• Team LightArrow { Hi Mauricio, Thank you for your interest. We will reach out to you when we launch our beta testing program in January. Do not hesitate to contact us again if you have any further comments or questions. Team LightArrow Austin TX } – Dec 18, 5:59 PM
  • Mauricio cohen { Hi Im very interested in the Mac version, could you please let me know when the beta version is available and please let me try it, thanks } – Dec 18, 5:55 PM
  • Team LightArrow { Hi David, Thank you for reaching out to us! We currently only support IMAP 4 for our email inbox accounts. We support Gmail, Yahoo, iCloud, Outlook.com, IMAP 4 and MS Exchange (only using basic authentication). We are working on broadening our email inbox features. Should you have any further questions or comments, do not hesitate to contact us again. Best Regards, Team LightArrow } – Dec 18, 2:41 PM
  • David { I want to add an email account but it is a pop account. I only see the imap for other accounts. What can I do? } – Dec 18, 1:33 PM
  • LightArrow Offers My.Shopping App at No Cost for the Holiday Season – Press Release Rocket { […] is based on the iOS and Mac-based LightArrow App Engine 8.3. The LightArrow App Engine provides a common set of functionality across LightArrow apps with […] } – Dec 12, 3:02 AM
  • Team LightArrow { Hi Christy, Thank you for reaching out to us. There is no automatic way to inherit the iOS Event color to the Appointment right now. However, one option is to set up context tag with the color you want and assign to the appointments. You also need to turn on the “Override Item Color with Context” in the Settings. Please don’t hesitate to contact us again if you have any further comments or questions. Jeff Team LightArrow Austin TX } – Dec 11, 5:24 PM
  • Christy { any way that my appointments could be color coded the same as my different iOS calendars if I add the appt in my agenda or convert an event to an appt? } – Dec 11, 12:09 PM
  • Team LightArrow { Hi Betty, Thank you for reaching out to us and for volunteering as a beta tester. We will be reaching out to users in early January, and we will keep you in the loop. Team LightArrow Austin, Texas } – Dec 09, 9:21 PM
  • Betty { Please sign me up as a beta tester for the Mac app. } – Dec 09, 8:39 PM
  • Team LightArrow { Hi, Thanks for reaching out to us and the kind words. That’s a great suggestion, and we will investigate integrating with Google or Apple maps in a future update. Currently, we support repeating schedules for appointments and tasks, and we plan to add repeating schedules for reminders in the future. Please do not hesitate to contact us again if you have any further questions or comments. Team LightArrow Austin, Texas } – Dec 09, 3:27 PM
  • Hans de Jong { Hi, I use LifeTopix several months, great app, don’t need a lot of other apps anymore! When setting a location in an event, some apps link with Google (or Apple) maps so you can use navigation from within your app. Are you working on this feature? Would be a nice one. And I miss recurring reminders. That’s all, folks! k.r. HHG de Jong Rhenen } – Dec 09, 3:08 PM
  • Team LightArrow { Hi Carlos, Thank you for reaching out to us. Being able to add a second phone number to a contact was supposed to be out with 8.3, which should be available next week. However, the feature was pushed out to our January update. If you have the “Pro Contacts Pack", you can create a custom field and add another phone number that way. Also, if the contact is linked to an iOS Contact and it has multiple phone numbers they will display in our App, and be available to call from the App. Please do not hesitate to contact us again if you have any further questions or comments. Team LightArrow Austin, Texas } – Dec 08, 5:16 PM
  • Carlos { how do i add a secondary phone to a contact only have primary phone ? Carlos } – Dec 08, 4:58 PM
  • LightArrow Inc | Getting Started With LightArrow Apps { […] PLEASE START WITH: Introduction and Overview – Tap Here. […] } – Dec 08, 3:10 PM
  • LightArrow Inc | Getting Started With LightArrow Apps { […] Compare Our Apps […] } – Dec 05, 3:34 PM
  • Team LightArrow { Hi Jim, Thanks for reaching out to us. You pay only once for the App and for all of our in-app purchases for all your iOS devices, as long as you use the same iTunes user account (same as the one you used to make the purchases). You can restore all the in-app purchases by opening the App on your iPad and going to “Set­tings” —> “In-App Pur­chases” and tap­ping on “Restore All Pur­chases” at the top of the screen. Please do not hesitate to contact us again if you have any further questions or comments. Team LightArrow Austin, Texas } – Dec 03, 2:00 PM
  • Jim { I purchased the whole package for my ipad and was under the impression I could share with my phone, I have everything on my phone but only a limited number of options on the ipad, how do I get everything on both devices? } – Dec 03, 1:04 PM
  • Team LightArrow { Hi Marie, Thank you for reaching out to us. At the bottom of this email, you will find a way to easily delete the repeating items from your Calendars using your Mac. If you delete the LifeTopix app itself, it never gets a chance to delete those entries in the calendar app. By default, LifeTopix creates certain calendar items on iOS calendar. You could also disable the creation of iOS Calendar counterparts for tasks/appointments, etc. from LifeTopix > Settings > My Settings > (scroll to the bottom) iOS Calendar Reminders. In the update that is coming in a week or so, you can delete all calendar items created by our app in bulk from inside the app. Instructions to easily delete the Calendar items: If you have access to a Mac, in the Calendar app on the Mac, there is a search field towards the top right. If you type in LifeTopix, then all the calendar items created by LifeTopix will show up (since they all have the term [LifeTopix] in their title). You can then click on the top one, then shift-click on the last one (in the search results window) to select them all, then either right-click to... } – Nov 27, 7:04 PM
  • Marie { I removed Life Topix, but I am still getting reminders for one repeating calendar event. How can I get it to stop, or how can I delete more than just each individual instance (the only option I am presented with)? Thanks! M. } – Nov 27, 4:04 PM
  • Team LightArrow { Hi, Thank you for reaching out to us! We are currently working on a full Mac OSX App and subsequently will work on a Windows App. And, We may start work on the Android version sometime in 2015. Best Regards, Team LightArrow Austin TX } – Nov 22, 6:15 PM
  • »»
357 replies
« Older Comments
    • Team LightArrow says:

