as we make more progress.
      Best regards,
      Team LightArrow


  126. Ken
    Aug 28, 2012

    The tool­bar for export­ing, delet­ing, etc. does not come up with my check­lists.… how do I delete them?


    • LightArrow
      Aug 28, 2012

      Hi Ken,
      Thanks for the ques­tion. In the list view of check­lists, when you tap on the blue cir­cle (>) but­ton (the dis­clo­sure icon) to the right of the name of the check­list, its detail view comes up, which has many addi­tional options, includ­ing a trash icon for delet­ing a check­list. It’s a lit­tle tricky to tap on the (>) icon exactly as it’s a lit­tle small, and tap­ping on the cell with the name of the check­list brings up a sim­pler view. The behav­ior is sim­i­lar with shop­ping lists. When­ever there is a blue (>) icon, the detail view it brings up is dif­fer­ent than when you tap on any­where else on the cell. We’ve fol­lowed a stan­dard Apple pat­tern, but many times it is not very clear to users that those are dif­fer­ent actions, and we apol­o­gize for that.
      Thanks,
      Team LightArrow


      • Ken
        Aug 28, 2012

        Thanks for the quick reply. And I see now how the (>) icon works… thanks for clar­i­fy­ing that for me. The prob­lem, though, is that from Home when I tap the bot­tom left arrow icon, then go to Quick View, and then select (under Data Items) Check­list, none of my check­lists have the blue cir­cle (>) icon. I was only able to get to that icon by open­ing a check list and then going to Recent from the home screen. The bot­tom line, I was able to delete the check list I wanted to delete, but doing so was a bit unwieldy.


        • LightArrow
          Aug 28, 2012

          Ken,
          You are cor­rect — we do not show the (>) icon avail­able from some views. That is incon­sis­tent and needs to be fixed. We’ll include that fix in an update in the near future.
          Best regards,
          Team LightArrow


  127. Derby Jones
    Aug 28, 2012

    Are you plan­ning inte­gra­tion with the built-in reminders app on the iPhone? I love the con­ve­nience of using Siri to enter items on the go.…


    • LightArrow
      Aug 28, 2012

      Hi Derby,
      Yes, we do plan to inte­grate with the Reminders app and also with Siri as future ver­sions of iOS allow devel­op­ers to do that. Seam­lessly inte­grat­ing with the ways in which users already enter data into the device is a very key part of our strat­egy, and we have some excit­ing things com­ing along that front over our next few updates.
      Best regards,
      Team LightArrow


  128. Humair
    Aug 26, 2012

    A few sug­ges­tions to make Life Topix more usable and user friendly:
    1. The device cal­en­dar gives options of two alerts and you can choose their tim­ings– for exam­ple alert before 5 mins, or 10 mins if 1 hour or one day before event. Life Topix should also have such options of alerts for all tasks, reminders, events, appoint­ments, meet­ings, projects, sub-projects etc.
    2. Events indi­cated in the device cal­en­dar do not get reflected auto­mat­i­cally In the events cal­en­dar or events. In addi­tion, i gave to make a sep­a­rate entry in appo­jnt­ments whhch also do not show up in the events cal­en­dar. Ide­ally, we should just have to open up the “events cal­en­dar” which should show all meet­ings, appoint­ments and con­fer­ences that have been saved in device cal­en­dar, my cal­en­dar, appont­ments or any­where else.
    Thanks.
    Humair Karim


    • LightArrow
      Aug 26, 2012

      Thank you for the sug­ges­tions, Humair. We are plan­ning to add “reminder sets” to Life­Topix date rel­e­vant items, which would accom­plish what you sug­gest. We also plan to stream­line the Events view more with future updates for bet­ter usabil­ity within that topic..
      Best regards,
      Team LightArrow


  129. Chr
    Aug 25, 2012

    I’m look­ing for a way to copy lists and/or tasks from one place to another. Is that possible?


    • LightArrow
      Aug 26, 2012

      Not yet, but we plan to add task and list tem­plates and copy­ing between topic objects (projects/events/trips etc) in a release in the near future. Today you can just change which topic object they are asso­ci­ated with (for exam­ple, from project A to project B).
      Team LightArrow


  130. Humair
    Aug 25, 2012

    Things that ate saved in the Device cal­en­dar do not get reflected in the “Events cal­en­dar”. You have to make a sep­a­rate entry in the events cal­en­dar to include items in the device cal­en­dar. This adds to the work.


