Our Inbox feature is not meant to replace an email client, but rather provide a powerful way to harvest, convert and organize data from a wide variety of sources (Email Inboxes, Evernote, Twitter, Facebook, and Web). It does support some basic client functionality that we keep improving upon.
We support the following Email types:
- GMail (including Corporate Email accounts hosted on GMail, and 2-step Auth support)
- Exchange with basic authentication (including TLS & StartTLS options) *
- Other generic IMAP 4 servers with basic auth (including TLS & StartTLS options) *
Limitations for Exchange and Generic IMAP Email Support:
- We have limited support for corporate email accounts that use proprietary or corporate domain-based authentication
- For exchange, we currently do not support the proprietary Microsoft NTLM authentication due to the limitations of the underlying 3rd party technology we use in our apps. Corporate MS Exchange configurations usually support a few other authentication methods, especially for web and mobile clients. We have over time been adding more client like features to this module.
Example Setting for Exchange:
Here are the settings we’ve tried with Exchange option in the inbox account detail view for our test outlook.com (Outlook 365) account (that uses Exchange):
- Server name: imap-mail.outlook.com
- Server port: 993
- Connection Type: TLS
Limitations for Search in Generic IMAP:
Our Email Inbox Feed Rule uses IMAP SEARCH command to search for emails based on the criteria entered.
For eg., the “Search in Email” field of the Email Inbox Rule Detail view searches for that text in the Subject and Body of the email.
And, the “Senders” field of the Email Inbox Rule Detail view searches for the senders (“From”) of the emails.
When you have multiple email accounts selected for a rule, we sequentially search for emails (with your given search criteria) across all of those email accounts.
Since search is an expensive operation, sometimes, the email inbox feeds can timeout, depending upon the load on the servers.
We have no control over how IMAP servers implement and handle search requests from our Email Inbox Rule Feeds.