My Inboxes
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Shortcuts to an Organized Life.

WHAT CAN I DO HERE?

Whether you’re a busi­ness per­son, par­ent, or stu­dent, you’re inun­dated with infor­ma­tion from many sources — includ­ing email, social media, and the web. Most likely, you’re hop­ping between Twit­ter, Email, Face­book, and the web to keep up with all of this infor­ma­tion. The My Inboxes view is designed to be a sin­gle source for view­ing and har­vest­ing infor­ma­tion from all of these chan­nels. Fur­ther­more, you can fil­ter this infor­ma­tion so you can find data that’s impor­tant for you or your busi­ness by sav­ing com­mon searches with key­words, time­frames, and account names (peo­ple). As you dis­cover and har­vest infor­ma­tion from mul­ti­ple sources, you can make this infor­ma­tion action­able. For exam­ple, your super­vi­sor might request that you cre­ate a report via email or you might find a webi­nar men­tioned on Twit­ter that you want to attend. You can con­vert these action­able items from web, email, or social chan­nels into items you can take action on such as: tasks, notes, events, projects, trips, vis­i­tors, or prod­ucts. For exam­ple, you can con­vert the webi­nar invi­ta­tion found on Twit­ter into an event in just a few sim­ple taps – no app switch­ing is required.

If you fol­low the Get­ting Things Done® (GTD®) method, an inbox is “sim­ply the place where all the incom­ing things land.” Being able to record your ideas eas­ily in a reli­able sys­tem for later analy­sis rep­re­sents the Col­lec­tion phase of the GTD method­ol­ogy. My Inboxes assists you in your imple­men­ta­tion of the inbox in the GTD method.

The My Inboxes view also pro­vides basic email and social media func­tion­al­ity, such as view­ing, con­fig­ur­ing, and delet­ing of the mes­sages in your chan­nels. In addi­tion, the app makes con­tact man­age­ment easy by allow­ing you to add email senders and recip­i­ents from email mes­sages that you receive to your con­tacts and con­tact groups in a few sim­ple taps. It’s also impor­tant to note that you can save attach­ments to your online fold­ers (such as Box or Drop­box) or to your local fold­ers from this view. Social media func­tions are also avail­able, such as inter­act­ing with your friends and fol­low­ers, and are dis­cussed below in the detailed online help.

Impor­tant: The inbox func­tion­al­ity is not meant to replace your Email, Face­book or Twit­ter clients. It aims to give you the abil­ity to extract action­able infor­ma­tion from those sources into the app via con­fig­urable feed rules uti­liz­ing text search and other cri­te­ria. Email feeds read only the Inbox folder of sup­ported Email accounts, and go back to 1000 items at most. We have given some basic client func­tion­al­ity such as reply, retweet, etc. We will con­tinue to enhance this fea­ture set over future updates with user feed­back as well as new innovations.

Note: LightAr­row apps cur­rently do not sup­port email accounts that are using 2-step verification.

Note: Advanced fea­tures require the Pro Inbox in-app purchase.

NOTE: This func­tion­al­ity is not meant to replace your Email, Face­book or Twit­ter clients. It aims to give you the abil­ity to extract action­able infor­ma­tion from those sources into the app via con­fig­urable feed rules uti­liz­ing text search and other cri­te­ria. Email feeds read only the Inbox folder of sup­ported Email accounts, and go back to 1000 items at most. We have included some basic client func­tion­al­ity for con­ve­nience, such as reply, retweet, etc. We will con­tinue to enhance this fea­ture set over future updates with user feed­back as well as new innovations.

NOTES ABOUT IN-APP PURCHASES

The Pro Inbox Pack allows you to cre­ate cus­tom inbox rules for Twit­ter, Face­book, email and web con­tent. Con­vert inbox items to action­able app items such as tasks, projects, prod­ucts, appoint­ments, host­ing events, attend­ing events, notes, trips, vis­i­tors, and inbox items — and extract book­marks and files. Sup­port for email rules includes Gmail, iCloud Mail, Yahoo Mail, Outlook.com/Live.com.

Pur­chase extra inbox rules in packs of 10, 20, 50, or 100. Once you pur­chase the Pro.Inbox pack, you will receive 10 cus­tom inbox rules for cre­at­ing social, email and web feeds.  These packs are cumu­la­tive. For exam­ple, if you pur­chase the 10 pack and the 20 pack at a later time, you can man­age a total of 40 inbox rules (with the out-of-box rules).

GLOSSARY OF TERMS

Clip­board: Holds text from the clip­board of your iOS device.

Feed Accounts: Your own email and social media accounts.

Feeds: Tiles that con­tain your mes­sages that are har­vested from dif­fer­ent sources (email, Twit­ter, Face­book, and the Web).

Rules: Bound­aries for the infor­ma­tion you are har­vest­ing from email, social media, and the web (e.g. fil­ter by key­words, peo­ple, num­ber of days, etc.).