      Hi David,

      Thank you for reaching out to us!

      We currently only support IMAP 4 for our email inbox accounts. We support Gmail, Yahoo, iCloud, Outlook.com, IMAP 4 and MS Exchange (only using basic authentication). We are working on broadening our email inbox features.

      Should you have any further questions or comments, do not hesitate to contact us again.

      Best Regards,
      Team LightArrow

      Reply
  1. Christy says:

    any way that my appointments could be color coded the same as my different iOS calendars if I add the appt in my agenda or convert an event to an appt?

    Reply
    • Team LightArrow says:

      Hi Christy,

      Thank you for reaching out to us.

      There is no automatic way to inherit the iOS Event color to the Appointment right now.
      However, one option is to set up context tag with the color you want and assign to the appointments. You also need to turn on the “Override Item Color with Context” in the Settings.

      Please don’t hesitate to contact us again if you have any further comments or questions.

      Jeff
      Team LightArrow
      Austin TX

      Reply
    • Team LightArrow says:

      Hi Carlos,

      Thank you for reaching out to us.

      Being able to add a second phone number to a contact was supposed to be out with 8.3, which should be available next week. However, the feature was pushed out to our January update. If you have the “Pro Contacts Pack”, you can create a custom field and add another phone number that way. Also, if the contact is linked to an iOS Contact and it has multiple phone numbers they will display in our App, and be available to call from the App.

      Please do not hesitate to contact us again if you have any further questions or comments.

      Team LightArrow
      Austin, Texas

      Reply
  2. Jim says:

    I purchased the whole package for my ipad and was under the impression I could share with my phone, I have everything on my phone but only a limited number of options on the ipad, how do I get everything on both devices?

    Reply
    • Team LightArrow says:

      Hi Jim,

      Thanks for reaching out to us.

      You pay only once for the App and for all of our in-app purchases for all your iOS devices, as long as you use the same iTunes user account (same as the one you used to make the purchases). You can restore all the in-app purchases by opening the App on your iPad and going to “Set­tings” —> “In-App Pur­chases” and tap­ping on “Restore All Pur­chases” at the top of the screen.

      Please do not hesitate to contact us again if you have any further questions or comments.

      Team LightArrow
      Austin, Texas

      Reply

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