    • LightArrow
      Aug 25, 2012

      Hello Humair,
      We do dis­play the device cal­en­dar items in My Cal­en­dar as well as in the Appoint­ments cal­en­dar in the Events topic. We treat the Events Cal­en­dar as a place where you track “richer” events you are host­ing or attend­ing (birth­days, wed­dings, grad­u­a­tions, etc) where there is a con­cept of shop­ping, ser­vices, etc. We’ll look into pro­vid­ing a set­ting so that device events could be included in there as well.
      Best regards,
      Team LightArrow


      • Humair
        Aug 25, 2012

        This is incon­ve­nient. That means to get an idea of all my appoint­ments and events, I have to open up 3 sep­a­rate things or atleast two– events cal­en­dar, appoint­ments, and my cal­en­dar. The “events cal­en­dar” should be all inclu­sive. We should just have to open up the events cal­en­dar in order to see all appoint­ments, events, meet­ings. Oth­er­wise peo­ple will find it more con­ve­nient to use the device cal­en­dar which seems to be all inclu­sive.
        Sec­ondly, you have option of two alerts for each cal­en­dar item in the device cal­en­dar, and you can choose tim­ing of each. For the events cal­en­dar or events sec­tion, you don’t have any or lim­ited choice. Third, you need to sim­plify the cat­e­gories and sub– cat­e­gories usage as right now it’s too complicated.

        This needs to be rec­ti­fied if peo­ple have to rely com­pletely on “light arrow, life topic”.
        Regards.


        • LightArrow
          Aug 25, 2012

          Hello Humair,
          We under­stand what you have sug­gested. In fact that’s the rea­son we cre­ated the My Cal­en­dar view — it includes all date rel­e­vant in Life­Topix items AND device cal­en­dar items. In 5.1, we are also adding a Week view to it.
          We’ll do our best to improve the usabil­ity on the two other issues you’ve brought up. We really appre­ci­ate your feed­back. We do plan to sup­port richer alerts (reminder sets) for Life­Topix date rel­e­vant items.
          Best regards,
          Team LightArrow


  131. Danae
    Aug 24, 2012

    Hi, I would really like to be able to add my assets more quickly. Ide­ally, it would be really fan­tas­tic if I could scan bar­codes and take pic­tures to do this rather than spend­ing an inor­di­nate amount of time man­u­ally enter­ing a lot of tedious data. Are there any plans in the works to include this sort of capability?


    • LightArrow
      Aug 24, 2012

      Hi Danae,
      Yes, we do plan to add bar­code scan­ning for both assets and for shop­ping top­ics in the future. We are eval­u­at­ing tech­nol­ogy choices for that right now. Once we nail down a more spe­cific release for this fea­ture, we’ll update it in our roadmap page.
      Best regards,
      Team LightArrow


  132. IPaddingmomma
    Aug 23, 2012

    Not hav­ing any luck adding to “My Apps”. I enter the info, hit save, and noth­ing hap­pens. Any suggestions?


    • LightArrow
      Aug 23, 2012

      It really depen­des on the app. For exam­ple, for Ever­note, just enter the app name in the title, and hit Save. It’ll auto­mat­i­cally pop­u­late the launch URL (Evernote://) and app id (which is needed for the icon).
      Some apps sim­ply work like that. Some have dif­fer­ent launch URLs (for exam­ple Face­book uses fb://) and many apps do not sup­port this fea­ture (the abil­ity to be launched like this by other apps).
      Pin­ter­est, Twit­ter, Quora, Flip­board, Kin­dle, Zite, Pan­dora work the same way — sim­ple like Ever­note — just enter the title and save.
      You have to google search the Launch URL for other apps, and the app Id in order to find the icon.
      Over the next few days, we’ll add to our online help on this by adding a data­base of sup­ported apps.
      Best regards,
      Team LightArrow


    • iPaddingmomma
      Aug 23, 2012

      I tried FB and it will not save. I com­plete all of the steps, hit “Save” and it returns me to the ‘My Apps’ screen with­out sav­ing. :-(


      • LightArrow
        Aug 23, 2012

        Please try this: enter Face­book as the title, and fb:// as the launch URL, and then tap Save.
        Also, we do make Face­book and Twit­ter avail­able out of the box as the two ini­tial entries in My Apps. Is that not what you see?
        Best regards,
        Team LightArrow


        • iPaddingmomma
          Aug 24, 2012

          No, the My Apps screen is com­pletely blank.