Quick Inbox: Cap­tures and holds any type of infor­ma­tion quickly so you can pro­vide more detailed infor­ma­tion, such as a due date, later as time per­mits. Quick Inbox items can be con­verted to other types of objects, such as tasks or appointments.

ALERTS

Any item in the Quick Inbox that’s open and due in the future for five days appears in the Alerts sec­tion of the My Inboxes view. Clip­board text also dis­plays in the Alerts sec­tion to let you know that you have text you haven’t yet applied to an item.

MANAGING FEEDS

Set­ting up feeds for your email, social media accounts, and the web allows you to har­vest infor­ma­tion from sev­eral chan­nels all at once. This saves you time because you no longer have to view this infor­ma­tion by switch­ing to sev­eral dif­fer­ent apps each day. In addi­tion, once feeds are set up, you can con­vert their mes­sages into action­able items such as tasks or events.

Your LightAr­row app includes default feeds to get you started. They are indi­cated by yel­low tiles and include:

  • My Time­line — Your Face­book timeline
  • My News Feed — Your Face­book news feed
  • Favor­ited tweets — Tweets you’ve favorited
  • Home — Your Twit­ter Home view
  • My Tweets — Your own tweets
  • Tweets Near Me — Tweets within a 1 mile radius
  • What’s Trend­ing — What’s trend­ing on Twit­ter in the United States

How to set up email feed accounts in My Inboxes:

By adding your email accounts to My Inboxes, you can con­vert email mes­sages to action­able items, such quick inbox items, tasks, notes, events, projects, trips, vis­i­tors, or prod­ucts. For exam­ple, you can con­vert a webi­nar invi­ta­tion to an event in just a few sim­ple taps.

  1. Tap the Feed Accounts tile in the My Inboxes view.
  2. Tap Add Email Account.
  3. Type a name to dis­play (on the new tile that this process cre­ates) as a title in the email in the Name field.
  4. Choose the type of email (Gmail, Yahoo, iCloud, or Outlook.com) from the Email Type field.
  5. Type your email (Email field) and pass­word (Pass­word field) and tap Save.

Note: If you want to remove an email account, sim­ply select it from the Feed Accounts tile and tap the Trash can in the lower right of the screen.

How to add your social media feed accounts:

By adding your own social media accounts, you can con­vert their items to action­able items, such as quick inbox items, tasks, notes, events, projects, trips, vis­i­tors, or prod­ucts. For exam­ple, you can con­vert an arti­cle you want to read that you found on Twit­ter into a task in just a few sim­ple taps.

Note: If you’re sync­ing mul­ti­ple iOS devices, for Twit­ter, you must set up the same Twit­ter accounts on all of your devices. The cre­den­tials do not sync for secu­rity reasons.

  1. Tap the Feed Accounts tile in the My Inboxes view to view the accounts that are cur­rently setup.
  2. Go to your device’s Set­tings app.
  3. Locate Twit­ter and/or Facebook.
  4. Turn the switch to the ON posi­tion for the LightAr­row app you’re using. Alter­na­tively, switch to the OFF posi­tion to deny access.
  5. Return to the LightAr­row app and con­firm access in the Feed Accounts tile.

USING THE QUICK INBOX

The Quick Inbox is for quickly gath­er­ing items that you wish to act on sooner or later. These items come from sev­eral sources, includ­ing email and social media chan­nels. Being able to record your ideas eas­ily in a reli­able sys­tem for later analy­sis rep­re­sents the Col­lec­tion phase of the GTD method­ol­ogy. My Inboxes assists you in your imple­men­ta­tion of the inbox in the GTD method. The Quick Inbox is the “hold­ing area” or “bench” for these “to-do” items.

How to quickly add items to the Quick Inbox for later reference:

  1. Tap the Quick Inbox tile in the Inboxes view.
  2. Tap the plus sign to dis­play the New Inbox Item view.
  3. Type a title, act by date (optional) and choose Soon or Some­day. You can choose to con­vert these items to tasks or other items at a later time.
  4. Tap Save. The item is added to the Quick Inbox it will also appear in it’s respec­tive topic.

How to Con­vert Quick Inbox items:

  1. Tap the Quick Inbox tile in the Inboxes view.
  2. Tap Con­vert.
  3. Select the type of item you wish to con­vert the item to, such as: Task, Project, Shop­ping List, Gift for Oth­ers, Appoint­ment, Reminder, Host­ing Event, Attend­ing Event, Note, Trip, or Visitor.
  4. Con­firm the con­ver­sion. Note: In My Set­tings, you can choose if Quick Inbox items should be deleted after con­ver­sion. By default, they are not.

