If the LifeTopix database has a reference to a file in your device that cannot be found, you will see a broken link icon. This could happen if you delete a LifeTopix photo/video file from your device without using LifeTopix to perform the delete operation. It could also happen if you delete a LifeTopix photo/video file from within LifeTopix, but then you subsequently perform a restore of an email backup that was performed before the photo/video deletion.