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  • LightArrow { Hi Rodney, Great to hear from you again. We do agree, and do some "tap-removal" improvements over various updates. The overall organization is still quite rigid when it comes to several frequent operations. The examples you've given are good ones. We hope to make some improvements in the 9.0 update planned for early June. We also plan to improve the Hot List view (to make it more like a shortcuts dashboard). We really appreciate your thoughtful feedback. Best regards, Team LightArrow Austin, Texas } – Apr 16, 9:45 AM
  • LightArrow { Hi John, Thanks for reaching out! You can create task or an appointment, for the first date, and then go to the repeat schedule portion in its detail view and set up a monthly schedule. Each item will be created in the app, and will get both an iOS Calendar reminder as well as a local notification alert. Please let us know if you need anything else. You can also email us at support@lightarrow.com for additional questions, as well as check out the Self Help portion from the app's Help Center view. Best regards, Team LightArrow Austin, Texas } – Apr 16, 9:39 AM
  • Rod { hi, Just a request that I feel would make the crm and perhaps other components of lifetopix much more usable. The thing that makes lifetopix so powerful at times, I feel is also it's Achilles heel. That is its ability to record and organise so many 'lifetopix'. The thing that stops me predominantly using lifetopix all the time is the amount of clicks I need to do to record something. For example, I meet someone, I need to record their details. To do this inside lifetopix is a chore as it takes multiple clicks. My suggestion is a much more flexible ability of prioritising what's on the main menu. Let's say we put contacts front and centre, one click to open add contact, add the info, done! The search component of contacts is also an extra click that shouldn't need to be done, eg. When opening the contacts section it requires an extra tap to bring up search ability. I always need to search contacts. Why not have search bar ready and waiting? Summing up my thoughts, I think the main menu of lifetopix needs to be MUCH more flexible, giving the end user the ability to prioritise what's important... } – Apr 15, 5:06 PM
  • john chambers { how do you create a repeat monthly reminder???? } – Apr 15, 4:40 PM
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  • LightArrow { Hi Keanna, Thank you for reaching out. Being a loyal user, you and others deserve a more complete view into what is going on. You are right - we have moved our tentative dates for Android several times. After being completely focussed on iOS only, we were making progress on Windows and Android last year. However, our primarily iOS user base raised the importance and priority of a full Mac version, Pro Contacts (CRM features), Pro Inbox (easily harvesting info from Email and social), and better Calendar features. Being a small team (all in Austin, Texas), we chose not to handle too many platforms at the same time as moving our highest priorities forward. We delivered on those priorities, and have been exclusively focussed on the Mac version for the last several months. We continued to update our Roadmap page with our adjusted priorities, which are mainly driven by our user base. We are truly sorry regarding Android support being delayed as a result. You are not alone - we have disappointed several folks who have asked for our app on Android. It is always tough for us in having to delay or even say no to certain things along... } – Apr 02, 8:29 AM
  • Keanna { Hey. I've been a loyal user for going on about a year and a half with Lifetopix. I understand that delays happen with development, but what's holding up the Android version of the app? Are you waiting on redoing the engine? Not enough developers? When are we going to get an update of real meat on the Android version? As a consumer, my faith in the brand gets shaken when timelines are promised, then moved without explanation. :/ I'm really wishing you guys the best, but I'm at the point where I'd tell people "don't hold your breath" for the Android version. } – Apr 01, 6:50 PM
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  • »»
365 replies
« Older Comments
  1. Rod says:

    hi,
    Just a request that I feel would make the crm and perhaps other components of lifetopix much more usable. The thing that makes lifetopix so powerful at times, I feel is also it’s Achilles heel. That is its ability to record and organise so many ‘lifetopix’.
    The thing that stops me predominantly using lifetopix all the time is the amount of clicks I need to do to record something. For example, I meet someone, I need to record their details. To do this inside lifetopix is a chore as it takes multiple clicks. My suggestion is a much more flexible ability of prioritising what’s on the main menu. Let’s say we put contacts front and centre, one click to open add contact, add the info, done!
    The search component of contacts is also an extra click that shouldn’t need to be done, eg. When opening the contacts section it requires an extra tap to bring up search ability. I always need to search contacts. Why not have search bar ready and waiting?
    Summing up my thoughts, I think the main menu of lifetopix needs to be MUCH more flexible, giving the end user the ability to prioritise what’s important in their ‘lifetopix’
    I do love your app, but have noticed I have not been using it as much lately, when I asked myself why? It was solely because of the time factor! Too long to enter data that needs to be quickly, simply and efficiently entered.
    Kind regards
    Rodney Day

    Reply
    • LightArrow says:

      Hi Rodney,

      Great to hear from you again.