CREATING FEEDS FOR YOUR COMMON SOCIAL MEDIA, EMAIL, AND WEB SEARCHES (NEW RULE VIEW)

Each time you cre­ate a new feed in your app, the My Inboxes view is pop­u­lated with a tile for your feed. Rules in My Inboxes help you get pro­duc­tive by giv­ing you quick access to your most commonly-searched items. By cre­at­ing rules for your feeds, you can view commonly-searched infor­ma­tion from email, Twit­ter, Face­book and the web — and save these searches. You can act on infor­ma­tion that you dis­cover by con­vert­ing the mes­sages or other infor­ma­tion to tasks, events, etc. You can inter­act with these mes­sages directly from the app.

How to cre­ate an email rule to fil­ter your email mes­sages by keywords:

If you want to quickly find infor­ma­tion in your email inbox about a per­son, place, or thing, you can cre­ate an email rule. For exam­ple, if you want to find every email that men­tions your supervisor’s name, you can con­fig­ure a tile for it.

  1. Tap the plus sign in the My Inboxes view and select Email Feed.
  2. Type a title for the rule to describe it and dis­tin­guish it from other rules.
  3. Tap the account(s) you wish to use. (You must first make sure you’ve added your email accounts to Feed Accounts.)
  4. Add a per­son; type the text to search; and/or add the num­ber of days to go back for the search (all key­words that you use will be searched).
  5. Turn the Include Read switch to YES if you want to search Read email.
  6. Tap Save and a tile is added to the My Inboxes view. You can view, con­fig­ure, or delete the infor­ma­tion from the new tile.

How to cre­ate a Twit­ter rule to view spe­cific infor­ma­tion on Twitter:

If you want to quickly find infor­ma­tion on Twit­ter about sub­jects and/or peo­ple you’re inter­ested in, cre­ate a Twit­ter rule. For exam­ple, if you like coun­try music, you can cre­ate a rule with the key­word “Coun­try Music,” and nar­row it down more by adding your favorite artist’s Twit­ter han­dle. You can also cre­ate rules that include your pri­vate and pub­lic twit­ter lists, which allows you to quickly view tweets from peo­ple with com­mon interests.

  1. Tap the plus sign in the My Inboxes view and select Twit­ter Feed.
  2. Type a title for the rule to describe it and dis­tin­guish it from other rules.
  3. Tap the account(s) you wish to use.
  4. Select a Search type, such as My Home (Your Twit­ter Home view), My Tweets (spec­i­fies your tweets only), My Lists (your per­sonal twit­ter lists), Per­son (a cho­sen account), Pub­lic Lists (pub­lic Twit­ter lists), or All Twit­ter (search all of Twit­ter for a spe­cific string).
  5. If you want to nar­row the search to a par­tic­u­lar per­son, type their name in the Per­son field,  tap the Search icon, and select the user.
  6. Type the key­word you want to search for in the Look for field.
  7. Enter the num­ber of days you want the search to go back in the Num­ber of days field.
  8. Tap Save and a tile is added to the My Inboxes view. You can view, con­fig­ure, or delete the infor­ma­tion from the new tile.

How to cre­ate a Face­book rule to view spe­cific infor­ma­tion on Facebook:

If you want to quickly find infor­ma­tion on Face­book about sub­jects and/or peo­ple you’re inter­ested in, cre­ate a Face­book rule. For exam­ple, if you like pro­duc­tiv­ity arti­cles, you can cre­ate a rule with the hash­tag “#Productivity.”

  1. Tap the plus sign in the My Inboxes view and select Face­book Feed.
  2. Type a title for the rule to describe it and dis­tin­guish it from other rules.
  3. Tap the account(s) you wish to use.
  4. Choose a Search type such as, My Time­line (Your Face­book Time­line), My News Feed (your Face­book News Feed), User Time­line (a dif­fer­ent user’s time­line), or All Face­book (all of Facebook).
  5. If you want to nar­row the search to a par­tic­u­lar per­son, type their name in the Per­son field,  tap the Search icon, and select the user.
  6. Type the key­word you want to search for and type the num­ber of days you want the search to go back in the Num­ber of days field.
  7. Tap Save and a tile is added to the My Inboxes view. You can view, con­fig­ure, or delete the infor­ma­tion from the new tile.

How to cre­ate a web rule to view spe­cific infor­ma­tion on the web:

If you want to quickly find infor­ma­tion on the entire web or on a cho­sen web­site, you can cre­ate a web rule. For exam­ple, if you want to view infor­ma­tion about your com­pany each day, you can set up a rule with your company’s name. In addi­tion, you can search for a sub­ject on a web­site by spec­i­fy­ing the website’s address.

  1. Tap the plus sign in the My Inboxes view and select Web Feed.
  2. In the New Rule view, From the Rule Type field, select a rule type, such as Web Search (entire web), Spec­ify URL (a cho­sen URL with­out a key­word search).
  3. Type the key­word you want to search for in the Search Term field.
  4. If you want to limit the search to a web­site, type the URL into the Limit to Web­site field. Some web­sites require “www,” while other sites do not.
  5. Tap Save and a tile is added to the My Inboxes view. You can view, con­fig­ure, or delete the infor­ma­tion from the new tile.