          • LightArrow
            Aug 24, 2012

            We’re look­ing into why it’d work for some and not for oth­ers. Just to be sure, in the My Apps view, you tap + to bring up the App Detail view, where you type in Ever­note for the App Name, and then tap Save. The detail view closes, and you are back in the My Apps view, but it is blank?


            • iPaddingmomma
              Aug 24, 2012

              I think it may have some­thing to do with iCloud sync­ing. I backed up my data, purged iCloud, unin­stalled the app and rein­stalled it again. The My Apps screen is work­ing with the pre-populated apps. I was even able to add an app. I will turn iCloud sync back on and see what hap­pens. Just so you know, I was fol­low­ing the pro­ce­dure you men­tioned when I was try­ing to add an app. I’m using an iPad 2.


              • LightArrow
                Aug 24, 2012

                Thank you for let­ting us know. Also, please make sure you have updated Life­Topix to 5.0.1 (which came out yes­ter­day) on all devices. Please let us know if you still have any issues.
                Best regards,
                Team LightArrow


                • iPaddingmomma
                  Aug 24, 2012

                  I updated yes­ter­day. Am I the only one with this issue?


                  • LightArrow
                    Aug 24, 2012

                    Thanks for let­ting us know you already updated to 5.0.1. So far, we have had a few users report­ing an issue with launch­ing apps, but not with sav­ing apps. Per­haps some­thing did not work right when you had enabled iCloud with 5.0 ear­lier which was caus­ing the app save prob­lem for you. We hope it all works smoothly now for you, but the devel­op­ment team is going to inves­ti­gate the code to see what could have caused your issue ear­lier. It’d of course be an issue with our app and not your usage, so we need to find the issue and fix it so it does not hap­pen again or with oth­ers.
                    We really appre­ci­ate your patience and coop­er­a­tion when you have issues — it really helps us make Life­Topix rock solid!
                    Best regards,
                    Team LightArrow


  133. Lydia
    Aug 23, 2012

    The upgrade is a home run! Thank you for the ded­i­ca­tion to mak­ing this the best app for keep­ing life orga­nized. Great Job!


    • LightArrow
      Aug 23, 2012

      Thank you so much, Lydia! Users like you make our day and inspire us to do more and bet­ter.
      Best regards,
      Team LightArrow


  134. Andrzej Folwaczny
    Aug 23, 2012

    The pre­vi­ous ver­sion was very use­ful, but a lit­tle bit bor­ing. Now this appli­ca­tion meets all my expec­ta­tions, even those with whom I did not know before :)
    Great job. Thank you.


    • LightArrow
      Aug 23, 2012

      Thank you, Andrzej! We’ll keep mak­ing it bet­ter and faster.
      Best regards,
      Team LightArrow


  135. Ian Cooper
    Aug 08, 2012

    Hi guys,
    I have seen your app in action and want to buy it.
    How­ever, I have seen men­tion of the immi­nent release of ver­sion 5.
    Should I wait, or will I be able to upgrade for free?


    • LightArrow
      Aug 08, 2012

      Hi Ian,
      5.0 will be a free update for exist­ing users. For an app update from the app store to be free, Apple requires that you are logged in as the same iTunes user which is used to orig­i­nally make the pur­chase.
      We are very excited about the 5.0 update — we hope to sub­mit it to Apple for review in the next 3–4 days, and Apple typ­i­cally takes 7–10 days for approval before it’s avail­able on the App Store.
      Best regards,
      Team LightArrow


  136. Robert McGuffee
    Jul 24, 2012

    I will buy this app for my iPod touch
    Can I access it on my Mac-air?


    • LightArrow
      Jul 24, 2012

      Hi Robert,
      We have a free com­pan­ion app on the mac app store called Life­Topix AirAc­cess: http://lightarrow.com/airaccess
      It con­nects to Life­Topix on your device (iPad, iPhone or iPod touch) and allows for eas­ier data entry/edit/viewing from the lux­ury of a Mac. It does not have a local data­base, but rather acts like a “remote con­trol” into Life­Topix on your device. We hope that helps.
      Best regards,
      Team LightArrow

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