      We do agree, and do some “tap-removal” improvements over various updates. The overall organization is still quite rigid when it comes to several frequent operations. The examples you’ve given are good ones. We hope to make some improvements in the 9.0 update planned for early June. We also plan to improve the Hot List view (to make it more like a shortcuts dashboard).

      We really appreciate your thoughtful feedback.

      Best regards,
      Team LightArrow
      Austin, Texas

      Reply
  2. Wolfgang says:

    Thanks again! I am eager to see an improved URL-scheme Integration.

    I think, I identified a bug with the Web Feed inbox: If I search the web with the Rule Type “Web Search” using a search term. the results are shown with Google. BUT if I select a page out of the search results, open it and want to return to the Google serach results, I am ending up in the Inboxes section! No way to return to the Google results, so I am constraint to start the inbox “Web Search” again. It’s obvious, that this behaviour isn’t helpful at all. It should functioning like the Bookmarks section with the arrow in the upper right edge.

    Best regards

    Wolfgang

    Reply
    • LightArrow says:

      Wolfgang,

      You are correct, The back button inside the results web view is missing (should be on the top right).
      Our apologies. We’ll fix that in the nest update.

      Team LightArrow
      Austin, Texas

      Reply
      • Wolfgang says:

        Hi LightArrow team,

        I think, I found another small bug: If I add a new Task Status, it is not possible to select an equivalent status. The preselected “Not started” status cannot be changed.

        Best regards
        Wolfgang

        Reply
        • Team LightArrow says:

          Hi Wolfgang,

          Thanks for reaching out to us again. We are able to reproduce the issue, and it will be fixed in the next update. Until then, there is a workaround. When you add a new status, do not enter a comment until after you set an equivalent status. After entering a comment we noticed the equivalent status cannot be changed.

          Hope that helps. Please do not hesitate to contact us again if you have any further questions or comments.

          Team LightArrow
          Austin, Texas

          Reply
          • Wolfgang says:

            Hello again,

            thanks for the tipp!

            Calendar views:
            It would be nice, if there could be an option for setting the individual time the Lifetopix user regularly starts his (working) day, e.g. 7:00 a.m. So it wouldn’t be necessary to scroll down every day from 0:00 a.m. Further more it would be nice, if the font of the timetable in the Calendar Day and Week views could be a bit larger and so better readable, even without eyeglasses ;).

            Best regards
            Wolfgang

            Reply
    • Team LightArrow says:

      Hi David,

      Thank you for reaching out to us!

      We currently only support IMAP 4 for our email inbox accounts. We support Gmail, Yahoo, iCloud, Outlook.com, IMAP 4 and MS Exchange (only using basic authentication). We are working on broadening our email inbox features.

      Should you have any further questions or comments, do not hesitate to contact us again.

      Best Regards,
      Team LightArrow

      Reply
  3. Christy says:

    any way that my appointments could be color coded the same as my different iOS calendars if I add the appt in my agenda or convert an event to an appt?

    Reply
    • Team LightArrow says:

      Hi Christy,

      Thank you for reaching out to us.

      There is no automatic way to inherit the iOS Event color to the Appointment right now.
      However, one option is to set up context tag with the color you want and assign to the appointments. You also need to turn on the “Override Item Color with Context” in the Settings.

      Please don’t hesitate to contact us again if you have any further comments or questions.

      Jeff
      Team LightArrow
      Austin TX

      Reply
    • Team LightArrow says:

      Hi Carlos,

      Thank you for reaching out to us.

      Being able to add a second phone number to a contact was supposed to be out with 8.3, which should be available next week. However, the feature was pushed out to our January update. If you have the “Pro Contacts Pack”, you can create a custom field and add another phone number that way. Also, if the contact is linked to an iOS Contact and it has multiple phone numbers they will display in our App, and be available to call from the App.

      Please do not hesitate to contact us again if you have any further questions or comments.

      Team LightArrow
      Austin, Texas

      Reply
  4. Jim says:

    I purchased the whole package for my ipad and was under the impression I could share with my phone, I have everything on my phone but only a limited number of options on the ipad, how do I get everything on both devices?

    Reply
    • Team LightArrow says:

      Hi Jim,

      Thanks for reaching out to us.

      You pay only once for the App and for all of our in-app purchases for all your iOS devices, as long as you use the same iTunes user account (same as the one you used to make the purchases). You can restore all the in-app purchases by opening the App on your iPad and going to “Set­tings” —> “In-App Pur­chases” and tap­ping on “Restore All Pur­chases” at the top of the screen.

      Please do not hesitate to contact us again if you have any further questions or comments.

      Team LightArrow
      Austin, Texas

      Reply

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