CONVERTING ITEMS IN FEEDS/CLIPBOARD TO ACTIONABLE ITEMS

My Inboxes makes it easy to con­vert your feed items to action­able items from email, social chan­nels, or the web. You can con­vert these items to: quick inbox items, tasks, notes, events, projects, trips, or vis­i­tors. For exam­ple, you can con­vert a Webi­nar invi­ta­tion found on Twit­ter into an event in just a few sim­ple taps – no app switch­ing is required.

Note: In My Set­tings, you can set whether or not Quick Inbox items are deleted after con­ver­sion. By default, they’re not deleted after conversion.

How to con­vert Clip­board text a note:

If you have text saved in your device’s clip­board that you want to keep for future use, such as ref­er­ence mate­r­ial for a project, you can eas­ily con­vert this text to a note or you can append the text to an exist­ing note.

  1. Tap My Inboxes in the left panel of the main view.
  2. Tap the Clip­board tile.
  3. Tap the Con­vert icon on the bot­tom left. Three choices dis­play, which include Con­vert to Any TypeCre­ate as Note and Asso­ciate, or Append to Exist­ing Note.
  4. Select an item to con­vert to (or) choose the item to con­vert to (or) choose the note you wish to append to.
  5. Com­plete the required actions and tap Save.

How to con­vert an email mes­sage to an action­able item:

If you receive an email with some­thing you want to act on, you can con­vert it to an action­able item. For exam­ple, if you’re research­ing a sub­ject and you want to add ref­er­ence mate­r­ial from an email to a note, you can do so with this action.

  1. Tap the email feed tile and tap View.
  2. Tap the email mes­sage you wish to con­vert to an action­able item.
  3. Tap Con­vert and three choices dis­play, which include Con­vert to Any TypeCre­ate as Note and Asso­ciate, or Append to Exist­ing Note. If you’re using Ever­note® or Too­dledo®, you’re also given options to con­vert to an Ever­note or Too­dledo note. Alter­na­tively, choose Smart Con­vert for the app to nar­row down the choices based on the best alternatives.
  4. Select an item to con­vert to (or) choose the item to con­vert to (or) choose the note you wish to append to.
  5. If you chose to cre­ate a note and asso­ciate an item with it, you will be asked to choose an item (such as a project or ser­vice provider).
  6. Com­plete the required actions and tap Save.

How to con­vert a tweet to an action­able item:

If you find a tweet with some­thing you want to act on, you can con­vert it to an action­able item. For exam­ple, if you find an arti­cle you want to read later, you can do so with this action by con­vert­ing it to a note.

  1. Tap the Twit­ter feed tile and tap View.
  2. Tap the tweet you wish to con­vert to an action­able item.
  3. Tap Con­vert and three choices dis­play, which include Con­vert to Any TypeCre­ate as Note and Asso­ciate, or Append to Exist­ing Note. If you’re using Ever­note® or Too­dledo®, you’re also given options to con­vert to an Ever­note or Too­dledo note. Alter­na­tively, choose Smart Con­vert for the app to nar­row down the choices based on the best alternatives.
  4. Select an item to con­vert to (or) choose the item to con­vert to (or) choose the note you wish to append to.
  5. If you chose to cre­ate a note and asso­ciate an item with it, you will be asked to choose an item (such as a project or ser­vice provider).
  6. Com­plete the required actions and tap Save.

How to con­vert a Face­book mes­sage to an action­able item:

If you see a Face­book mes­sage with some­thing you want to act on, you can con­vert it to an action­able item. For exam­ple, if you see a mes­sage about a sale on a shoe you want to pur­chase, you can con­vert it to a product.

  1. Tap the Face­book feed tile and tap View.
  2. Tap the Face­book mes­sage you wish to con­vert to an action­able item.
  3. Tap Con­vert and three choices dis­play, which include Con­vert to Any TypeCre­ate as Note and Asso­ciate, or Append to Exist­ing Note. If you’re using Ever­note® or Too­dledo®, you’re also given options to con­vert to an Ever­note or Too­dledo note. Alter­na­tively, choose Smart Con­vert for the app to nar­row down the choices based on the best alternatives.
  4. If you chose to cre­ate a note and asso­ciate an item with it, you will be asked to choose an item (such as a project or ser­vice provider).
  5. Select an item to con­vert to (or) choose the item to con­vert to (or) choose the note you wish to append to.
  6. Com­plete the required actions and tap Save.

How to con­vert a web item to an action­able item:

If you dis­cover some­thing on the web that you want act on, you can con­vert it to an action­able item. For exam­ple, if you see an arti­cle you wish to read later, you can con­vert it to a note or task.

  1. Tap the web feed tile and tap View.
  2. Tap and hold an item from the web search to select the text and select Process in LightAr­row App
  3. The web page dis­plays and you’ll find an Actions menu at the bot­tom left.
  4. Tap Con­vert and three choices dis­play, which include Con­vert to Any TypeCre­ate as Note and Asso­ciate, or Append to Exist­ing Note.
  5. If you chose to cre­ate a note and asso­ciate an item with it, you will be asked to choose an item (such as a project or ser­vice provider).
  6. Select an item to con­vert to (or) choose the item to con­vert to (or) choose the note you wish to append to.
  7. Com­plete the required actions and tap Save.

DELETING FEEDS

Some­times you might cre­ate a feed that you no longer need to use so you might wish to delete. Keep in mind that you can­not edit or remove the default feeds, such as Favor­ited Tweets, What’s Trend­ing, etc.

How to delete a feed:

  1. Tap on a tile that con­tains the feed you wish to delete.
  2. Tap Delete.

INTERACTING ON TWITTER

You can inter­act with oth­ers on Twit­ter directly from your LightAr­row app. You can retweet, reply to, and favorite tweets. In addi­tion, you can fol­low users directly from your LightAr­row app.

How to retweet tweets:

  1. Tap the tile that con­tains your Twit­ter feed and tap View.
  2. Tap a tweet, and then tap the Twit­ter but­ton and choose Retweet.
  3. Edit the tweet as desired and tap Send to retweet it. If you change your mind, tap Close and tap the back arrow.

How to reply to tweets:

  1. Tap the tile that con­tains your Twit­ter feed and tap View.
  2. Tap a tweet, and then tap the Twit­ter but­ton and choose Reply.
  3. Type the tweet as desired and tap Send. If you change your mind, tap Close and tap the back arrow.

How to fol­low users:

  1. Tap the tile that con­tains your Twit­ter feed and tap View.
  2. Tap a tweet, and then tap the Twit­ter but­ton and choose Fol­low or view the tweet by tap­ping view and choos­ing the same option from the menu at the bot­tom left.
  3. If you have mul­ti­ple Twit­ter accounts, choose the account you wish to fol­low from by tap­ping it.

How to “favorite” users’ tweets:

  1. Tap the tile that con­tains your Twit­ter feed and tap View.
  2. Tap a tweet, and then tap the Twit­ter but­ton and choose Favorite or view the tweet by tap­ping view and choos­ing the same option from the menu at the bot­tom left.
  3. If you have mul­ti­ple Twit­ter accounts, choose the account you wish to “favorite” from by tap­ping it.

INTERACTING ON FACEBOOK

You can inter­act with oth­ers on Face­book directly from your LightAr­row app. You can reply to Face­book posts and com­ment on Face­book posts.

How to view Face­book posts:

  1. Tap the tile that con­tains your Face­book feed and tap View.
  2. Some details on posts might not be avail­able because of per­mis­sions. For some users, you might be required to log in as indicated.

How to reply to Face­book posts:

  1. Tap the tile that con­tains your Face­book feed and tap View.
  2. Tap a post, and then tap the Face­book but­ton and choose Reply.
  3. Type your reply in the avail­able field and tap Post. If you change your mind, tap Close and tap the back arrow.

How to view Face­book comments:

  1. Tap the tile that con­tains your Face­book feed and tap View.
  2. Tap a post, and then tap the Face­book but­ton and choose Com­ments.

How to “like” Face­book posts:

  1. Tap the tile that con­tains your Face­book feed and tap View.
  2. Tap a post, and then tap the Face­book but­ton and choose Like.

INTERACTING WITH EMAIL MESSAGES

Before you begin inter­act­ing with email, you must tap Feed Accounts to set up your email accounts, and then set up feeds for your email accounts. With email, you can inter­act by reply­ing, for­ward­ing, reply­ing to all, and mark­ing as unread.

How to reply to an email mes­sage or for­ward an email message:

  1. Tap the tile that con­tains your Email feed and tap View.
  2. You can reply directly from this view by tap­ping the Email but­ton and choos­ing Reply, Reply All, or For­ward. Alter­na­tively, tap View to read the mes­sage and use the menu at the bot­tom left with the same options.
  3. Com­plete the mes­sage, and tap Send.

How to mark an email mes­sage as read:

  1. Tap the tile that con­tains your Email feed and tap View.
  2. You can mark the email mes­sage as read from this view by tap­ping the Email but­ton and choos­ing Mark As Read. Alter­na­tively, tap View to read the mes­sage and use the menu at the bot­tom left with the same option.
  3. The mes­sage will now appear as read.

SAVING EMAIL SENDERS TO YOUR CONTACTS AND CONTACT GROUPS

LightAr­row apps make it easy to save senders to your app’s con­tacts or con­tact groups in a few sim­ple taps. Once you’ve added your friends, fam­ily, and col­leagues to your app’s con­tacts, you can save them to your iOS con­tacts in just a few sim­ple taps.

How to con­vert an email sender to a contact:

  1. Tap the tile that con­tains your Email feed.
  2. You can save the con­tact from this view by tap­ping the Peo­ple but­ton and choos­ing Con­vert Sender to Per­son.
  3. If you want to view the details of the con­tact, tap OK. Oth­er­wise, click Can­cel. If you click Can­cel, the con­tact is added but the details are not shown.
  4. If you chose to view the Con­tact, it is dis­played with the infor­ma­tion from the email completed.

How to con­vert all email senders and recip­i­ents from an email mes­sage to contacts:

  1. Tap the tile that con­tains your Email feed and tap View.
  2. You can save the contact(s) from this view by tap­ping the Peo­ple but­ton and choos­ing Con­vert Every­one to Per­sons.
  3. Tap OK and the peo­ple are added to your app’s contacts.

How to con­vert an email sender to a con­tact and add the con­tact directly to a group:

  1. Tap the tile that con­tains your Email feed.
  2. You can save the con­tact from this view by tap­ping the Peo­ple but­ton and choos­ing Add Sender to Group.
  3. Pick a group by tap­ping it from the Groups view.
  4. If you want to view the details of the con­tact, tap OK. Oth­er­wise, click Can­cel. If you click Can­cel, the con­tact is added but the details are not shown.
  5. If you chose to view the con­tact, the Con­tact Group view is dis­played with the added Contact.

How to con­vert all email senders and recip­i­ents from an email mes­sage to a group:

  1. Tap the tile that con­tains your Email feed.
  2. You can save the contact(s) from this view by tap­ping the Peo­ple but­ton and choos­ing Add Every­one to Group.
  3. Pick a group by tap­ping it from the Groups view.
  4. Tap OK and the contact(s) are added to your app’s contacts.

SAVING EMAIL ATTACHMENTS TO ONLINE OR LOCAL FOLDERS

If an email mes­sage con­tains an attach­ment, the app makes it easy to save it to a local folder or to an online folder (such as Box or Drop­box). If you wish to save your attach­ment to an online folder, make sure to set up online fold­ers in the Notes + Files topic.

How to save attach­ments from your messages:

  1. Tap the tile that con­tains your feed, tap the email mes­sage, and then tap Save Attached.
  2. Alter­na­tively, if you wish to view the mes­sage before down­load­ing the attach­ment, tap View, then select the Save Attach­ment option from the bot­tom left of the view.
  3. When the list of fold­ers dis­plays, choose the folder you wish to save the attach­ment to, and then tap Save.

20 Comments


  1. Sasi
    Apr 07, 2014

    Hi,
    A great app. Just a con­cern .… It seems that there is no pro­vi­sion for open­ing mail attach­ments. Is there any solution ?


    • Team LightArrow
      Apr 07, 2014

      Hi Sasi,

      Thank you for reach­ing out to us.

      If an email has an attach­ment you can save them to a local folder like My Doc­u­ments. Please fol­low­ing these steps:
      1. Go to the My Inboxes view.
      2. Select the email feed tile.
      3. Then select View.
      4. Next tap on an email that has an attach­ment. You’ll see a “Save Attached” but­ton, and you can select a Folder to save the attachment.

      You can also save the attach­ments to the online fold­ers if you have them setup.

      Once the attach­ment is saved you can then open the Doc­u­ments folder and view the attach­ment. Go to the Notes + Files view, and then select the Fold­ers tile. Then go to “Local Files”, and then “My Doc­u­ments”. There you’ll see the saved attach­ment. If you save it to Drop­box folder you can then open the attach­ment from that app as well.

      Please do not hes­i­tate if you have any fur­ther questions.

      Best Regards,
      Team LightAr­row
      Austin, Texas


  2. Kyrra
    Apr 06, 2014

    Hi, I’m very excited about all the inte­gra­tion hap­pen­ing here. There’s one kind of major thing I can’t seem to fig­ure out-how do I get my WORK EMAIL to come through (the place that kind of obvi­ously has the most tasks, projects, etc) my ail came through fine, but my work email is with Mocrosoft out­look. The cal­en­dar from my work out­look pushes through, is there some­thing I can do to eggy email to do the same?

    I hope so, oth­er­wise I’ll be pretty bummed about over­all func­tion­al­ity. But this app looks amaz­ing anyway!

    Thank you!
    Kyrra


    • Team LightArrow
      Apr 06, 2014

      Hi Kyrra,

      Thanks for reach­ing out!

      The Pro Inbox Pack in Life­Topix and My.Agenda allows for emails only for Yahoo, gmail, iCloud, outlook.com/live.com (along with Twit­ter, Face­book and web con­tent feeds). Your work email (Out­look) is prob­a­bly using Microsoft Exchange which we cur­rently do not sup­port. We do plan to sup­port Exchange in the future, as well as gen­eral IMAP and POP etc.

      Best Regards,
      Team LightAr­row
      Austin, Texas


  3. Samantha
    Apr 01, 2014

    Good day to you all. I have few quick questions.

    I would like to set up the email feed for this app. How­ever, I don’t see the ‘feed account tile’ as noted. I only see the plus signs that go to the ‘quick inbox item’ screen. There is no way for me to sub­mit my email account from the get go. Is this because I need to pur­chase the pro inbox pack first? I thought that the pro inbox pack was an ‘extra’ to an already exist­ing set that’s auto­mat­i­cally pro­vided from the ini­tial pur­chase of the app? It seems that there is no exist­ing set or I’m doing some­thing wrong. There are no tiles within this sec­tion that sup­port adding email, etc. There are only three tiles: 1. Is a plus sign tile (for quick inbox), 2. Pur­chase pro inbox pack tile, and 3. Quick inbox tile that indi­cates how many quick inbox items one has. And then on he top of all of that is a sec­tion for alerts–that’s it.

    Also, if I do pur­chase the pro pack, will this be a uni­ver­sal pur­chase that will appear on my other iOS device that already has your app installed? I don’t want to buy for one and then have to buy the same thing for the same level of sup­port on another device. Then I would have to choose which device to pur­chase this for, which is really not ideal for my pur­poses at all. Please help, thanks.


    • Team LightArrow
      Apr 01, 2014

      Hi Saman­tha,

      Thank you for reach­ing out to us.

      You are cor­rect, you will need to pur­chase the Pro Inbox pack in order to enable the “Feed Account” tile where you will be able to setup/configure email, Face­book, Twit­ter & web feeds.

      The Pro Inbox in-app pur­chase only has to be pur­chased once and then it will be avail­able from all you other iOS devices run­ning our app. After pur­chas­ing the Pro Inbox pack on one device you will then be able to enable the pack on your other devices by going to the “Set­tings” —> “In-App Pur­chases” and tap­ping on “Restore All Pur­chases” at the top of the screen. You must be using the same iTunes account on all your iOS devices.

      Please let us know if you need any­thing else.

      Team LightAr­row
      Austin, Texas


  4. Pete
    Mar 19, 2014

    Hi again. Dis­re­gard my call for help on set­ting up my Gmail inbox account. It’s all set. The prob­lem was a two-step ver­i­fi­ca­tion sys­tem by Gmail.


    • Team LightArrow
      Mar 19, 2014

      Hi Pete,

      Thank you for the con­firm­ing the root cause of the prob­lem so quickly.
      We will add OAuth sup­port and 2-step ver­i­fi­ca­tion for Gmail accounts in a future release.

      Have a great day!

      Best Regards,
      Team LightAr­row
      Austin TX


  5. Pete
    Mar 19, 2014

    Hi. Is any­one else hav­ing trou­ble try­ing to set up a new inbox account for Gmail? I have entered my cor­rect email address and pass­word sev­eral times but keep get­ting a mes­sage telling me they are not cor­rect. Even a new pass­word, reset through Gmail.com, doesn’t work. I didn’t have any prob­lems at all set­ting up the iCloud account. Can you help?


    • Team LightArrow
      Mar 19, 2014

      Hi Pete,

      Thank you for reach­ing out to us.

      We’re sorry that you have trou­ble set­ting up your gmail account in our app. We have not yet heard of this issue from our other customers.

      We do not yet sup­port 2-step ver­i­fi­ca­tion for email accounts. Can you ver­ify if you have 2-step ver­i­fi­ca­tion turned-on for Gmail? You should be able to see the Google secu­rity set­tings here: https://www.google.com/settings/u/1/security?hl=en

      Best Regards,
      Team LightAr­row
      Austin TX


  6. Tim B
    Mar 13, 2014

    Hi,
    I like the new inbox option, but I have a cou­ple of fea­ture requests:
    1. Could there be a descrip­tion field on a quick add item? — Some­times the text of the item is what I would want a task to be titled, but I may need an addi­tional prompt to remind me what it was about when I look at it again a few days/weeks later (par­tic­u­larly if it is a “some­day item”).

    2. When an quick item is con­verted to a task, etc, would it be pos­si­ble to have the option to dis­play addi­tional details about task straight away so that I could attach it to the rel­e­vant project or other topic? Oth­er­wise, I have to go find it under “recent” and then edit it while I remember.

    3. When I use the quick add option from the green but­ton in the bot­tom left, Inbox Item is now the last option in the list and I have to scroll down to get to it (on iPod Touch). Is it pos­si­ble to put it first in the list as it is the most likely option I am going to use?

    4. Can the search option be moved back up the list and/or added back into the “quick” menu, as I couldn’t find it at first?


    • Team LightArrow
      Mar 13, 2014

      Hi Tim,

      1.) If you are refer­ring to adding a descrip­tion field to the Inbox Item detail then this is some­thing we are plan­ning to do in the Life­Topix 8.1 update. If this is not what you are refer­ring to then would you mind clarifying?

      2.) When you con­vert an inbox item to a task (project, note, etc.) the inbox item is still avail­able by default. You can open the inbox item’s detail and see the item it was con­verted to (last item in the detail) and tap­ping on it will launch the detail of the item. You do not have to go to the “Recent” view to see the con­verted item.

      3.) In the future we will allow you to con­fig­ure the items in the quick add view (green but­ton in the bot­tom left) so that you can posi­tion the items in any order you like.

      4.) The items in the left panel (con­tain­ing that the search item) can already be repo­si­tioned by tap­ping on the but­ton (three stacked lines icon) located just to the right of the quick add but­ton (cir­cle with arrow in the cen­ter icon) in the bot­tom left. Tap­ping on this will dis­play the icons next to each item that allows you to reorder the items. When you are done reorder­ing sim­ply tap on the same but­ton you tapped to enable the reorder­ing (the three stacked line icon just to the right of the quick add icon).

      Best Regards,
      Team LightAr­row
      Austin Texas


      • Tim B
        Mar 13, 2014

        Thanks for get­ting back to me.
        1. I think you read my mind ;)
        2. I have switched on the set­ting for delet­ing the inbox item once it has been con­verted to a ‘real’ item, so can I still see the option for the detail of the con­verted item?
        3. Great!
        4. Thanks, I’ll give it a go.


        • Team LightArrow
          Mar 13, 2014

          Hi Tim,

          There is a known refresh issue with the Quick Inbox View. When you switch the set­ting for delet­ing the inbox item (for delet­ing the inbox item after con­ver­sion) and when you choose to con­vert an inbox item to a real item, the quick inbox view does not refresh. This is a bug and will be fixed in the next update very soon.

          So, with this delete set­ting enabled, you will not be able to view the con­verted item from this Quick Inbox View.
          How­ever, you could go to the Recent view to see the last con­verted item.

          Best Regards,
          Team LightAr­row
          Austin TX


          • Tim B
            Mar 14, 2014

            Hi again,
            Thanks for let­ting me know about the bug.

            So does this mean that I will be able to set the project, etc directly once the refresh bug has been fixed?
            Thanks,
            Tim


            • Team LightArrow
              Mar 14, 2014

              Hi Tim,

              Good morn­ing!

              With the “Delete Quick Inbox Items After Con­ver­sion” set­ting option enabled, with or with­out the bug-fix, you will not still see the option for the detail of the con­verted item.
              This is because the Quick Inbox Item that you are try­ing to con­vert will be deleted as soon as you con­vert an inbox item with this setting.

              You can go to the Home –> Recent view to see the last con­verted item to open it. You should be able to set the project or make any asso­ci­a­tions to the real (con­verted) item from it’s detail view.

              Hope that helps.

              Best Regards,
              Ray
              Team LightAr­row
              Austin TX


  7. Rod
    Mar 11, 2014

    Well on the way to becom­ing a one stop app! Well Done!
    My ini­tial reac­tion to the email addi­tion is that it needs a pre­view pane to really see what is in the email, as some­times the header doesn’t quite give enough info. You have men­tioned that it is not a sub­sti­tute for an email client but this addi­tion would stream­line the sort­ing of tasks, appoint­ments etc.


    • Team LightArrow
      Mar 11, 2014

      Hi Rod,

      We do plan to add an oper­a­tion view to Inboxes that will pro­vide pre­views to feed items (email, Twit­ter, Face­book, etc.) in a future update.
      Thank you for the sug­ges­tion. We rely on our users feed­back to help us improve this and other features.

      Best Regards,
      Team LightAr­row
      Austin Texas


  8. Pete
    Mar 11, 2014

    Hi again. I pur­chased the pro con­tacts and inbox packs about an hour ago for my iPad. They look great, as does the rest of the 8.0 update. When I switched over to my iPhone to see if every­thing was in sync, I found that the pro con­tact and inbox packs were not installed. Is this cor­rect? Do I need to pur­chase these sep­a­rately for my iPhone? If I do, will be infor­ma­tion sync between the two devices? And any case, con­grat­u­la­tions on a job well done on this upgrade. It was worth wait­ing for. Thanks!!!


    • LightArrow
      Mar 11, 2014

      Hi Pete,

      Thanks for reach­ing out! You just need to buy them once, just like the app. How­ever on the other device, you need to go into our app’s Set­tings view, In App Pur­chases, and then tap on the Restore All Pur­chases but­ton at the top. As long as you are logged in as the same iTunes user (it will ask you for the pass­word), it will down­load the pur­chase sta­tus and enable those modules.

      Please let us know if you need any­thing else!

      Team LightAr­row
      Austin, Texas

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